The deployment of balanced scorecard in health care organizations: is it beneficial? A systematic review

Background Balanced Scorecard (BSC) has been implemented for three decades to evaluate and improve the performance of organizations. To the best of the researchers’ knowledge, no previous systematic review has performed a comprehensive and rigorous methodological approach to figure out the impact of BSC implementation in Health Care Organizations (HCO). Aims The current work was intended to assess the impact of implementing the BSC on Health Care Workers’ (HCW) satisfaction, patient satisfaction, and financial performance. Methods The authors prepared the present systematic review according to PRISMA guidelines. Further, the authors customized the search strategy for PubMed, Embase, Cochrane, Google Scholar databases, and Google’s search engine. The obtained studies were screened to isolate those measuring scores related to HCW satisfaction, patient satisfaction, and financial performance. The Risk of Bias (RoB) in the non-Randomized Intervention Studies (ROBINS-I) tool was used to assess the quality of observational and quasi-experimental studies. On the other hand, for the Randomized Controlled Trials (RCTs), the Cochrane (RoB 2) tool was used. Results Out of 4031 studies, the researchers included 20 studies that measured the impact of BSC on one or more of the three entities (HCW satisfaction, patient satisfaction, and financial performance). Throughout these 20 studies, it was found that 17 studies measured the impact of the BSC on patient satisfaction, seven studies measured the impact on HCW satisfaction, and 12 studies measured the impact on financial performance. Conclusion This systematic review provides managers and policymakers with evidence to support utilizing BSC in the health care sector. BSC implementation demonstrated positive outcomes for patient satisfaction and the financial performance of HCOs. However, only a mild impact was demonstrated for effects related to HCW satisfaction. However, it is worth noting that many of the studies reflected a high RoB, which may have affected the impacts on the three primary outcomes measured. As such, this systematic review reflects the necessity for further focus on this area in the future. Moreover, future research is encouraged to measure the real and current impact of implementing BSC in HCO during the pandemic since we did not find any.

Booster Dose of COVID 19 and Ethical Issues

COVID 19 is a recent and global pandemic. Preventive medicine is not very popular in Pakistan. With the limited resources, an average Pakistani would spend on a medical treatment rather than on a preventive drug. In Pakistan, booster shots are recently made available only to those who can pay for the cost of the vaccine. A Utilitarian approach has been adopted at various levels since the pandemic emerged by health care organizations and the government. The purpose was to maximize the benefits and minimize the risk of harm. It is the need of the hour to think about health equity and justice in a pluralistic way and refrain from initiating booster shots for elite of a resource-poor country. This pandemic will never end if a maximum number of people are not vaccinated in each country. This is only possible if there is an equitable distribution of vaccines.

Whistleblowing in Health Care Organizations: A Comprehensive Literature Review

Purpose: To receive the answers to the following research problems: (1) How is the interest of researchers in whistleblowing in health care organizations developing? (2) How do researchers define whistleblowing in health care? (3) What are the main problems (limitations) of whistleblowing in health care organizations? (4) What factors affect whistleblowing in health care organizations? Design/methodology/approach: The method of systematic literature review based on the PRISMA model was used. To identify the factors affecting whistleblowing, McKinsey’s 7S framework was used. Findings: The researchers from the UK definitely dominate, and the papers from Central European countries seem to be invisible. The vast majority of works came from the 2010s. Whistleblowing serves the good and safety of the patient; however, there are staff concerns about the consequences they may face. ‘Style’, ‘staff’ and ‘shared values’ seem to be the most crucial for whistleblowing, and these are factors considered ‘soft’. Research limitations: The access to databases managed by the home University. In future studies, there is a need to take into account other databases, including additional sources of knowledge, like books and grey literature. Originality/implications: Identifying the state and place of research worldwide on whistleblowing in health care, and a proposal of the whistleblowing verification matrix. New definitions of whistleblowing and whistleblowers were proposed. The above may be considered theoretical contribution to science.

Development of professional standards in the area of medical and biological waste management for workers of 3-4 skill levels

Issues related to the updating of professional standards for workers of 3-4 skill levels are relevant for all sectors of the national economy. In this study, we have analyzed the qualifications and training of the main participants in the labor market in the field of biomedical waste management in health care organizations, agriculture and veterinary medicine, food and biotechnology industries, food trade, hospitality sectors, tourism, as well as other organizations in which medico-biological waste is generated. The purpose of this work is to analyze the algorithm for updating professional standards for management of medical and biological waste specialists. In the course of updating the Professional standard Worker in the area of medical and biological waste management, employees of the Department of Industrial Ecology of the Saint Petersburg Chemical and Pharmaceutical University of the Ministry of Health of the Russian Federation made a proposal to supplement the labor functions of this standard with new competencies and a new qualification Specialist in medical waste management, formed in the organizations of pharmaceutical activity.

Implementing Coordinated Care Networks: The Interplay of Individual and Distributed Leadership Practices

How does leadership emerge and function when multiple health care organizations come together to form a network? In this qualitative comparative case study, we draw on distributed leadership theory to examine the leadership practices that manifested during the implementation of three coordinated care networks. Thirty leaders and care providers participated in semistructured interviews. Interview data were inductively analyzed using thematic analysis. Although established in response to the same policy initiative, each case differed in its leadership approach and implementation strategy. We found that manifestation of distributed leadership was contingent on the presence of an individual leader who acted as a unifying force across their respective network. Our findings suggest that policies to encourage the development of interorganizational networks should include sufficient resources to support an individual leader who enables distributed leadership.