scholarly journals The Paradox of Citizenship Cost: Examining a Longitudinal Indirect Effect of Altruistic Citizenship Behavior on Work–Family Conflict Through Coworker Support

2021 ◽  
Vol 12 ◽  
Author(s):  
Sajid Haider ◽  
Carmen De-Pablos-Heredero ◽  
Monica De-Pablos-Heredero

The objective of this study was to address the paradox of citizenship cost by hypothesizing an indirect rather than a direct effect of altruistic citizenship behavior (ACB) on employee work–family conflict (WFC) through coworker support (CWS). Data were gathered in a three-wave longitudinal survey of employees from private commercial banks (N = 318). A multiple linear autoregressive longitudinal mediation model was analyzed with partial least squares structural equation modeling (PLS-SEM). The results indicate that rather than directly, ACB affects indirectly employee WFC through CWS. This indirect effect is negative, which reflects that the costs of citizenship behavior are paradoxical. The present study contributes to the ongoing debate on the positive and negative outcomes of employee citizenship behavior by providing empirical evidence on the beneficial rather than harmful effect of performing such behavior. For organizational managers, promoting a culture of CWS by encouraging altruistic behaviors can be a most viable strategy to reduce WFC among their employees. The study discusses its limitations and provides future research directions.

2017 ◽  
Vol 38 (8) ◽  
pp. 1143-1156 ◽  
Author(s):  
Edna Rabenu ◽  
Aharon Tziner ◽  
Gil Sharoni

Purpose Work-family conflict is a rapidly developing field of research, considering the changes that have occurred in the structure of the family and of work in recent years. The purpose of this paper is to put forward a wide theoretical framework that encompasses the relationships between organizational justice, organizational citizenship behavior (OCB), job stress, and the work-family conflict. The authors suggest an explanatory model that associates those variables. Design/methodology/approach The explanatory model was empirically examined by means of structural equation modeling. In all, 120 Israeli-Arab employees responded to the research questionnaires. Findings As hypothesized, organizational justice was found to relate positively to OCB, and stress was found to relate positively to the work-family conflict. However, contrary to the hypotheses, OCB was found to relate negatively to job stress and work-family conflict. Namely, the higher the OCB, the lower the job stress. Research limitations/implications Theoretical implications and suggestions for possible future research were advanced. Originality/value Organizations that want to avoid the negative implications of the work-family conflict should encourage OCBs, which reduce the workers’ job-related stress and consequently reduce the conflict between the realms of family and work.


2021 ◽  
Vol 6 (1) ◽  
pp. 289-302
Author(s):  
Dr. Shazia Faiz ◽  
Um-e-Rubbab ◽  
Um-e-Rubbab

Even though growing importance has been given to work-family conflict and deviant workplace behavior, the link between employees’ feelings of work-family conflict and deviant workplace behavior is still missing. To explain this mechanism the study examines sequential mediation through stress and burnout.It’sa time lag study; data were collected through self- reported questionnaires. For a sample of 147nurses at government hospitals in Pakistan structural equation modeling was conducted.The results revealed strong support for the hypothesized relationships. The findings indicate work-family conflict indirectly but positively associated with deviant workplace behavior, sequentially mediated first through stress and then burnout.The study connects the dots, four main workplace attitudes as variables of action, reaction, outcome, and consequence,and figures out how this mechanism works and WFC leads to burnout.Limitations of the study along with the future research directions are also discussed.


2018 ◽  
Vol 3 (1) ◽  
pp. 22-40
Author(s):  
Soulideth Keoboualapheth ◽  
Surena Sabil ◽  
Tan Kock Wah

This study aims to determine the mediating effects of coping strategies on the relationships between organizational support (supervisor and coworker support) and work-family conflict. A questionnaire survey approach was conducted with the purposive sampling. This study was contributed to 342 married employees from different organizations in the Luangprabang province, Laos. The gathered data was analyzed by employing the Structural Equation Modeling using SPSS Amos 21.0 software. The findings showed that organizational support (supervisor support and coworker support) was not significantly related to work-family conflict. Problemfocused coping was not significantly related to work-family conflict, whereas emotion-focused coping was significantly related to work-family conflict. This is one of the first studies to provide empirical evidence in terms of the mediating effects regarding coping strategies among married employees in Laos. The organizations should consider the coping strategies and the support from supervisors and colleagues in formulating strategies to minimize work-family conflict. Additionally, problem-focused coping is a more meaningful predictor of work-family conflict than emotion-focused coping. Providing the training of the comprehensive coping program to the employees could help them to be sensitive in coping work-family conflict. This study could serve as an important guideline to develop planning strategies in managing work and family role and promoting work-life balance among the employees. Keywords: Work-family conflict; organizational support; problem-focused coping; emotion-focused coping


