Assessing long-term user experience on a mobile health application through an in-app embedded conversation-based questionnaire

2020 ◽  
Vol 104 ◽  
pp. 106169 ◽  
Author(s):  
Daiana Biduski ◽  
Ericles Andrei Bellei ◽  
João Pedro Mazuco Rodriguez ◽  
Luciana Aparecida Martinez Zaina ◽  
Ana Carolina Bertoletti De Marchi
2021 ◽  
Vol 17 (1) ◽  
pp. 58-71
Author(s):  
Mochammad Aldi Kushendriawan ◽  
Harry Budi Santoso ◽  
Panca O. Hadi Putra ◽  
Martin Schrepp

This paper aims to evaluate the user experience of a mobile health application called Halodoc to keep the user using the application and keep from losing a potential source of revenue for Halodoc. Halodoc is one of the companies that use the internet to provide health services for its users. Halodoc has services such as features for consultation with doctors, online medicine purchases, and hospital appointments. Halodoc’s vision is to simplifying healthcare, but there are still many complaints and negative reviews about Halodoc on Google play store and Apple store about the usability. This paper uses a mixed-method approach using User Experience Questionnaire (UEQ) and Usability Testing. The results of the analysis were used as a reference for making the improvement designs. The results of the UEQ evaluation showed accordingly to the UEQ benchmark already a good level of UX. However, the usability test uncovered some concrete areas for improvement.


Author(s):  
Helen Monkman ◽  
Leah Macdonald ◽  
Janessa Griffith ◽  
Blake Lesselroth

People are increasingly able to access their laboratory (lab) results using patient-facing portals. However, lab reports for citizens are often identical to those for clinicians; without specialized training they can be near impossible to interpret. In this study, we inspected a mobile health application (app) that converts traditional lab results into a citizen-centred format. We used the Health Literacy Online (HLO) checklist to inspect the app. Our inspection revealed that most of the app’s strengths were related to its Organization of Content and Simple Navigation and most of its weaknesses were related to Engage Users. We also identified several usability and user experience (UX) issues that were beyond the purview of the HLO checklist. Although this app represents an important step towards making lab results universally accessible, we identified several opportunities for improvements that could increase its value to citizens.


JKEP ◽  
2020 ◽  
Vol 5 (1) ◽  
pp. 13-21
Author(s):  
Ayuni Rizka Utami ◽  
La Ode Abdul Rahman

Pain is one of a problem in children suffering from cancer which affects to the quality of life of children, inhibits the recovery process, inhibits daily activities and result in long-term morbidity. Aim of this literature review is to identify the therapeutic effect of mHealth (Mobile Health) application for pain management of children suffering from cancer. This article is a literature review using several online databased  such as: ClinicalKey, PubMed, Science Direct, ProQuest, EBSCO, Scopus, BioMed Central, and Google Scholar published from 2014-2019 using several of keywords. A selection of 10 full text articles was selected which was then analyzed. The analysis results of 10 articles about  mHealth (Mobile Health) therapy in pain management in children suffering from cancer are effective, especially in the management of pain at home. Based on these results, the authors suggest to use mHealth (Mobile Health) therapy in children with cancer to support programmed therapy.


2018 ◽  
Vol 141 ◽  
pp. 428-433
Author(s):  
Rui Neves Madeira ◽  
Helena Germano ◽  
Patrícia Macedo ◽  
Nuno Correia

Diabetes ◽  
2018 ◽  
Vol 67 (Supplement 1) ◽  
pp. 860-P
Author(s):  
PING LING ◽  
SIHUI LUO ◽  
JINHUA YAN ◽  
XUEYING ZHENG ◽  
DAIZHI YANG ◽  
...  

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