An Empirical Study of Barriers in the Implementation of Software Process Improvement Project in Malaysia

2008 ◽  
Vol 8 (23) ◽  
pp. 4362-4368 ◽  
Author(s):  
M.H.N.M. Nasir ◽  
R. Ahmad ◽  
N.H. Hassan
Keyword(s):  
Empirical Study ◽  
Process Improvement ◽  
Software Process ◽  
Software Process Improvement ◽  
Improvement Project

Effect of knowledge management on software product experience with mediating effect of perceived software process improvement: An empirical study for Indian software industry

2019 ◽  
Vol 46 (2) ◽  
pp. 258-272
Author(s):  
Mitali Chugh ◽  
Nitin Chanderwal ◽  
Rajesh Upadhyay ◽  
Devendra Kumar Punia
Keyword(s):  
Knowledge Management ◽  
Empirical Study ◽  
Software Development ◽  
Process Improvement ◽  
Software Process ◽  
Empirical Studies ◽  
Software Process Improvement ◽  
Mediating Effect ◽  
Software Product ◽  
The Impact

The software development industry is characterised by swift innovation and competition. To survive, software engineering (SE) organisations need to develop high-quality software products in a timely fashion and at low cost. Knowledge-based approaches to software development are extremely supportive to acquiring new knowledge and leveraging existing knowledge from software projects; this enables constant improvement of software development practices. In this empirical study of Indian SE organisations, we study the impact of managing knowledge for perceived software process improvement (PSPI) and its effect on software product quality. Information technology (IT) in knowledge management (KM) is an important facilitator for any SE organisation desiring to exploit evolving technologies for management of their knowledge assets and for carrying out various KM processes of knowledge capture, storage, retrieval and sharing. Surveys collected from Indian SE organisations were analysed to propose a model using a structured equation modelling (SEM) technique. Our findings reveal that the relation between KM and quality of software product is positively mediated by PSPI. These findings reinforce an arena that is of growing importance to researchers and practitioners and which has seen only a limited number of empirical studies to date in the context of Indian SE organisations.

The effect of knowledge management on perceived software process improvement

2019 ◽  
Vol 49 (4) ◽  
pp. 546-567 ◽  
Author(s):  
Mitali Chugh ◽  
Nitin Chanderwal ◽  
Amar Kumar Mishra ◽  
Devendra Kumar Punia
Keyword(s):  
Knowledge Management ◽  
Empirical Study ◽  
Process Improvement ◽  
Software Process ◽  
Software Process Improvement ◽  
Mediating Effect ◽  
Equation Modeling ◽  
National Capital Region ◽  
Content Type ◽  
The Relationship

Purpose This study aims to present insights on the relationship between perceived software process improvement (PSPI) and information technology (IT)-enabled knowledge management (KM). Moreover, the study provides an understanding of the mediating effect of critical success factors (CSFs) for effective IT-enabled KM on the previously mentioned relationship. Design/methodology/approach The respondents in the study involved employees in the software engineering (SE) organizations in national capital region in India. The structured equation modeling technique carried out through IBM.SPSS.Amos.v21-EQUiNOX was used to develop and evaluate the proposed framework. The proposed hypothesis testing has been carried out by path analysis using SPSS process macro. Findings The findings of the empirical study reveal that a significant relationship exists between the variables under investigation. Moreover, it was observed that CSFs act as a mediator between PSPI and IT-enabled KM. The identified factors are associated with various aspects as managerial, infrastructure, financial, systems and processes for IT-enabled KM. IT acts as a moderator between KM and PSPI and facilitate the various phases of KM as knowledge creation, storage and retrieval, sharing and application of knowledge. Practical implications The present study introduces a framework for identifying and applying the CSFs that influence the KM initiatives for PSPI in an SE organization. The practitioners can use the CSFs for assessing the performance (strengths and weaknesses) in process of software development and KM practices. Researchers can use the resultant framework proposed in the empirical study for PSPI, IT-enabled KM, and in academia, the framework supports to organize the study of IT-enabled KM for PSPI. Originality/value The general comprehension of the relationship between IT-enabled KM and PSPI for Indian SE organizations is scarce in the literature. Following, the analysis expands the earlier research by exploring the mediating role of the CSFs and the moderating effect of IT for KM and PSPI relationship.

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