scholarly journals Strategies to Foster Competition for the Market in the Urban Bus Sector in Developing Countries

2020 ◽  
Vol 5 (12) ◽  
pp. 115
Author(s):  
Gabriel Stumpf Duarte de Carvalho ◽  
Rui Cunha Marques

Different mechanisms have been adopted by developed and developing countries over the last decades to provide urban bus services. Although competitive tendering has been considered the standard method to procure urban bus services, it cannot be treated as a ready-made solution. Contracts are incomplete by nature and, after the tender, to avoid ex-post opportunism they must be properly monitored. Additionally, developing countries, in general, have weak regulatory bodies and limited capacity to oversee public contracts. This paper aims to review the literature to gather actions that can increase the competition in public tenders and improve service quality during the life of the contract in developing countries.

2005 ◽  
Vol 25 (2) ◽  
pp. 139-158 ◽  
Author(s):  
ANTONIO ESTACHE ◽  
ANDRÉS GÓMEZ‐LOBO

Liquidity ◽  
2018 ◽  
Vol 1 (1) ◽  
pp. 72-80
Author(s):  
Viva Faronika ◽  
Asriyal Asriyal

If the customer is greater than acceptable level of service, the cutomer is not satisfied. Conversely, if an acceptable level of service greater than the expectations of customers, the customer will be satisfied. This means that if Bank BRI branch Fatmawati can improve service quality to its customer it will affect the level of satisfaction. In this research found evidence that, in terms of the creation of quality services, Bank BRI branch Fatmawati is one of the branches that participate to implement the established policies and service in accordance with the exiting service standard in the banking world. Amount of influence the determination of quality of service policies applied by the Bank BRI branch Fatmawati indicated by r2. r2 value only 45 % and the rest 55 % influenced by other variables not studied. Meanwhile, the variable relationship of service quality to customer satisfaction can be seen from the values r = 0,67. This shows the value of the correlation coefficient between the variables of service quality to customer satisfaction. This means there are strong relationships between the independent variable X (quality of service) to the dependent variable Y (customer satisfaction). Since r = 0,67 (67 %) greater then 50 %.


2011 ◽  
Vol 1 (1) ◽  
pp. 68-85 ◽  
Author(s):  
Patty Chuang ◽  
Stephanie Trottier ◽  
Susan Murcott

The UN defines water supplies as ‘improved’ or ‘unimproved.’ These indicators are easy to measure, but do not reflect water quality, which requires laboratory or field tests. Laboratory and test availability, expense and technical capacity are obstacles for developing countries. This research compares and verifies four low-cost, field-based microbiological tests: the EC-Kit (Colilert® and Petrifilm™ tests), the H2S bacteria test, and Easygel®, against a standard method (Quanti-Tray®). The objectives are to: (1) verify the accuracy of the four field-based tests, (2) study the accuracy of these tests as a function of improved and unimproved sources; (3) recommend a single microbiological test, if appropriate, based on accuracy and cost, and/or (4) recommend a testing combination, if appropriate, based on accuracy and cost. The tests of 500+ total water samples from Capiz Province, Philippines and Cambridge, MA indicate that two-tests systems gave better results than a single test. Both the 100-mL H2S test + Petrifilm™ and the 20-mL H2S test + Easygel® combinations yield promising results, in addition to being inexpensive. None of the field-based tests should be used on their own. We recommend further verification of a larger sample size and scale be undertaken before these testing combinations are recommended for wider use.


1987 ◽  
Vol 14 (3) ◽  
pp. 209-225 ◽  
Author(s):  
David A. Hensher

Sign in / Sign up

Export Citation Format

Share Document