Design and Implementation of Trust Enabling Functions

2011 ◽  
pp. 418-437
Author(s):  
Jeanette Lemmergaard ◽  
Damien Brigth ◽  
Christopher Gersbo-Møller ◽  
Tim Hansson
Keyword(s):  
Knowledge Sharing ◽  
Performance Management ◽  
Virtual Community ◽  
Public Key ◽  
Digital Evidence ◽  
Community Members ◽  
Community Function ◽  
Design And Implementation ◽  
And Performance

Through a case study based on a knowledge-sharing community of Danish plant growers, this chapter examines how an IT system can be designed to support strategic knowledge-sharing between firms participating in an industry-based virtual community. A suitable environment for trust is seen as an important part of making the community function effectively. Therefore, the system aims to support community members in making trust decisions related to knowledge-sharing. In the presented system decisions are based on digital evidence in the form of system-managed credentials. The chapter presents a model for trust, reputation, and performance management which supports the needs of the specific type of knowledge-sharing community. Further, the model is linked to an underlying public key infrastructure framework which supports the secure exchange of information and credentials between community members.

The integration of risk and performance management: the role of boundary objects

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Enrico Bracci ◽  
Giorgia Gobbo ◽  
Luca Papi
Keyword(s):  
Performance Management ◽  
Knowledge Integration ◽  
Boundary Work ◽  
Boundary Objects ◽  
Structured Interviews ◽  
Content Type ◽  
Integration Mechanisms ◽  
And Performance

PurposeThis paper investigates the role of boundary objects and boundary work in the integration of risk management (RM) and performance management (PM) systems. In particular, the paper combines theoretical insights with an empirical focus to examine how shared contexts are created through the boundary work performed by key actors across knowledge boundaries.Design/methodology/approachThe paper develops an exploratory qualitative case study from a local government context. The methodology is based on document analysis and semi-structured interviews.FindingsBoundary objects can act as knowledge integration mechanisms, allowing key actors to understand the meanings and uses of RM and PM practices. The paper shows how collaborative versus competitive boundary work exerted by key actors can explain the creation of shared contexts leading to integration between RM and PM.Originality/valueThe results contribute to the debate about the integration of RM with other managerial systems. Differently from previous research, the integration theme is addressed in the present work by looking specifically to the integration between RM and PM. In doing so, the role of both boundary objects and the boundary work performed by relevant actors to demarcate their legitimacy and autonomy over preferred practices is portrayed.

Effects of social capital on online knowledge sharing: positive and negative perspectives

2015 ◽  
Vol 39 (4) ◽  
pp. 466-484 ◽  
Author(s):  
Chiu-Ping Hsu
Keyword(s):  
Social Capital ◽  
Knowledge Sharing ◽  
Conceptual Model ◽  
Structural Equation ◽  
Virtual Communities ◽  
Virtual Community ◽  
Community Members ◽  
Content Type ◽  
Relationship Continuity ◽  
Complementary Resources

Purpose – The purpose of this paper is to present a conceptual model of how both the benefits and risks of social capital influence online knowledge sharing among virtual community members towards enhancing members’ relationship continuity and virtual community reputations. In addition, this study addresses the effects of complementary resources on knowledge sharing. Design/methodology/approach – The structural equation modelling approach was applied to estimate the conceptual model by using survey data from virtual community members. A total of 626 valid questionnaires were collected. Findings – The empirical results showed that most of the research hypotheses were supported. The benefits of social capital and complementary resources have a positive effect on knowledge sharing, thereby strengthening relationship continuity and community reputation. Furthermore, the risk of social capital has a negative effect on knowledge sharing, as expected. Originality/value – A review of the literature reveals a lack of studies focusing on both the positive and negative influences of social capital on online knowledge sharing. This study therefore contributes to a comprehensive perspective for understanding online knowledge sharing in virtual communities.

scholarly journals Knowledge sharing by entrepreneurs in a virtual community of practice (VCoP)

2019 ◽  
Vol 32 (2) ◽  
pp. 405-429 ◽  
Author(s):  
Khalid Hafeez ◽  
Fathalla M. Alghatas ◽  
Pantea Foroudi ◽  
Bang Nguyen ◽  
Suraksha Gupta
Keyword(s):  
Knowledge Sharing ◽  
Community Of Practice ◽  
Virtual Community ◽  
Online Discourse ◽  
Community Members ◽  
Content Type ◽  
Message Length ◽  
Virtual Community Of Practice ◽  
Effective Interventions ◽  
Start Up

PurposeThe purpose of this paper is to examine how entrepreneurs engage in a virtual community of practice (VCoP) to share knowledge. Intensity of engagement is taken as a proxy to measure the strength of knowledge sharing.Design/methodology/approachThe archival data spanning over a three-year period from “Start-up-Nation©” (a VCoP purposefully setup for entrepreneurs) are used for analysis. A set of indices are introduced to measure participants’ intensity of engagement in terms of message length, message frequency and reciprocity in the knowledge sharing process. Content analysis is employed to test a sample of “highly engaged”, “moderately engaged”, “low engaged” and “not engaged” discussion topics as part of the online discourse.FindingsThe authors find that entrepreneurs normally use short (fewer than 100 words) or medium (fewer than 250 words) message size to contribute to the discussions. In addition, the authors find that senior members and discussion moderators play important roles in igniting the “reciprocity” behaviour in stimulating the interest of the community with the topic discussion. The authors also find that highly engaged topics usually lead to further discussion threads.Originality/valueThis is the first study of its kind to explore how entrepreneurs engage in a VCoP to share their knowledge and experiences. The set of measurement indices tested here provide a tool for the owner, designer and moderator of the VCoP to measure the utility of their website in terms of its members’ participation. In addition, the set of textual and subjective interventions identified here enables the moderator (administrator) of a VCoP to design effective interventions to facilitate online discourse and augments the knowledge sharing process amongst its community members.

