External Knowledge Search Strategy as an Essential Element of a Knowledge Management Strategy

Author(s):  
Fergal McGrath ◽  
Rebecca Purcell

This chapter introduces external knowledge search strategy as a central element of an organizations overall knowledge management strategy. The argument cites how knowledge management has developed around a myopic internal focus and has thus far failed to take full account of the many sources of knowledge external to the organization. The chapter offers external knowledge search strategy as a means of integrating this external focus into knowledge management understanding, by providing a conceptual framework for organizations involved in the external knowledge management activity of external knowledge search. The framework identifies 10 search paths organizations may follow into the search space, four of which relate exclusively to external knowledge search. The authors hope that establishing an external element within knowledge management strategy will inform knowledge management’s recognition of the value of the extended enterprise.

2002 ◽  
Vol 54 (11) ◽  
pp. 33-34 ◽  
Author(s):  
Michael Behounek ◽  
Mary Rose Martinez

2008 ◽  
Vol 10 (1) ◽  
Author(s):  
U. R. Averweg

The intranet is a common feature in many organizations. With the increasing use of a technology infrastructure in organizations, there is a continued challenge for employees in an organization to contribute their knowledge willingly and to make use of knowledge sharing with other employees. Intranets are well-suited for use as a strategic tool in knowledge sharing due to their ability to support the distribution, connectivity and publishing of data and information. Intranets should be seen as integral to an organization’s knowledge management strategy and should be tailored to suit and enhance an organization’s knowledge-sharing activities. The question arises: To what extent does an organization’s existing intranet facilitate knowledge sharing? From a practitioner-based inquiry perspective, this question was explored by the selection of a large organization – eThekwini Municipality, Durban, South Africa – as the field of application. Derived from a mixed methodology approach, the results of a survey are presented. It is suggested that encouragement be given for more practitioner-based inquiry research.


Author(s):  
Petter Gottschalk

Policing is heavily dependent on information, intelligence, and knowledge. The amount of information police officers come in contact with in the course of their work is often astounding. With a more proactive and preventive approach to crime reduction, police forces have increasingly relied on information and knowledge and associated information technology in terms of knowledge management systems to improve their performance. Accordingly, the management of knowledge is a crucial aspect of police work to promote knowledge development and sharing. This chapter covers key aspects of the police knowledge management strategy, including intelligence for knowledge, management approaches, knowledge integration, knowledge categories, organizational structure, and organizational culture for knowledge management.


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