Evaluating the Usability Maturity of Enterprise Resource Planning Systems

Author(s):  
Kelvin Kabeti Omieno

The enterprise resource planning (ERP) system is a complex and comprehensive software that integrates various enterprise functions and resources. Although ERP systems have been depicted as a solution in many organizations, there are many negative reports on ERP success, benefits, and effect on user performance. Previous research noted that there is a lack of knowledge and awareness of ERP systems and their overall value to ERP organizations. ERP systems have been widely studied during the past decade; yet they often fail to deliver the intended benefits originally expected. One notable reason for their failures is the lack of understanding in user requirements. There are many studies conducted to propose software quality models with their quality characteristics. However, there is currently no dedicated software quality model that can describe usability maturity and involve new features of ERP systems. This chapter proposes a framework for evaluating the usability maturity as a quality attribute of ERP systems.

Author(s):  
N. Brehm ◽  
D. Lübke ◽  
J. Gómez

Enterprise resource planning (ERP) systems consist of many software components, which provide specific functionality. As ERP systems become more complex, the financial expenditures that are associated with the application of such systems dramatically increase. Furthermore, ERP system development of nowadays is product-oriented and coordinated by only one instance at any one time. Consequently, each product has a separate data model, which is the basis for the integration of various types of business applications. Based on this fact, the selection of the covered functional enterprise sectors as well as the implemented functions is controlled by the respective vendor, too. Thus, enhancements and modifications of the standard software product are incumbent upon the software vendors. A cross-vendor standardization of data models for ERP systems and the establishment of unified architectural model, however, would change this situation. The new idea is to develop a novel ERP system architecture, which facilitates an overall reusability of individual business components (BC) through a shared and non-monolithic architecture based on Web services. The presented approach uses Web services to wrap up ERP components that are provided within a distributed system, which appears as an ERP community and serves as a vendor-independent platform.


Author(s):  
Sudhaman Parthasarathy ◽  
C. Sridharan ◽  
Thangavel Chandrakumar ◽  
S. Sridevi

Software quality is a very important aspect in evolving strategy for IT vendors involved in commercial off-the-shelf (COTS) (also referred as packaged software) product development. Software metrics are widely accepted measures for monitoring and managing the quality in software projects. Enterprise resource planning (ERP) systems are COTS products and attempt to integrate data and processes in organizations and often require extensive customization. Using software quality metrics already established in literature, software quality attributes defined by the quality model ISO/IEC 9126 were evaluated for a standard and a customized ERP product. This will help the ERP team to identify the specific quality attributes that were affected owing to customization. This research study infers that there exists a considerable impact of ERP system customization over the quality of ERP product. The implications of the findings for both practice and research are discussed, and possible areas of future research are identified.


2010 ◽  
pp. 105-114
Author(s):  
Alok Mishra

In the age of globalization, organizations all over the world are giving more significance to strategy and planning to get an edge in the competition. This chapter discusses the Enterprise Resurce Planning (ERP) systems effects and strategic perspectives in organizations. These are significant how information technology and ERP together facilitate in aligning the business in such a way so that it should lead to excellent productivity. It further explores in what ways effects of ERP system in organizations can provide sustained competitive advantage.


Author(s):  
Yajun Zeng ◽  
Yujie Lu ◽  
Miroslaw Skibniewski

Enterprise Resource Planning (ERP) systems are configurable enterprise-wide information system packages that integrate information and information-based processes within and across functional areas in an organization. They have been widely adopted in many organizations and accepted as a de facto industry standard for the replacement of legacy systems. This paper analyzes and presents the costs and benefits of ERP systems for project-based industries, which  have lagged behind other major industries in adopting ERP systems due to their project-centric nature and the high stakes involved in ERP implementation. The challenges during the process of ERP implementations are also identified as part of the effort to understand the implied costs of an ERP system. The evidence of the costs and benefits are drawn from previous studies and the analysis of the prevailing working practices in project-based firms. The classification of the costs and benefits constitutes a cost and benefit taxonomy which can be used to enable executives in project-based firms to make informed decisions on their ERP system investments.


2011 ◽  
pp. 1318-1326
Author(s):  
Alok Mishra

In the age of globalization, organizations all over the world are giving more significance to strategy and planning to get an edge in the competition. This chapter discusses the Enterprise Resurce Planning (ERP) systems effects and strategic perspectives in organizations. These are significant how information technology and ERP together facilitate in aligning the business in such a way so that it should lead to excellent productivity. It further explores in what ways effects of ERP system in organizations can provide sustained competitive advantage.