Designing a Comprehensive Procedure for Flagging Archived Traffic Data: A Case Study

2019 ◽  
Vol 2673 (6) ◽  
pp. 165-175 ◽  
Author(s):  
Zhi Chen ◽  
Xiao Qin ◽  
Elizabeth Schneider ◽  
Yang Cheng ◽  
Steven Parker ◽  
...  
Keyword(s):  
Data Quality ◽  
Performance Management ◽  
The State ◽  
Traffic Data ◽  
Important Data ◽  
Traffic Sensors ◽  
Validity Tests ◽  
And Performance ◽  
Transportation Research

Archived data management systems (ADMS) are extensively used for storing historical traffic data (e.g., volume, speed, occupancy) collected from traffic sensors. Archived traffic data have important uses for engineering and planning applications such as ramp meter timing, work zone planning, and performance management. They are also an important data source for transportation research. Various flagging procedures have been implemented in ADMS to identify invalid or questionable archived traffic data, however, those flagging procedures may not be comprehensive enough to maintain adequate data quality. This study presents the findings of a literature search and a user survey to discuss the possible gap between the state-of-the-practice and the state-of-the-art validity tests, identifies complex yet effective validity tests which are favored by users, and recommends the procedure that prioritizes the implementation of validity tests in ADMS. To aid the implementation, different methods to establish quantitative rules and practical thresholds for candidate validity tests have been proposed. This study underscores the importance of keeping the basic validity tests required to maintain minimum data quality and adding more advanced tests to detect less obvious yet important data issues. The recommended tests along with the flagging procedure are demonstrated through a case study based on one detector station in Wisconsin. Results of the case study show that the guide is useful in the development of a comprehensive flagging procedure for better data quality.

Understanding Knowledge-Sharing Motivation, Incentive Mechanisms, and Satisfaction in Virtual Communities

2012 ◽  
Vol 40 (4) ◽  
pp. 639-647 ◽  
Author(s):  
Chia-Shen Chen ◽  
Shih-Feng Chang ◽  
Chih-Hsing Liu
Keyword(s):  
Knowledge Sharing ◽  
Survey Data ◽  
Virtual Communities ◽  
Incentive Mechanism ◽  
Virtual Community ◽  
Community Members ◽  
Incentive Mechanisms ◽  
Knowledge Sharing Behavior ◽  
The Incentive Mechanism ◽  
Sharing Behavior

Virtual communities have gained popularity as a means for individuals to learn and share knowledge. However, knowledge-sharing motivation, incentive mechanisms, and satisfaction in these communities have not been examined in detail. Using survey data from 169 community members, we investigated the conditions under which motivation, incentive mechanisms, and satisfaction affect knowledge-sharing behavior. We found that the incentive mechanism is a significant predictor of a virtual community member's motivation to obtain knowledge, and that the incentive mechanism and motivation do not positively affect a member's satisfaction that causes him/her to engage willingly in knowledge sharing with others in virtual communities.

BISC

2016 ◽  
pp. 501-518
Author(s):  
Atieh Dokhanchi ◽  
Eslam Nazemi
Keyword(s):  
Performance Management ◽  
Business Intelligence ◽  
Enterprise Architecture ◽  
Interdisciplinary Work ◽  
Corporate Strategies ◽  
Strategic Role ◽  
Architecture Frameworks ◽  
And Performance

Despite the importance and the strategic role of Business Intelligence (BI) in organizations and its key impact on successfully executing corporate strategies, in most cases, strategic planning and performance management projects are done independently from BI projects, therefore a holistic and an integrated framework has been proposed in this paper for aligning Business Intelligence initiatives with corporate strategies. This framework as an interdisciplinary work borrows the approach of the Enterprise Architecture frameworks and its structured logical thinking about the organization and was refined through gathering and analyzing expert's opinions. This paper also uses a case study in one bank with the aim of clarifying the application of the proposed framework.

scholarly journals Analysing the Viability of Business Networks in Multinational Organisations: A Case Study of the Aerospace and Defence Industry

2014 ◽  
Vol 13 (03) ◽  
pp. 1450023
Author(s):  
John Israilidis ◽  
Louise Cooke ◽  
Russell Lock
Keyword(s):  
Knowledge Sharing ◽  
Multinational Corporations ◽  
Knowledge Exchange ◽  
Business Networks ◽  
Qualitative Research Methodology ◽  
Robust Network ◽  
And Performance ◽  
Collaborative Knowledge ◽  
Formal Business

This paper outlines ways of increasing the productivity and performance of organisational networks within multinational corporations. It explores their heterogeneous knowledge structures, while analysing their strengths and weaknesses. The research examines the collaborative knowledge networks of one of the largest multinational defence and aerospace organisations in the world and adopts an interpretivist philosophy, using a qualitative research methodology. This study argues that, both informal and formal business networks should be supported by management to enhance knowledge sharing between different groups within multinational organisations. It also argues that, knowledge sharing policies should be reviewed on an on-going basis in order to create a robust network of networks while acknowledging the importance of smaller and more isolated knowledge exchange communities.

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