scholarly journals A User Experience and eHealth Literacy Inspection of a Lab Test Interpretation Mobile App for Citizens

Author(s):  
Helen Monkman ◽  
Leah Macdonald ◽  
Janessa Griffith ◽  
Blake Lesselroth

People are increasingly able to access their laboratory (lab) results using patient-facing portals. However, lab reports for citizens are often identical to those for clinicians; without specialized training they can be near impossible to interpret. In this study, we inspected a mobile health application (app) that converts traditional lab results into a citizen-centred format. We used the Health Literacy Online (HLO) checklist to inspect the app. Our inspection revealed that most of the app’s strengths were related to its Organization of Content and Simple Navigation and most of its weaknesses were related to Engage Users. We also identified several usability and user experience (UX) issues that were beyond the purview of the HLO checklist. Although this app represents an important step towards making lab results universally accessible, we identified several opportunities for improvements that could increase its value to citizens.

2020 ◽  
Vol 104 ◽  
pp. 106169 ◽  
Author(s):  
Daiana Biduski ◽  
Ericles Andrei Bellei ◽  
João Pedro Mazuco Rodriguez ◽  
Luciana Aparecida Martinez Zaina ◽  
Ana Carolina Bertoletti De Marchi

2017 ◽  
Vol 34 (1) ◽  
pp. 3-8 ◽  
Author(s):  
Hyunmin Kim ◽  
Joy V. Goldsmith ◽  
Soham Sengupta ◽  
Asos Mahmood ◽  
M. Paige Powell ◽  
...  

2021 ◽  
Vol 6 (1) ◽  
pp. 29-38
Author(s):  
Julaeha Julaeha ◽  
◽  
Devi Solikhati ◽  

Fast changing technology application in industry 4.0 technology era implicated on teaching and health services face to face paradigm to virtual services. Excellence health services influenced by good health literacy. The propose of this study is to evaluation knowledge, attitude, and practice medical and health students toward mobile health application and e-health literacy.The study adopted a descriptive cross sectional survey design was conducted in medical and health students in Indonesia during March-July 2020. An Indonesian Electronic Health Literacy Scale (IEHLS) was developed to evaluate Knowledge, Attitude, and Practice (KAP) about e-health literacy and mobile health apps among medical and health students. The full response rate was 99% (n=301). Half of respondents are mobile health apps active user (52.6%). Hallodoc apps was th e most mobile health apps used (60.5%), followed by Medscape (41.5%) and MIMS (23.6%). Diseases information, side effect, indication, and regimen dose of drugs were the most favourite information accessed among medical and health students. Around 80% of medical and health students agree that mobile health apps improve patient’s knowledge on their own disease and medication and helped healthcare professionals on giving education and counseling. In other hand, only 60% medical and health students agree mobile health apps might be use full in learning process and healthcare services. Knowledge, attitude, and practice medical and health students toward mobile health application will be elevated with improving level of health literacy.


2020 ◽  
Vol 24 (1) ◽  
pp. 1-7
Author(s):  
Gözde ÜSTÜN ◽  
Sümeyra Lübeyne SÖYLEMEZ ◽  
Nazlıcan UÇAR ◽  
Mesut SANCAR ◽  
Betül OKUYAN

2021 ◽  
Vol 17 (1) ◽  
pp. 58-71
Author(s):  
Mochammad Aldi Kushendriawan ◽  
Harry Budi Santoso ◽  
Panca O. Hadi Putra ◽  
Martin Schrepp

This paper aims to evaluate the user experience of a mobile health application called Halodoc to keep the user using the application and keep from losing a potential source of revenue for Halodoc. Halodoc is one of the companies that use the internet to provide health services for its users. Halodoc has services such as features for consultation with doctors, online medicine purchases, and hospital appointments. Halodoc’s vision is to simplifying healthcare, but there are still many complaints and negative reviews about Halodoc on Google play store and Apple store about the usability. This paper uses a mixed-method approach using User Experience Questionnaire (UEQ) and Usability Testing. The results of the analysis were used as a reference for making the improvement designs. The results of the UEQ evaluation showed accordingly to the UEQ benchmark already a good level of UX. However, the usability test uncovered some concrete areas for improvement.


2018 ◽  
Vol 141 ◽  
pp. 428-433
Author(s):  
Rui Neves Madeira ◽  
Helena Germano ◽  
Patrícia Macedo ◽  
Nuno Correia

Diabetes ◽  
2018 ◽  
Vol 67 (Supplement 1) ◽  
pp. 860-P
Author(s):  
PING LING ◽  
SIHUI LUO ◽  
JINHUA YAN ◽  
XUEYING ZHENG ◽  
DAIZHI YANG ◽  
...  

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