A study on the relationships among Empowerment, Job satisfaction, and Turn-over Intention of Airline cabin crew

2019 ◽  
Vol 31 (3) ◽  
pp. 325-343 ◽  
Author(s):  
Jiyoon Lee ◽  
Gyehee Lee
Author(s):  
Youkyung Ko ◽  
Hwaneui Lee ◽  
Sunghyup Sean Hyun

Recently, many airline companies have trialed introducing team systems to manage crew members and enhance competitiveness systematically through the efficiency of manpower operation. Cabin crew members share in a sense of unity when spending time with team members outside of work hours. Cabin crews must be able to resolve unexpected issues—fires, aircraft defects, medical emergencies, and sudden airflow changes—quickly and accurately. As unexpected issues may result in major accidents, it is crucial that cabin crew members can take responsibility for passenger safety and offer satisfactory services to customers. Furthermore, most cabin duties require cooperation and are highly interdependent; thus, respect and teamwork are essential. This empirical study aims to identify and examine the positive factors of the team system used to evaluate causalities in job satisfaction, team potency, and mental health. The research model is developed based on a theoretical review, focusing on five positive factors—sense of belonging, mutual support, communication, motivation, and work flexibility—and dependent variables: job satisfaction, team potency, and mental health. Sense of belonging, communication, and work flexibility significantly affected team potency along with job satisfaction. This study has practical implications, providing guidance for the sustainable development of team systems for airline crew management.


2015 ◽  
Vol 9 (1) ◽  
pp. 315-334
Author(s):  
Snezana Mihajlov ◽  
Nenad Mihajlov
Keyword(s):  

2019 ◽  
Vol 16 (2) ◽  
pp. 63-75
Author(s):  
Sunarta Sunarta

Abstrak: Pentingnya Kepuasan Kerja. Upaya meraih kepuasan kerja penting baik bagi individu maupun organisasi. Ditinjau dari individu, kepuasan kerja tidak hanya berkaitan dengan pekerjaan yang menyenangkan, namun juga berhubungan dengan kebahagiaan dan kesehatan. Ditinjau dari organisasi, kepuasan kerja pegawai berhubungan dengan produktivitas, perilaku kerja positif, mengendalikan turn over dan kinerja. Kerja baik dalam pendekatan transaksional maupun relasional melibatkan dua pihak yaitu pegawai dan organisasi, sehingga kepuasan kerja dipengaruhi oleh faktor-faktor dari sisi pegawai dan organisasi. Upaya saling memahami menjadi penting untuk meraih kepuasan kerja yaitu bagaimana organisasi memahami kebutuhan, keinginan dan harapan pegawainya, serta bagaimana pegawai memahami tujuan bersama antara dirinya dengan organisasi. Komunikasi diperlukan sebagai sarana untuk meningkatkan pemahaman antara pegawai dan organisasi. Kata kunci: Kepuasan Kerja, pegawai, organisasi dan produktivitas Abstract: The Importance of Job Satisfaction. Efforts to achieve job satisfaction are important for both individuals and organizations. In terms of individuals, job satisfaction is not only related to pleasant work, but also related to happiness and health. In terms of organization, employee job satisfaction is related to productivity, positive work behavior, controlling turnover and performance. Work in both the transactional and relational approaches involves two parties, namely employees and the organization, so job satisfaction is influenced by factors in terms of employees and the organization. Efforts to understand each other are important for achieving job satisfaction, namely how the organization understands the needs, desires and expectations of its employees, and how employees understand the shared goals between themselves and the organization. Communication is needed as a means to increase understanding between employees and organizations.  Keyword: Job Satisfaction, employee, organization and productivity


2019 ◽  
Vol 8 (1) ◽  
pp. 35-56
Author(s):  
Sisilia Juni Arianti ◽  
Hotner Tampubolon ◽  
Tarsicius Sunaryo

Job satisfaction is an important issue when dealing with the teachers’ turn over in institution. Many factors influence teachers’ job satisfaction, among others are the principal leadership and the school climate. This research aimed to know the relationship between those factors. This research is a correlation study. The sample is the teachers in SPK Secondary School in Pamulang, Tangerang Selatan. Questionnaires were distributed to 32 respondents. It was found out that 1.) There was a very strong, positive and significant correlation between the teacher’s job satisfaction and the principal leadership, with the computed r = .890., 2.) There was a strong, positive and significant correlation between the teacher’s job satisfaction and the school climate, with the computed r = .795., and 3.) There was a very strong, positive and significant correlation between the principal leadership and the school climate to the teacher’s job satisfaction, with the computed r = .905. The findings showed that opportunity to develop, relationship between leaders and teachers, and sense of responsibility are the indicators that are very prominent in each variable. The conclusions are 1). The higher the principal leadership is, the higher the teachers’ job satisfaction will be., 2). The higher the school climate is, the higher the teachers’ job satisfaction will be., 3). The higher the principals leadership and the school climate are, the higher the teachers’ job satisfatiction will be. Providing adequate support facilities, training, and creating a more relax atmosphere are some recommendations for maintaining the teachers’ job satisfaction in that school


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