2014 ◽  
Vol 13 (2) ◽  
pp. 87-96 ◽  
Author(s):  
Xi-Chao Zhang ◽  
Oi Ling Siu ◽  
Jing Hu ◽  
Weiwei Zhang

This study investigated the direct, reversed, and reciprocal relationships between bidirectional work-family conflict/work-family facilitation and psychological well-being (PWB). We administered a three-wave questionnaire survey to 260 married Chinese employees using a time lag of one month. Cross-lagged structural equation modeling analysis was conducted and demonstrated that the direct model was better than the reversed causal or the reciprocal model. Specifically, work-to-family conflict at Time 1 negatively predicted PWB at Time 2, and work-to-family conflict at Time 2 negatively predicted PWB at Time 3; further, work-to-family facilitation at Time 1 positively predicted PWB at Time 2. In addition, family-to-work facilitation at Time 1 positively predicted PWB at Time 2, and family-to-work conflict at Time 2 negatively predicted PWB at Time 3.


Author(s):  
Shumin Deng ◽  
Ningxi Yang ◽  
Shiyue Li ◽  
Wei Wang ◽  
Hong Yan ◽  
...  

The objective of this study was to evaluate the relationship of doctors’ job satisfaction with doctor-patient relationship and work-family conflict in China. The data came from a cross-sectional survey in Hubei province, which was part of China’s Fifth National Health Services Survey conducted in 2013. The survey in Hubei covered 54 secondary and tertiary general hospitals distributed in 20 counties. Of the 1080 questionnaires, 908 were included into our analysis. After surviving from reliability and validity tests, structural equation modeling was applied for further analysis with SPSS 20.0 and Mplus 7.0. The results showed that the average score of job satisfaction is 19.61 out of 30 points, indicating a relatively low level of doctors’ job satisfaction in Hubei province. Work-family conflict was found to have negative impact on doctors’ job satisfaction, and good doctor-patient relationship was found to have positive impact on their job satisfaction. Therefore, hospital administrators and policy makers should make effort to design and implement strategies that focus on meliorating doctor-patient relationship and balancing doctors’ work and family life to further improve their job satisfaction.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Sajeet Pradhan ◽  
Prashant Gupta

Purpose The study aims to investigate the direct and indirect effect of subordinate’s perceived abusive supervision (AS) on his/her work–family conflict (WFC) and family–work conflict (FWC). Although prior studies have empirically explored the direct effect, but the role of mediators like compulsory citizenship behavior, burnout and stress transfer explaining the indirect effect has seldom been reported. Design/methodology/approach The study draws cross-sectional dyadic data from multiple sources (both job incumbent and the spouse). A final sample of 188 was used to test the hypotheses using SmartPLS. Findings The result reports positive relationship between AS and inter-role conflict (WFC and FWC). The findings also reported compulsory citizenship behavior (CCB) partially mediating the positive relationship between AS and WFC and AS and FWC. Also, the positive relationship between AS and WFC is partially (serial) mediated by CCB and burnout, and similarly, the association between AS and FWC is partially (serial) mediated by CCB and stress transmission. Originality/value The study makes several valuable contributions to the extant literature; first, it is the only study to explore the direct and indirect effect of AS on inter-role conflict (WFC and FWC) in Indian organizations. Second, the mediational role of CCB (as explained by the conservation of resources theory) and burnout and stress transmission (as explained by the spillover and crossover theory) offers rare insight about the process that explains the relationship between the focal constructs.


