Remedial Boundary Work and Gatekeeper Centrality in a Virtual Entrepreneur Community

Virtual communities of practice invoke novel forms of boundary work that are newly visible via publicly recorded discourse and failure narratives. This boundary work has critical implications for occupational knowledge, membership, and stratification. Building on social exchange theorization of network gatekeeping, the author tests the assumption that centralized peers are more competitive gatekeepers, in that they react more negatively to remedial narratives. The author tests this theory using empirical data from a virtual entrepreneur community on Reddit. The author finds that a peer’s tenure in the community network is directly related to exclusive, competitive boundary work of remedial members. However, by looking beyond the network structure to the content of the tie, the author finds that exclusive boundary work is not as impactful as inclusive, collaborative boundary work in this open network setting. The author builds on relational cohesion and exchange commitment theory to explain how remedial practitioners circumvent central community gatekeepers through failure narratives that provoke empathy from peripheral peers who experience higher uncertainty than core peers. Understanding these dynamics is critical to promoting recovery from failure and vitality of the community of practice.

Boundary work in response to professionals’ contextual constraints: Micro-strategies in interprofessional collaboration

Boundary-work research has extensively explored how professionals engage in boundary work to protect or expand their professional boundaries in interprofessional collaboration (IPC). Yet professionals’ contextual constraints in everyday work, such as time pressure or legal restrictions, often result in competing interests of the professionals involved in IPC, prompting them to engage in boundary work to limit—instead of protect or expand—their boundaries. Our empirical analysis uses comprehensive qualitative data on IPC in Germany between self-employed general practitioners (GPs) and registered nurses employed in nursing homes in which GPs’ efficiency interests compete with nurses’ safeguarding interests, leading both professionals to engage in boundary-work efforts to limit their boundaries. Our findings provide a comprehensive understanding and framework of professionals’ boundary work, showing that individual GPs and nurses typically hold a portfolio of various defending and accommodating micro-strategies. Based on our first-order findings, we identify how different sources of power enable particular micro-strategies and explore how the choice of micro-strategies depends on different forms of trust in the collaborating partner. Lastly, we outline interactions of micro-strategies, illustrating how the outcomes of professionals’ bilateral boundary work depend on the sequence of these strategies.

Boundary work in value co-creation practices: the mediating role of cognitive assistants

PurposeHow to improve healthcare for the ageing population is attracting academia attention. Emerging technologies (i.e. robots and intelligent agents) look relevant. This paper aims to analyze the role of cognitive assistants as boundary objects in value co-creation practices. We include the perceptions of the main actors – patients, (in)formal caregivers, healthcare professionals – for a fuller network perspective to understand the potential overlap between boundary work and value co-creation practices.Design/methodology/approachWe adopted a grounded approach to gain a contextual understanding design to effectively interpret context and meanings related to human–robot interactions. The study context concerns 21 health solutions that had embedded the Watson cognitive platform and its adoption by the youngest cohort (50–64-year-olds) of the ageing population.FindingsThe cognitive assistant acts as a boundary object by bridging actors, resources and activities. It enacts the boundary work of actors (both ageing and professional, caregivers, families) consisting of four main actions (automated dialoguing, augmented sharing, connected learning and multilayered trusting) that elicit two ageing value co-creation practices: empowering ageing actors in medical care and engaging ageing actors in a healthy lifestyle.Originality/valueWe frame the role of cognitive assistants as boundary objects enabling the boundary work of ageing actors for value co-creation. A cognitive assistant is an “object of activity” that mediates in actors' boundary work by offering novel resource interfaces and widening resource access and resourceness. The boundary work of ageing actors lies in a smarter resource integration that yields broader applications for augmented agency.

Entering the Street Field: A Case Study on Gangs

This chapter makes the case for criminological ethnography as a form of negotiated boundary work between separate sociocultural domains. Drawing on the conceptualization of “field” articulated by Pierre Bourdieu, as a semiautonomous site of contest, the chapter conceives of fieldwork as a distinct form of emotional labor; in short, as fieldwork. In making this argument, the chapter presents findings from a four-year ethnographic study of street gangs in Glasgow, Scotland, which involved navigating multiple, overlapping fields. The first section introduces the study, covering the experience of entering the “street field” of Langview. The second and third sections outline two empirical contributions flowing from the study, covering cultural reproduction in the “street” field and bureaucratic misrecognition in the “police” field. The fourth is a reflexive account of the disjuncture between the “street” and “academic” field, and the reflections this prompted. In conclusion, the chapter suggests a number of implications and conclusions for ethnography, gang studies, and public policy.

The colour-line of journalism

This article argues that Danish journalistic boundary producing practices and principles uphold a representation of racial disparity. Based on critical theories of race and racism in journalism and a boundary work framework, we conduct a discursive analysis of two collective case studies that encompass 56 articles and 23 Facebook posts. Focusing mainly on 1) the construction of knowledge about potential racism, 2) who are positioned as authorities on the topic of racism, and 3) who are missing among the potential actors in the stories, we identify meta-journalistic discourses and the (re)establishment of journalistic principles and practices. We conclude that journalistic norms and practices, for now, withstand the challenges posed by minority media’s call for the recognition of race as structure by applying discursive strategies of firstly rejecting racism as structure and secondly asserting principles and practices of specific kinds of objectivity, utilising, for instance, elite sources.