scholarly journals Organisational Culture in Public Institutions and its Effect over the Implementation of Total Quality Management Process – Kosovo Case

2012 ◽  
Author(s):  
Ilir Rexhepi ◽  
Ermira Qosja
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Organisational Culture ◽  
Public Institutions ◽  
Management Process ◽  
Total Quality

scholarly journals Organisational culture, organisational learning and total quality management: A literature review and synthesis

1999 ◽  
Vol 22 (3) ◽  
pp. 162 ◽  
Author(s):  
Geoffrey Bloor
Keyword(s):  
Quality Management ◽  
Health Services ◽  
Literature Review ◽  
Total Quality Management ◽  
Continuous Improvement ◽  
Organisational Culture ◽  
Organisational Learning ◽  
Total Quality ◽  
Improvement Programs

As health services face increasing pressure to meet the expectations of different stakeholders,they must continuously improve and learn from their experience. Many fail in attempts at continuous improvement programs because managers have not understood the complexity of making changes in organisations with multiple subcultures and interests. This article examines the related concepts of organisational culture, organisational learning and total quality management and shows how a synthesis of this knowledge can assist in develop ingcontinuous organisational learning and improvement.

scholarly journals Manajemen Mutu Terpadu

2019 ◽  
Author(s):  
Adrian Pratama ◽  
Rusdinal ◽  
Hade Afriansyah
Keyword(s):  
Quality Management ◽  
Total Quality Management ◽  
Management Process ◽  
Total Quality ◽  
Satellite Systems ◽  
The Past ◽  
The World ◽  
Performance Reports

Total Quality Management is an important management process that has been used by industries in the world. The concept is used in the development and acquisition of systems such as satellite systems and aircraft to prepare officers' performance reports. In the past few years, the concept of Total Quality Management (TQM) has been applied in the world of education.

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