scholarly journals Usage of RPA Technology in Business Process Management on Decision Making with the Purpose of an Organization's Performance Improvement

2020 ◽  
Author(s):  
Kirill Gennad'evich Gumenyuk ◽  
Valerii Gennad'evich Gumenyuk
Keyword(s):  
Decision Making ◽  
Performance Improvement ◽  
Business Process ◽  
Business Process Management ◽  
Process Management

Business Process Management Systems for Supporting Individual and Group Decision Making

2011 ◽  
pp. 61-68
Author(s):  
Amit V. Deokar ◽  
Omar F. El-Gayar
Keyword(s):  
Decision Making ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Organizational Processes ◽  
Key Technology ◽  
Process Support ◽  
It Systems ◽  
Collaborative Decision

The complexities involved in managing intrafunctional as well as interfunctional activities have triggered many organizations to deploy large information technology (IT) systems such as ERP and CRM. While such systems have focused mainly on providing solutions to problems such as enterprise-wide application integration and customer driven revenue management, one of the prime issues of managing coordination among activities in organizational processes has not gained adequate attention and support. Business process management (BPM) systems have emerged as a key technology primarily in the past two decades with a goal of providing process support to organizations and supporting better decision making. This article focuses on highlighting this role of BPM systems while discussing some of the recent advances and approaches from a decision making standpoint, both for supporting individual and collaborative decision making activities.

Business Process Management Systems for Supporting Individual and Group Decision Making

2011 ◽  
pp. 1429-1437
Author(s):  
Amit V. Deokar ◽  
Omar F. El-Gayar
Keyword(s):  
Decision Making ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Organizational Processes ◽  
Key Technology ◽  
Process Support ◽  
It Systems ◽  
Collaborative Decision

The complexities involved in managing intrafunctional as well as interfunctional activities have triggered many organizations to deploy large information technology (IT) systems such as ERP and CRM. While such systems have focused mainly on providing solutions to problems such as enterprise-wide application integration and customer driven revenue management, one of the prime issues of managing coordination among activities in organizational processes has not gained adequate attention and support. Business process management (BPM) systems have emerged as a key technology primarily in the past two decades with a goal of providing process support to organizations and supporting better decision making. This article focuses on highlighting this role of BPM systems while discussing some of the recent advances and approaches from a decision making standpoint, both for supporting individual and collaborative decision making activities.

Business Process Management Systems for Supporting Individual and Group Decision Making

2009 ◽  
pp. 983-991
Author(s):  
Amit V. Deokar ◽  
Omar F. El-Gayar
Keyword(s):  
Decision Making ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Organizational Processes ◽  
Key Technology ◽  
Process Support ◽  
It Systems ◽  
Collaborative Decision

The complexities involved in managing intrafunctional as well as interfunctional activities have triggered many organizations to deploy large information technology (IT) systems such as ERP and CRM. While such systems have focused mainly on providing solutions to problems such as enterprise-wide application integration and customer driven revenue management, one of the prime issues of managing coordination among activities in organizational processes has not gained adequate attention and support. Business process management (BPM) systems have emerged as a key technology primarily in the past two decades with a goal of providing process support to organizations and supporting better decision making. This article focuses on highlighting this role of BPM systems while discussing some of the recent advances and approaches from a decision making standpoint, both for supporting individual and collaborative decision making activities.

scholarly journals METHOD OF AUTOMATED CONSTRUCTION AND EXPANSION OF THE KNOWLEDGE BASE OF THE BUSINESS PROCESS MANAGEMENT SYSTEM

2018 ◽  
Vol 4 ◽  
pp. 29-35 ◽  
Author(s):  
Viktor Levykin ◽  
Oksana Chala
Keyword(s):  
Decision Making ◽  
Process Control ◽  
Knowledge Representation ◽  
Knowledge Base ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Process Implementation ◽  
Knowledge Intensive ◽  
Support Decision Making

The problem of constructing and using the knowledge representation in the process control system is studied. It is shown that when implementing knowledge-intensive business process management, it is necessary to use automated construction and expansion knowledge base to support decision-making in accordance with the current state of the context for the implementation of business process actions. The state of the context is specified as a set of weighted logical facts, the arguments of which are the values of the attributes of the events of the business process log. The sequence of the process implementation at each moment of time is displayed in the form of a probabilistic distribution of the possible rules of executing the actions of the business process in this context. The method of automated construction and updating of the knowledge base of the information system of process control is proposed. The method includes the stages of forming knowledge representation templates, constructing context descriptions, logical facts, constructing rules, and calculating the probability distribution for rules. The method creates opportunities to support decision-making on the management of the business process in the event of a discrepancy between the current implementation of the business process and its model.

Multi-Criteria Decision Making Approach for Choosing Business Process for the Improvement

2017 ◽  
pp. 225-247
Author(s):  
Marija Radosavljevic ◽  
Aleksandra Andjelkovic
Keyword(s):  
Decision Making ◽  
Business Process ◽  
Six Sigma ◽  
Business Process Management ◽  
Process Management ◽  
Relevant Information ◽  
Multi Criteria Decision Making ◽  
Significant Information ◽  
Subjective Data ◽  
Managerial Decisions

Dynamic and global environment, does not offer a spot for managers that improvise and make business moves without relevant information. In order to gain relevant information, it is necessary to observe processes through which value is generated. This implies adoption of process orientation and, based on it, business process management, as a way of running a business. Useful concept for operationalization of business process management is the Six Sigma. One of very important managerial decisions under the Six Sigma concept implementation concerns choosing the process for the improvement. Very often managers must take into the account subjective data, based on their opinion and experience, as personal impression. However, subjective data may become objective when adequate tools and methods for the analysis are used. Quantification is necessary for making decisions and, also, for tracking the results of their implementation. Beside statistical, significant information may provide methods from multi-criteria decision making.

scholarly journals Business Process Management: Human Potential and Digital Skills

2021 ◽  
pp. 41-54
Author(s):  
Valentina V. Ivanova
Keyword(s):  
Decision Making ◽  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Business Processes ◽  
Human Potential ◽  
Digital Information ◽  
Effective Management ◽  
Digital Skills ◽  
Potential Formation

he acceleration of digitalization of business processes necessitates the study of a person’s role in the new business environment. The importance of human potential, digital information technology and digital skills of a person in ensuring effective management of business processes, in particular in making management decisions is considered in the article. It is demonstrated that the active use of human potential for this can help save time to obtain a ready-made solution. It is substantiated that such management can be ensured due to the priority of the human potential formation towards development of human mental abilities, creative thinking, and an increase in knowledge compared to mastering skills, including the digital ones. Current trends in the importance of skills in the human resources training are considered, and the opposite of the level of development of human intelligence to digital skills is revealed. It is established that the development of human thinking is an urgent problem and should have priority in the human potential formation, in particular in the knowledge part. A model of the formation and use of human potential for decision-making is offered, which demonstrates its impact on improving the quality of business process management due to the main role of a person in the decision-making process. The digital skills of employees are defined as a supporting component in the management of business processes, as they provide only an opportunity to implement and use digital information technologies, and the ability to think creatively is the key to the formation of innovative ideas and effective management decisions. Digital skills cannot be a priority in the personnel formation; therefore, it is advisable to give preference already at the selection stage to the candidate who is potentially inclined to self-development, learning, and acquiring new knowledge. A set of measures is offered to improve the formation of a set of personnel skills.

Sign in / Sign up

Export Citation Format

Share Document