scholarly journals Jaki jest empatyczny lekarz? Obraz empatii lekarza w opiniach zamieszczonych w portalu znanylekarz.pl .

2021 ◽  
pp. 38-53
Author(s):  
Marta Falkowska

The paper provides a corpus-based semantic analysis of patients’ opinions on doctors published on the ZnanyLekarz.pl web portal. The analysis is aimed at depicting the medical professionals’ traits and behaviours that patients interpret as expressions of empathy. The fi ndings suggest that while patients value the doctor’s empathy, they perceive it as a relatively rare quality in doctors. The sphere where empathy manifests itself to the greatest extent is undoubtedly doctor–patient communication: unhurried interview, active listening, explaining the course of the necessary medical procedures, responding to the patient’s questions, showing emotional support. Although the fi ndings coincide with the recommendations found in the communication guides addressed to doctors, taking into account the perspective of the patient is necessary, since patients’ perception of empathy may not correlate perfectly with doctors’ self-assessment.

2020 ◽  
Author(s):  
Silvia Nastasiu ◽  
◽  
◽  

The Methodological Guide to the Discipline Romanian as a foreign language for medical students Didactic assistance for optimizing doctor-patient communication is structured in 3 chapters: the first chapter includes conceptual milestones of competency-based education, data on the concept of competences and their role in modern education; the second chapter analyzes the concept of interpersonal communication versus linguistic competence including general considerations on the communication competence between linguistic knowledge and performance as an integral part of the competence formation process of doctor-patient interpersonal communication looked through the prism of medical terminology knowledge; the third chapter highlights pragmatic hypostases of formation/development of doctor-patient communication competence focused on Romanian medical language, as well, are presented practical reasonings for optimizing doctor-patient communication competence focused on specialized language and methodological recommendations for formation/development of doctor-patient communication competence within the Discipline Romanian as a foreign language for medical students. To attain the established objectives, the formation/development of doctor-patient interpersonal communication competence within the Discipline Romanian as a foreign language for medical students, we focused on the innovative teaching and creative learning of some curricular content and on contextualized use of a number of communication methods and techniques based on the development of critical and creative thinking such as: Ciorchinele; Mosaic; SINELG; Glottodrama, Cinquain, Project, etc. According to therapeutic and ethical perspectives, the modern doctor should be able to create and maintain correct relationship with patients, their relatives, as well as in relationship with colleagues and society, etc. The modern doctor is able to effectively use communication techniques, request and provide information, correctly apply active listening, explanation, silence, paraphrasing, empathy, acceptance, etc. Physicians should receive adequate training that meets the patients’ current needs and is based on their holistic approach.


2014 ◽  
Vol 30 (3) ◽  
pp. 298-305 ◽  
Author(s):  
Daniela Haluza ◽  
David Jungwirth

Objectives: The current digital revolution is particularly relevant for interactions of healthcare providers with patients and the community as a whole. The growing public acceptance and distribution of new communication tools such as smart mobile phones provide the prerequisite for information and communication technology (ICT) -assisted healthcare applications. The present study aimed at identifying specifications and perceptions of different interest groups regarding future demands of ICT-supported doctor–patient communication in Austria.Methods: German-speaking Austrian healthcare experts (n = 73; 74 percent males; mean age, 43.9 years; SD 9.4) representing medical professionals, patient advocates, and administrative personnel participated in a 2-round online Delphi process. Participants evaluated scenario-based benefits and obstacles for possible prospect introduction as well as degree of innovation, desirability, and estimated implementation dates of two medical care-related future set ups.Results: Panelists expected the future ICT-supported doctor–patient dialogue to especially improve the three factors doctors–patient relationship, patients’ knowledge, and quality of social health care. However, lack of acceptance by doctors, data security, and monetary aspects were considered as the three most relevant barriers for ICT implementation. Furthermore, inter-group comparison regarding desirability of future scenarios showed that medical professionals tended to be more skeptical about health-related technological innovations (p < .001).Conclusions: The findings of this survey revealed different expectations among interest groups. Thus, we suggest building taskforces and using workshops for establishing a dialogue between stakeholders to positively shape the future of ICT-supported collaboration and communication between doctors and patients.


2006 ◽  
Author(s):  
Jamye M. Hickman ◽  
Kelly E. Caine ◽  
Aideen J. Stronge ◽  
Richard Pak ◽  
Wendy A. Rogers ◽  
...  

2016 ◽  
Vol 12 (2-3) ◽  
Author(s):  
Marianna Zummo

This paper questions the nature of the communicative event that takes place in online contexts between doctors and web-users, showing computer-mediated linguistic norms and discussing the nature of the participants’ roles. Based on an analysis of 1005 posts occurring between doctors and the users of health service websites, I analyse how doctor–patient communication is affected by the medium and how health professionals overcome issues concerning the virtual medical visit. Results suggest that (a) online medical answers offer a different service from that expected by users, as doctors cannot always fulfill patient requests, and (b) net consultations use aspects of traditional doctor–patient exchange and yet present a language and a style that are affected by the computer-mediated environment. Additionally, it seems that this new form leads to a different model of doctor–patient relationship. The findings are intended to provide new insights into web-based discourse in doctor–patient communication and to demonstrate the emergence of a new style in medical communication.


Author(s):  
Swastika Chandra ◽  
Masoud Mohammadnezhad

From a clinical perspective, effective and efficient communication is part of a strategy to ensure doctors are providing high-quality care to their patients. Despite the positive impact of effective doctor–patient communication on health outcomes, limited information is available on this in Fiji. This study was carried out to determine the current patients’ perception of doctors’ communication behaviour and identify factors affecting the doctor–patient communication in Fiji. This mixed-method study was conducted in the outpatient setting of three randomly selected health centres in the Suva Subdivision, Fiji. For the quantitative phase, systematic random sampling was used to select the 375 participants who completed the structured questionnaire; of those, 20 participants were selected for the qualitative interview. From the patients’ perception, 45.6% of them perceived doctors’ communication behaviour as good, 53.6% as fair, and 0.8% as poor communication behaviour. Qualitative findings highlight factors such as the attitude of the doctors, their approach, their interaction with the patients, and them providing an explanation as important factors during doctor–patient communication. In Fiji, the majority of patients perceived doctors’ communication behaviour as fair to good and the doctors’ skills were important for effective doctor–patient communication. This study highlighted the importance of doctor–patient communication and suggested that doctors might not be practicing patient-centred care and communication; thus, they need to upgrade their patient-centred communication skills.


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