Understanding the Influence of Business Intelligence Systems on Information Quality

2016 ◽  
pp. 96-118
Author(s):  
Aleš Popovič ◽  
Jurij Jaklič

The IS literature has long highlighted the positive impact of information provided by Business Intelligence Systems (BIS) on decision-making, particularly when organizations operate in highly competitive environments. The primary purpose of implementing BIS is to utilize diverse mechanisms to increase the levels of the two Information Quality (IQ) dimensions, namely information access quality and information content quality. While researchers have traditionally focused on assessing IQ criteria, they have largely ignored the mechanisms to boost IQ dimensions. Drawing on extant literature of BIS and IQ, the research sought to understand how, at its present level of development, BIS maturity affects IQ dimensions, as well as the role that business knowledge may exert in mobilizing this link. The authors test the hypotheses across 181 medium and large organizations. Interestingly, the data describe a more complex picture than might have been anticipated.

Author(s):  
Aleš Popovič ◽  
Jurij Jaklič

The IS literature has long highlighted the positive impact of information provided by Business Intelligence Systems (BIS) on decision-making, particularly when organizations operate in highly competitive environments. The primary purpose of implementing BIS is to utilize diverse mechanisms to increase the levels of the two Information Quality (IQ) dimensions, namely information access quality and information content quality. While researchers have traditionally focused on assessing IQ criteria, they have largely ignored the mechanisms to boost IQ dimensions. Drawing on extant literature of BIS and IQ, the research sought to understand how, at its present level of development, BIS maturity affects IQ dimensions, as well as the role that business knowledge may exert in mobilizing this link. The authors test the hypotheses across 181 medium and large organizations. Interestingly, the data describe a more complex picture than might have been anticipated.


2017 ◽  
Vol 1 (2) ◽  
Author(s):  
Abdul Hamid Arribathi ◽  
Maimunah Maimunah ◽  
Devi Nurfitriani

This study aims to determine the stages that must be implemented in building a Business Intelligence System structured and appropriate in building Business Intelligence Systems in an organization, and understand the important aspects that must be considered for investment development Business Intelligence System is increasing. Business must be based on the conditions and needs of the organization in achieving the desired goals. If these conditions occur, then the decision-making process will be better and more accurate. The purpose of this study is to determine the important aspects that must be understood and prepared in using the Business Intelligence System in an organization. The method used is the explanation as well as the research library of several books, articles and other literature.


Author(s):  
Javier N. Montero ◽  
Mary L. Lind

Business intelligence systems are highly complex systems that senior executives use to process vast amounts of information when making decisions. Business intelligence systems are rarely used to their full potential due to a poor understanding of the factors that contribute to system success. Organizations using business intelligence systems frequently find that it is not easy to evaluate the effectiveness of these systems, and researchers have noted that there is limited scholarly and practical understanding of how quality factors affect information use within these systems. This quantitative post positivist research used the information system (IS) success model to analyze how information quality and system quality influence information use in business intelligence systems. This study was also designed to investigate the moderating effects of maturity constructs (i.e., data sources and analytical capabilities) on the relationships between quality factors and information use.


Author(s):  
Andrea Ko

Many organizations are struggling with a vast amount of data in order to gain valuable insights and get support in their decision-making process. Decision-making quality depends increasingly on information and the systems that deliver this information. These services are vulnerable and risky from security aspects, and they have to satisfy several requirements, like transparency, availability, accessibility, convenience, and compliance. IT environments are more and more complex and fragmented, which means additional security risks. Business intelligence solutions provide assistance in these complex business situations. Their main goal is to assist organizations to make better decisions. Better decisions means that these solutions support the management of risks, and they have a key role in raising revenue and in reducing cost. The objectives of this chapter are to give an overview of the business intelligence field and its future trends, to demonstrate the most important business intelligence solutions, meanwhile highlighting their risks, business continuity challenges, and IT audit issues. In spite of the fact that this chapter focuses on the business intelligence solutions and their specialities, risk management and the related IT audit approach can be applied for other categories of information systems. IT audit guidelines, best practices, and standards are presented as well, because they give effective tools in controlling process of business intelligence systems.


Author(s):  
Shah J. Miah

The Australian farm-based businesses can be benefited from specially designed applications for cost-effective operation while maximizing profits to survive in economic and environmental crises. For decision support, existing business intelligence systems (BIS) approaches scarcely deal with specific user's provisions to adjust changing situations in decision making, without extra technical exertions. In this chapter, the authors describe a conceptual framework of tailorable BIS solution that is based on case study findings in that the highlighted requirements are relevant to address changing situations through enhancing end user's engagement. The activities of end user's engagement supported through the use of tailorable features that reinforce a shift from the traditional BIS process to a new provision where business owners can actively involve in adjusting their features to their decision support.


Author(s):  
Jorge Bernardino ◽  
Pedro Caldeira Neves

The importance of supporting decision making for improving business performance is a crucial, yet challenging task in enterprise management. The amount of data in our world has been exploding and Big Data represents a fundamental shift in business decision-making. Analyzing such so-called Big Data is becoming a keystone of competition and the success of organizations depends on fast and well-founded decisions taken by relevant people in their specific area of responsibility. Business Intelligence (BI) is a collection of decision support technologies for enterprises aimed at enabling knowledge workers such as executives, managers, and analysts to make better and faster decisions. We review the concept of BI as an open innovation strategy and address the importance of BI in revolutionizing knowledge towards economics and business sustainability. Using Big Data with Open Source Business Intelligence Systems will generate the biggest opportunities to increase competitiveness and differentiation in organizations. In this chapter, we describe and analyze four popular open source BI systems - Jaspersoft, Jedox, Pentaho and Actuate/BIRT.


Author(s):  
Lapo Mola ◽  
Cecilia Rossignoli ◽  
Andrea Carugati ◽  
Antonio Giangreco

This exploratory study analyses the effects of the technical and organisational characteristics of business intelligence systems (BIS) on knowledge sharing, collaboration, and decision-making processes. The authors conducted a two-phase multi-method investigation. First, we surveyed 30 enterprises using BIS on a regular basis; then, we engaged in an in-depth case study with one of the respondent companies. Our results show that, on average, the technical and organisational characteristics of the BIS are positively associated with an increase in knowledge sharing, leading to an improvement in internal collaboration that subsequently brings improvement in the quality of decision-making. This case study adds that the way the BIS is designed and appropriated in organisations is important in obtaining such results is. A BIS being designed so that it can be appropriated by the general employee base is key in obtaining the desired organizational impacts. This suggests some requirements for BIS design that we will discuss in terms of theoretical and managerial implications.


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