A Proposed Framework for Designing Sustainable Communities for Knowledge Management Systems

2010 ◽  
pp. 210-229
Author(s):  
Lakshmi Goel ◽  
Elham Mousavidin
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Sustainable Communities ◽  
British Petroleum ◽  
Almost All ◽  
Oil Company ◽  
Practical Implications ◽  
Network Component

Despite considerable academic and practitioner interest in knowledge management, success of knowledge management systems is elusive. This chapter provides a framework which suggests that KM success can be achieved by designing sustainable communities of practice. Communities of practice have proven to have significant economic and practical implications on organizational practices. A growing body of literature in KM recognizes the importance of communities that foster collaborative learning in organizations and almost all KMS have a ‘network’ component that facilitates connecting people in communities of practice. Evidence has shown that communities have been a key element in KMS of many companies including Xerox PARC, British Petroleum Co., Shell Oil Company, Halliburton, IBM, Proctor and Gamble, and Hewlett Packard.

A Proposed Framework for Designing Sustainable Communities for Knowledge Management Systems

2013 ◽  
pp. 226-245
Author(s):  
Lakshmi Goel ◽  
Elham Mousavidin
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Sustainable Communities ◽  
British Petroleum ◽  
Almost All ◽  
Oil Company ◽  
Practical Implications ◽  
Network Component

Despite considerable academic and practitioner interest in knowledge management, success of knowledge management systems is elusive. This chapter provides a framework which suggests that KM success can be achieved by designing sustainable communities of practice. Communities of practice have proven to have significant economic and practical implications on organizational practices. A growing body of literature in KM recognizes the importance of communities that foster collaborative learning in organizations and almost all KMS have a ‘network’ component that facilitates connecting people in communities of practice. Evidence has shown that communities have been a key element in KMS of many companies including Xerox PARC, British Petroleum Co., Shell Oil Company, Halliburton, IBM, Proctor and Gamble, and Hewlett Packard.

Sustainable Communities for Knowledge Management Systems in the New Technological Era

2010 ◽  
pp. 341-360
Author(s):  
Elham Mousavidin ◽  
Lakshmi Goel
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Virtual Worlds ◽  
Social Networking Sites ◽  
Social Systems ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Sustainable Communities ◽  
Community Needs ◽  
Almost All

The topic of knowledge management has received considerable attention in research as well as practice. However, the success of knowledge management systems remains elusive. This chapter provides a framework, which suggests that knowledge management success can be achieved by designing sustainable communities of practice. Communities of practice have proven to have significant economic and practical implications for organizations. A growing body of literature in knowledge management recognizes the importance of communities that foster collaborative learning in organizations and almost all knowledge management systems have a ‘network’ component that facilitates connecting people in communities of practice. Technological advancements in social systems such as weblogs, wikis, social networking sites, and virtual worlds enable new ways in which such communities can be supported. This study takes into account affordances of these technologies in facilitating knowledge management. This study draws on literature in knowledge management and communities of practice to arrive at properties of a community that make it sustainable. These properties can then be viewed as a blueprint of what a community needs to have to achieve its function of fostering collaboration and hence, generating knowledge. In sum, this research is intended to help practitioners arrive at how best to design communities in knowledge management systems.

Exploring the Factors Influencing End Users' Acceptance of Knowledge Management Systems

2008 ◽  
pp. 351-373
Author(s):  
Jun Xu ◽  
Mohammed Quaddus
Keyword(s):  
Knowledge Management ◽  
Technology Acceptance ◽  
Reasoned Action ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Proposed Model ◽  
Continued Use ◽  
Acceptance Model ◽  
Use Of Knowledge ◽  
Practical Implications

This article develops a model of adoption and continued use of knowledge management systems (KMSs), which is primarily built on Rogers’ (1995) innovation stages model along with two very important social psychology theories—Ajzen and Fishbein’s (1980) theory of reasoned action (TRA) and Davis’s (1986) technology acceptance model (TAM). It presents various factors and variables in detail. Hypotheses are developed which can be tested via empirical study. The proposed model has both theoretical and practical implications. It can be adapted for application in various organizations in national and international arena.

An Agent System to Manage Knowledge in CoPs

2010 ◽  
pp. 230-248
Author(s):  
Juan Pablo Soto ◽  
Aurora Vizcaíno ◽  
Javier Portillo-Rodríguez ◽  
Mario G. Piattini
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Trust Model ◽  
Knowledge Bases ◽  
Management Systems ◽  
Artificial Agents ◽  
Knowledge Management Systems ◽  
Agent Architecture ◽  
Geographically Distributed ◽  
Multi Agent

This paper proposes a multi-agent architecture and a trust model with which to foster the reuse of information in organizations which use knowledge bases or knowledge management systems. The architecture and the model have been designed with the goal of giving support to communities of practices which are a means of sharing knowledge. However, members of these communities are currently often geographically distributed, and less trust therefore exists among members than in traditional co-localizated communities of practice. This situation has led us to propose our trust model, which can be used to calculate what piece of knowledge is more trustworthy. The architecture’s artificial agents will use this model to recommend the most appropriate knowledge to the community’s members.

An Agent System to Manage Knowledge in CoPs

2011 ◽  
pp. 80-98
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Trust Model ◽  
Knowledge Bases ◽  
Management Systems ◽  
Artificial Agents ◽  
Knowledge Management Systems ◽  
Agent Architecture ◽  
Geographically Distributed ◽  
Multi Agent

This paper proposes a multi-agent architecture and a trust model with which to foster the reuse of information in organizations which use knowledge bases or knowledge management systems. The architecture and the model have been designed with the goal of giving support to communities of practices which are a means of sharing knowledge. However, members of these communities are currently often geographically distributed, and less trust therefore exists among members than in traditional co-localizated communities of practice. This situation has led us to propose our trust model, which can be used to calculate what piece of knowledge is more trustworthy. The architecture’s artificial agents will use this model to recommend the most appropriate knowledge to the community’s members.

Exploring the Factors Influencing End Users' Acceptance of Knowledge Management Systems

2011 ◽  
pp. 226-248 ◽  
Author(s):  
Jun Xu ◽  
Mohammed Quaddus
Keyword(s):  
Knowledge Management ◽  
Technology Acceptance ◽  
Reasoned Action ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Proposed Model ◽  
Continued Use ◽  
Acceptance Model ◽  
Use Of Knowledge ◽  
Practical Implications

This chapter develops a model of adoption and continued use of knowledge management systems (KMSs), which is primarily built on Rogers’ (1995) innovation stages model along with two very important social psychology theories—Ajzen and Fishbein’s (1980) theory of reasoned action (TRA) and Davis’s (1986) technology acceptance model (TAM). It presents various factors and variables in detail. Hypotheses are developed which can be tested via empirical study. The proposed model has both theoretical and practical implications. It can be adapted for application in various organizations in national and international arena.

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