scholarly journals Participants' Expectations and the Success of Knowledge Networking in the Public Sector

2011 ◽  
pp. 260-281
Author(s):  
Jing Zhang ◽  
Anthony M. Cresswell ◽  
Fiona Thompson
Keyword(s):  
New York ◽  
Information Technology ◽  
Public Sector ◽  
Knowledge Sharing ◽  
New York State ◽  
Electronic Government ◽  
Non Profit ◽  
York State ◽  
Implementation Processes ◽  
Organizational Barriers

This chapter reports a study of how participants’ expectations of interorganizational knowledge sharing are related to the success of information technology projects that require such sharing. Survey data were collected from 478 participants in six cases based on information technology innovation projects in New York State. Each project was initiated by a single New York State agency, with participants from other state agencies, local government, non-profit organizations, and private sector companies. The data analysis results identified four dimensions of participants’ expectations of knowledge sharing: benefits in providing more effective services, organizational barriers, technological incompatibility, and legal and policy constraints. Furthermore, building on Theory of Reasoned Action (TRA) and the Theory of Planned Behavior (TPB), we found that the participants’ expectations regarding organizational barriers were negatively associated with the success of knowledge networking. The less positive participants’ expectations are about the inter-organizational structure and implementation processes, the less likely their efforts are to succeed. This chapter highlights the importance of the behind-the-scenes interorganizational collaboration necessary for public sector agencies to present a coherent public face in electronic government development. The benefits of and barriers to knowledge sharing as they are reflected in participants’ expectations provide an opportunity to elucidate the relevant factors that can facilitate or impede the implementation of interorganizational electronic government initiatives.

HEAL NY: Promoting Interoperable Health Information Technology In New York State

2009 ◽  
Vol 28 (2) ◽  
pp. 493-504 ◽  
Author(s):  
Lisa M. Kern ◽  
Yolanda Barron ◽  
Erika L. Abramson ◽  
Vaishali Patel ◽  
Rainu Kaushal
Keyword(s):  
New York ◽  
Information Technology ◽  
Health Information Technology ◽  
Health Information ◽  
New York State ◽  
York State

Toward a Theory of E-Government Interorganizational Collaboration

2013 ◽  
pp. 1-23 ◽  
Author(s):  
Luis Felipe Luna-Reyes ◽  
David F. Andersen
Keyword(s):  
New York ◽  
Knowledge Sharing ◽  
Social Process ◽  
New York State ◽  
Information Management System ◽  
Electronic Government ◽  
Trust Development ◽  
Causal Maps ◽  
Recursive Structures ◽  
Generic Theory

In this chapter, the authors present a series of causal maps that constitute an initial effort in the creation of a generic theory of interorganizational cross-boundary electronic government (e-Government) projects. Such causal structures are the result of a simulation-based study in which they explored the interactions and social processes associated with the development of trust and knowledge sharing in the development of an interorganizational e-Government application in New York State: the Homeless Information Management System (HIMS). The chapter includes the main theoretical and practical implications of the modeling and simulation work, as well as discussion of some paths to continue the exploration of collaboration in this specific context. The causal maps are organized around three themes that emerged during the modeling process. The first theme is related to trust development, and its recursive interactions with knowledge sharing and learning. The second theme is related to the importance of achieving stakeholder engagement by establishing a trusting environment as opposed to the use of authority or coercive mechanisms. The last theme is associated with the understanding of requirement definition as a social process of learning and knowledge transfer. The authors believe that these recursive structures constitute an alternative to the factor approach to understanding success and failure in digital government.

Toward a Theory of E-Government Interorganizational Collaboration

2015 ◽  
pp. 1882-1904
Author(s):  
Luis Felipe Luna-Reyes ◽  
David F. Andersen
Keyword(s):  
New York ◽  
Knowledge Sharing ◽  
Social Process ◽  
New York State ◽  
Information Management System ◽  
Electronic Government ◽  
Trust Development ◽  
Causal Maps ◽  
Recursive Structures ◽  
Generic Theory

In this chapter, the authors present a series of causal maps that constitute an initial effort in the creation of a generic theory of interorganizational cross-boundary electronic government (e-Government) projects. Such causal structures are the result of a simulation-based study in which they explored the interactions and social processes associated with the development of trust and knowledge sharing in the development of an interorganizational e-Government application in New York State: the Homeless Information Management System (HIMS). The chapter includes the main theoretical and practical implications of the modeling and simulation work, as well as discussion of some paths to continue the exploration of collaboration in this specific context. The causal maps are organized around three themes that emerged during the modeling process. The first theme is related to trust development, and its recursive interactions with knowledge sharing and learning. The second theme is related to the importance of achieving stakeholder engagement by establishing a trusting environment as opposed to the use of authority or coercive mechanisms. The last theme is associated with the understanding of requirement definition as a social process of learning and knowledge transfer. The authors believe that these recursive structures constitute an alternative to the factor approach to understanding success and failure in digital government.

The Unfair Labor Practice Process as a Dispute-Resolution Technique in the Public Sector: The Case of New York State

1989 ◽  
Vol 9 (2) ◽  
pp. 51-67 ◽  
Author(s):  
Norma M. Riccucci ◽  
Carolyn Ban
Keyword(s):  
New York ◽  
Public Sector ◽  
Dispute Resolution ◽  
Labor Relations ◽  
New York State ◽  
Unfair Labor Practice ◽  
York State ◽  
The Public ◽  
Scholarly Attention

Much scholarly attention has been given to the various techniques of dispute-resolution between labor and management in the public sector. However, there has been little research on the unfair labor practice (ULP) process as one such technique. This paper examines the ULP process in New York State. The manner and timeliness in which cases are handled point to the effectiveness of the ULP process as a dispute-resolution technique in New York. The efficacy of the ULP process ultimately promotes stability and integrity in New York's system of labor relations.

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