Abstract
Background
The public health is a “big” employer, it employs approximately 10 % of all workers in the whole European Union, but it suffers from a lack of workers. Approximately 2,500 nurses are lacking in these days in the CR. If the lack will continue to increase, this reality will threaten the functioning of the whole healthcare system. The increasing of a work satisfaction and motivation becomes one of the important factors of nurses' stabilisation. Nevertheless, work dissatisfaction and low motivation is not the only element which can increase the fluctuation. Psychosocial risks (e.g. burnout) which 40 % of nurses in the CR suffer from, can be a problem as well.
Methods
A cross-sectional design is used in the survey. A principle of the survey was to find out how the burnout syndrome influences a list of factors of work dissatisfaction and motivation. Two questionnaires were used. The first questionnaire contained the list of factors of work environment, and it was created according to Herzberg motivation theory. The second one was Maslach Burnout Inventory. A survey was conducted in 2018, 462 nurses participated in the survey. Descriptive statistics and non-parametric test and Euclidean distance model was used for data processing.
Results
The survey revealed that burnout effect affects the subjectively perceived order of factors of work environment. The nurses, who do not suffer from burnout effect, prioritize direct patient care on their ranking of work value system. On the other hand, the nurses, who do suffer from burnout, consider a salary as the most important factor.
Conclusions
Healthcare providers' management should not only seek to increase work satisfaction or motivation on their own. Work satisfaction and low fluctuation can be achieved only through the comprehensive impact on the entire work environment.
Key messages
Job satisfaction and motivation are closely related to psychosocial risks. Reducing these risks will ensure job satisfaction.
Panelists:
Dimitra Panteli
Department of Health Care Management, Berlin University of Technology, Berlin, Germany
Contact: [email protected]
Erin Webb
Department of Health Care Management, Berlin University of Technology, Berlin, Germany
Contact: [email protected]
Erica Richardson
European Observatory on Health Systems and Policies, London, UK
Contact: [email protected]
Sabine Vogler
WHO Collaborating Centre for Pharmaceutical Pricing and Reimbursement Policies, Vienna, Austria
Contact: [email protected]
The role and characteristics of a manager in the strategic transformation of the health care system