Author(s):  
Lars Frank

ERP (Enterprise Resource Planning) systems consist normally of ERP modules managing sale, production and procurement in private businesses. ERP systems may also have modules for special lines of business or modules for the different sectors of E-Government. However, the ERP systems of today use a common database and therefore, it is normally only possible to use modules supported by the ERP supplier. This limits the possibilities for special lines of business like the different sectors of E-Government. It is normally not possible to use the traditional ACID (Atomicity, Consistency, Isolation and Durability) properties across heterogeneous ERP modules and therefore, it is not possible to integrate such modules without inconsistency and anomaly problems. That is, the users cannot trust the data they are reading and even worse they can undermine the validity of the databases if they update the databases by using such invalid information. However, it is possible to use so called relaxed ACID properties. That is, it should, from a user point of view, look as if the traditional ACID properties were implemented, and therefore, the users can trust the data they are reading and cannot do anything wrong by using this data.


2019 ◽  
Vol 1 (1) ◽  
pp. 206-212
Author(s):  
Anca Victoria Țîrlea ◽  
Claudiu Vasile Kifor ◽  
Florin Cristian Țîrlea

AbstractEnterprise Resource Planning systems have proven to be efficient and have become a de facto standard for coordinating vital business components. However, the obvious question has arisen: if each company uses the same ERP system, what happens to the competitive aspect of the business after the implementation of the IT systems?While for some organizations, ERPs have only become a necessity for running and organizing business, others want to exploit it to exceed the performance of competitors.Consequently, ERP systems are often a combined solution between the legacies of the systems they have replaced and the model proposed by the ERP provider, resulting in systems with unique, customized features. Keeping this idea, we aim to add to the present paper elements of artificial intelligence within a module for managing car sales within an ERP.


Author(s):  
Alok Mishra

In the age of globalization, organizations all over the world are giving more significance to strategy and planning to get an edge in the competition. This chapter discusses the Enterprise Resurce Planning (ERP) systems effects and strategic perspectives in organizations. These are significant how information technology and ERP together facilitate in aligning the business in such a way so that it should lead to excellent productivity. It further explores in what ways effects of ERP system in organizations can provide sustained competitive advantage.


2011 ◽  
pp. 2310-2324
Author(s):  
Nico Brehm ◽  
Daniel Lübke ◽  
Jorge Marx Gómez

Enterprise resource planning (ERP) systems consist of many software components, which provide specific functionality. As ERP systems become more complex, the financial expenditures that are associated with the application of such systems dramatically increase. Furthermore, ERP system development of nowadays is product-oriented and coordinated by only one instance at any one time. Consequently, each product has a separate data model, which is the basis for the integration of various types of business applications. Based on this fact, the selection of the covered functional enterprise sectors as well as the implemented functions is controlled by the respective vendor, too. Thus, enhancements and modifications of the standard software product are incumbent upon the software vendors. A cross-vendor standardization of data models for ERP systems and the establishment of unified architectural model, however, would change this situation. The new idea is to develop a novel ERP system architecture, which facilitates an overall reusability of individual business components (BC) through a shared and non-monolithic architecture based on Web services. The presented approach uses Web services to wrap up ERP components that are provided within a distributed system, which appears as an ERP community and serves as a vendor-independent platform.


Author(s):  
Feng Guo ◽  
Xin Luo ◽  
Patrick Wheeler ◽  
Liu Yang ◽  
Xinlei Zhao ◽  
...  

Enterprise resource planning (ERP) systems are indispensable for a majority of larger and midsize firms, and have changed the way accounting information is collected, stored, processed, and disseminated. Although most ERP systems integrate an eXtensible Business Reporting Language (XBRL) component in their core modules, little research has examined how ERP systems affect the quality of XBRL filings. Using unique data from branch-level ERP implementation, we find that the degree of ERP adoption among a firm’s branches is negatively associated with the firm’s XBRL filing errors and positively associated with XBRL reporting comparability, which in turn facilitates external users’ access to the firm’s XBRL filings in the SEC’s EDGAR. These results suggest that ERP systems improve XBRL reporting quality.  Moreover, our results indicate that ERP can mitigate the negative effect of extension taxonomies on XBRL reporting quality, which highlights the importance of the ERP system in a complicated XBRL reporting environment.


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