2020 ◽  
Vol 13 (12) ◽  
pp. 3767-3786
Author(s):  
Xinyuan (Roy) Zhao ◽  
Jiale Wang ◽  
Rob Law ◽  
Xinping Fan

Purpose This study aims to illustrate how organizational support can reduce work-family conflict (WFC) and improve job/life satisfaction by synthesizing the empirical findings among hospitality employees. Design/methodology/approach Previous empirical papers were searched through tourism and hospitality journals and 54 studies were ultimately selected. The correlation coefficients were coded and examined through meta-analysis, after which they were used to test the hypothesized model via meta-analytic structural equation modeling. Findings Findings demonstrated that organizational support plays a critical role in helping employees release WFC and improve life satisfaction but not job satisfaction. The number of children is a salient factor at the individual level on predicting WFC, whereas gender relates only to life satisfaction. The asymmetric permeable roles of WFC dimensions among work, family and life domains were also shown. Practical implications The findings can help hospitality managers be aware of the critical roles of organizational support in assisting employees to handle WFC and improve job and life satisfaction. Originality/value The relationships among organizational support, WFC and job/life satisfaction of frontline employees have been examined for the first time via meta-analytic SEM. In this manner, previous consistent and inconsistent findings can be synthesized for future theoretical development.


2018 ◽  
Vol 7 (2) ◽  
pp. 95
Author(s):  
Nurul Imani Kurniawati ◽  
Riandhita Eri Werdani ◽  
Robetmi Jumpakita Pinem

The purpose of this research is to investigate the effects of work family conflict, work stress, work load and turnover intention. The study was conducted at women workers in the PT. Bank BNI Tbk Semarang. The data is processed using the Structural Equation Modeling (SEM) by the application program of Analysis of Moment Structure (AMOS) version 18.0. According to the analysis, it is concluded as the followings: work family conflict has a positive effect on work stress (CR = 2.347); work load has a positive effect on work stress (CR = 4.472); work family conflict has a effect on turnover intention (CR = 2.084); work load has a positive effect on turnover intention (CR = 2.208) and work stress has a not effect on turnover intention (CR = 1.616) Tujuan dari penelitian ini adalah untuk mengetahui pengaruh konflik keluarga kerja, stres kerja, beban kerja dan intensi turnover. Penelitian ini dilakukan pada pekerja wanita di PT. Bank BNI Tbk Semarang. Data diolah menggunakan Structural Equation Modeling (SEM) dibantu oleh program aplikasi Analysis of Moment Structure (AMOS) versi 18.0. Menurut analisis, disimpulkan sebagai berikut: work family conflict memiliki efek positif pada stres kerja (CR = 2,347); beban kerja memiliki efek positif pada stres kerja (CR = 4.472); work family conflict berpengaruh pada intensi turnover (CR = 2.084); beban kerja berpengaruh positif terhadap intensi turnover (CR = 2.208) dan stres kerja tidak berpengaruh terhadap intensi turnover (CR = 1.616)


2019 ◽  
Author(s):  
Anisah . ◽  
Ubaidillah . ◽  
Sakinah .

The aims of this study was to see how work-family conflict can have an impact on job stress and the performance of female employees, the sample in the study was nurses of private hospitals in Jambi who had a dual role as nurses as well as housewives. This research is a type of survey research, data collection techniques using a closed questionnaire given to respondents, the questions in the questionnaire were made using a Likert scale and analyzed using Component-Based SEM (Structural Equation Modeling),namely plus(PartialLeastSquare).theresultsofthestudyshowedthatwork family conflict had a positive effect on job stress, and negatively affected on nurse performance.


2020 ◽  
Vol 32 (5) ◽  
pp. 250-257
Author(s):  
Xiaoqian Zu ◽  
Yongxiang Wu ◽  
Yan Song ◽  
Zhenduo Zhang

This study investigated the relationships between received neighboring behavior (i.e., informal mutual assistance and information sharing among neighbors) and the general health of low-income residents in a mixed-income community. A conservation resource theory perspective was applied. Survey data were selected from a self-reported questionnaire of 247 low-income residents in a mixed-income community of China. A 2-wave panel design was used to test the hypothesized relationships among the studied variables, and the interval between both measurements was 5 weeks. Structural equation modeling was adopted to examine the proposed hypotheses. The findings showed that received neighboring behavior decreased individual work-family conflict, while showing no significant differences between the mediating effects of work-family conflict. This study has important implications for neighbor behavior and work-family conflict.


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