Toward the Improvement of Emergency Response Utilizing a Multi-Tiered Systems Integration Approach

Author(s):  
Michael A. Erskine ◽  
Will Pepper

This chapter presents an extension of the Emergency Description Information Technology (EDIT) project to facilitate the effective collection and communication of information during an emergency. New academic findings and industry technologies inform a modified research framework. The research framework contains four primary research areas that are described in detail. Extending the design-science approach used for the EDIT project could improve emergency communications during large-scale international gatherings, as well as for community emergency response.

2016 ◽  
pp. 1264-1278
Author(s):  
Michael A. Erskine ◽  
Will Pepper

This paper presents a novel approach toward facilitating the effective collection and communication of information during an emergency. Initially, this research examines current emergency response information workflows and emergency responder dispatch criteria. A process for the optimization of these workflows and criteria, along with a suggested method to improve data collection accuracy and emergency response time using a mobile device application, are suggested. Specifically, a design-science approach incorporating the development of an expert system designed to facilitate efficient and effective sharing of emergency information is applied. The resulting benefits could improve emergency communications during large-scale international gatherings, such as sporting events or festivals, as well as the sharing of industry-specific safety incidents. A process model for conducting analyses of additional emergency response processes is also presented. Finally, future research directions are discussed.


2015 ◽  
Vol 11 (2) ◽  
pp. 51-65 ◽  
Author(s):  
Michael A. Erskine ◽  
Will Pepper

This paper presents a novel approach toward facilitating the effective collection and communication of information during an emergency. Initially, this research examines current emergency response information workflows and emergency responder dispatch criteria. A process for the optimization of these workflows and criteria, along with a suggested method to improve data collection accuracy and emergency response time using a mobile device application, are suggested. Specifically, a design-science approach incorporating the development of an expert system designed to facilitate efficient and effective sharing of emergency information is applied. The resulting benefits could improve emergency communications during large-scale international gatherings, such as sporting events or festivals, as well as the sharing of industry-specific safety incidents. A process model for conducting analyses of additional emergency response processes is also presented. Finally, future research directions are discussed.


2018 ◽  
Vol 38 (1) ◽  
pp. 3
Author(s):  
Alka Suri

<h3> DESIDOC Journal of Library and Information Technology (DJLIT) started in 1980 as DESIDOC Bulletin—a fourpage newsletter—basically to publish the activities of the DESIDOC. In the late 1980s, computers started revolutionising the working culture and information science and technology was the buzzword. The field of library and information science was also not left unchanged. </h3><p> In 1992, the Bulletin was renamed as DESIDOC Bulletin of Information Technology (DBIT). Information technology also changed the publishing scenario. Internet made dissemination of information easier and writers their own publishers. In 2006, Editorial Board of the Bulletin was revamped to include experienced LIS professionals; peer-evaluation of papers, which was earlier limited and institutional, was started involving professionals and academicians from outside; and the secondary information in DBIT was done away with. In 2008, DBIT became a primary research journal and was rechristened as DESIDOC Journal of Library and Information Technology (DJLIT). Since then, only primary research work, after peer-evaluation, is accepted for publication. Thematic issues on contemporary subjects have been brought out along with general issues. And in the same year, DJLIT adopted Open Journal System—an online journal publication management system. The system helped in fast processing of papers submitted for publication in the journal and access of the journal has become free online for the community. This issue of DJLIT is dedicated to the DRDO@60 includes 5 papers authored by scientists/officers of DRDO and 5 from outside DRDO. Scientists/Officers from DRDO have reported variety of topics in their key research areas. </p>


Author(s):  
Jason J. Saleem ◽  
Kyle Maddox ◽  
Jennifer Herout ◽  
Kurt Ruark

This practice-oriented paper presents a human-centered design (HCD) framework that we developed to perform a comprehensive evaluation of a new health information technology (HIT) system under development, intended to replace a legacy system. The Department of Veterans Affairs (VA) Veteran Crisis Line (VCL) program provides a vital service in crisis intervention and suicide prevention. VCL staff rely on a Customer Relationship Management (CRM) legacy system, Medora. VCL intended to replace Medora with Microsoft Dynamics 365 (D365) CRM system. Due to wide-spread criticism of D365, the VA Human Factors Engineering (HFE) team engaged in a multi-study, mixed-method HCD evaluation to investigate the legacy system and intended replacement in terms of ability to support VCL staff needs. The HCD framework we developed to perform this evaluation may be adapted for other large-scale HIT transitions and may provide human factors practitioners with guidance to make evidence-based decisions to support (or abandon) such transitions.


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