Attitude and Management Style Matter in IT Implementation

Author(s):  
Elaine R. Winston ◽  
Dorothy G. Dologite

According to previous studies, a positive attitude towards information technology (IT) among small business owners appears to be a key factor in achieving high quality IT implementations. In an effort to extend this stream of research, case studies were conducted with small business owners. A surprising finding of this study was that high quality IT implementations resulted with owners who had either a positive or a negative attitude towards IT. Another finding was that these owners also all had an entrepreneurial, or shared, management style. By contrast, owners who had an uncertain attitude about IT uniformly practiced a traditional (non-entrepreneurial) management style. This group also uniformly had low quality IT implementations. It is proposed, based on case study data, that small business owners with an uncertain attitude towards IT might experience higher quality IT results in their organizations through practicing a more entrepreneurial, or shared, management style. The study provides insights for both computer specialists and small business owners planning IT implementations.

1982 ◽  
Vol 7 (2) ◽  
pp. 33-41 ◽  
Author(s):  
Richard C. Cuba ◽  
Gene Milbourn

This research examines specific management practices used by small business owners in five eastern cities. Data collected from 154 firms were analyzed to determine the extent to which business owners delegate certain tasks to other employees. The degree of delegation of administrative and technical tasks was determined to be a key factor affecting business survival and financial success. Specific recommendations are made to entrepreneurs and educators concerning the delegation skills needed to manage a small business.


2015 ◽  
Vol 7 (4(J)) ◽  
pp. 48-59 ◽  
Author(s):  
Leanne L. Manley ◽  
Michael C. Cant .

Counterfeiting of products is an industry that affects many countries worldwide and it is an industry that has grown exponentially in the 21st century, due to the value associated with branded products. It is the demand from individuals that fuels this trade and what will keep the trade growing for years to come. It therefore becomes essential that research be conducted to investigate the attitudes held towards the trade in order to gain a better understanding of the current counterfeit environment. This article aimed to investigate the attitudes that South African small business owners have with regard to counterfeit merchandise. Quantitative research was undertaken by means of a self-administered web-based questionnaire that was e-mailed to individuals that either have an active SME (Small, Medium Enterprise) or individuals that are seeking to start their SME, who reside in the provinces of the Mpumalanga and the Western Cape. The data obtained was then analysed by means of SAS JMP version 11 whereby attitudes held towards counterfeit merchandise were established. The main conclusions emanating from the research, was that South African SMEs generally have a negative attitude towards purchasing counterfeit fashion branded merchandise.


2020 ◽  
Vol 21 (1) ◽  
pp. 89-107
Author(s):  
Sung Ho Jang ◽  
Sung Ook Park ◽  
Hyung Jong Na

2012 ◽  
Author(s):  
Tami Gurley-Calvez ◽  
Kandice Kapinos ◽  
Donald James Bruce

2006 ◽  
Vol 19 (2) ◽  
pp. 115-134 ◽  
Author(s):  
Christoph Hienerth ◽  
Alexander Kessler

The problems associated with measuring success in small businesses are primarily caused by a lack of comparable data due to the ambiguity of “success” and by subjective biases. Success evaluation is dominated by the estimates of business owners, who tend to overestimate overall success and internal strengths. However, reliable success measurement instruments would be useful for small business owners/managers as well as small business policymakers. The main purposes of this article are to compare various measures of success, to explore the differences in their outcomes, and to analyze whether a model of success measurement using configurational fit can be used to overcome subjective biases. The study is based on a recent survey of 103 small family-owned businesses in the eastern Austrian border region. Our analysis of the data confirmed the existence of the measurement problems mentioned above. Although some individual indicators show significant biases as well as effects due to company age, size, and industry, the aggregated indicator based on the concept of configurational fit seems to be an appropriate means of overcoming most of these drawbacks.


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