Sustainable Communities for Knowledge Management Systems in the New Technological Era

2011 ◽  
pp. 157-177
Author(s):  
Elham Mousavidin ◽  
Lakshmi Goel
Keyword(s):  
Knowledge Management ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Sustainable Communities

A Proposed Framework for Designing Sustainable Communities for Knowledge Management Systems

2013 ◽  
pp. 226-245
Author(s):  
Lakshmi Goel ◽  
Elham Mousavidin
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Sustainable Communities ◽  
British Petroleum ◽  
Almost All ◽  
Oil Company ◽  
Practical Implications ◽  
Network Component

Despite considerable academic and practitioner interest in knowledge management, success of knowledge management systems is elusive. This chapter provides a framework which suggests that KM success can be achieved by designing sustainable communities of practice. Communities of practice have proven to have significant economic and practical implications on organizational practices. A growing body of literature in KM recognizes the importance of communities that foster collaborative learning in organizations and almost all KMS have a ‘network’ component that facilitates connecting people in communities of practice. Evidence has shown that communities have been a key element in KMS of many companies including Xerox PARC, British Petroleum Co., Shell Oil Company, Halliburton, IBM, Proctor and Gamble, and Hewlett Packard.

A Proposed Framework for Designing Sustainable Communities for Knowledge Management Systems

2010 ◽  
pp. 210-229
Author(s):  
Lakshmi Goel ◽  
Elham Mousavidin
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Sustainable Communities ◽  
British Petroleum ◽  
Almost All ◽  
Oil Company ◽  
Practical Implications ◽  
Network Component

Despite considerable academic and practitioner interest in knowledge management, success of knowledge management systems is elusive. This chapter provides a framework which suggests that KM success can be achieved by designing sustainable communities of practice. Communities of practice have proven to have significant economic and practical implications on organizational practices. A growing body of literature in KM recognizes the importance of communities that foster collaborative learning in organizations and almost all KMS have a ‘network’ component that facilitates connecting people in communities of practice. Evidence has shown that communities have been a key element in KMS of many companies including Xerox PARC, British Petroleum Co., Shell Oil Company, Halliburton, IBM, Proctor and Gamble, and Hewlett Packard.

Sustainable Communities for Knowledge Management Systems in the New Technological Era

2010 ◽  
pp. 341-360
Author(s):  
Elham Mousavidin ◽  
Lakshmi Goel
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Virtual Worlds ◽  
Social Networking Sites ◽  
Social Systems ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Sustainable Communities ◽  
Community Needs ◽  
Almost All

The topic of knowledge management has received considerable attention in research as well as practice. However, the success of knowledge management systems remains elusive. This chapter provides a framework, which suggests that knowledge management success can be achieved by designing sustainable communities of practice. Communities of practice have proven to have significant economic and practical implications for organizations. A growing body of literature in knowledge management recognizes the importance of communities that foster collaborative learning in organizations and almost all knowledge management systems have a ‘network’ component that facilitates connecting people in communities of practice. Technological advancements in social systems such as weblogs, wikis, social networking sites, and virtual worlds enable new ways in which such communities can be supported. This study takes into account affordances of these technologies in facilitating knowledge management. This study draws on literature in knowledge management and communities of practice to arrive at properties of a community that make it sustainable. These properties can then be viewed as a blueprint of what a community needs to have to achieve its function of fostering collaboration and hence, generating knowledge. In sum, this research is intended to help practitioners arrive at how best to design communities in knowledge management systems.

Social Influence and Knowledge Management Systems Use: Evidence from Panel Data

MIS Quarterly ◽  
2013 ◽  
Vol 37 (1) ◽  
pp. 299-313 ◽  
Author(s):  
Yinglei Wang ◽  
◽  
Darren B. Meister ◽  
Peter H. Gray ◽  
◽  
...  
Keyword(s):  
Knowledge Management ◽  
Panel Data ◽  
Social Influence ◽  
Management Systems ◽  
Knowledge Management Systems

Utilizing a systematic literature review to develop an integrated framework for information and knowledge management systems

2017 ◽  
Vol 47 (2) ◽  
pp. 250-264 ◽  
Author(s):  
Chulatep Senivongse ◽  
Alex Bennet ◽  
Stefania Mariano
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Value Added ◽  
Specific Area ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Content Type ◽  
Integrated Framework ◽  
Information And Knowledge Management

Purpose The purpose of this paper is to demonstrate the value of using a systematic literature review to develop an integrated framework for information and knowledge management systems. Design/methodology/approach First, the systematic literature review method is introduced, differentiating it from traditional literature reviews in terms of value-added and limitations. Second, this methodology is used in a research application focused on absorptive capacity internal capabilities with regard to the processes of acquisition, assimilation, transformation and exploitation. Third, an integrated framework for information and knowledge management systems is developed from this application. Findings The systematic literature review approach provides a rigor that can assist in reducing researcher bias while simultaneously enabling the definition of a precise scope of review, with a clear explanation of selection criteria with the objective to find and review all the studies that are relevant to the search definitions. As a research method, it effectively supports a qualitative, quantitative or mixed methodology. Research limitations/implications This methodology was applied to one specific area of research. Specific limitations include the availability of articles in subscribed databases and the analytical capabilities of the tools used for text mining and analytics. Originality/value This paper demonstrates the usefulness of the systematic literature review methodology in developing an integrated framework for analysis.

Use of Knowledge Management Systems and the Impact on the Acquisition of Explicit Knowledge

2008 ◽  
Vol 22 (2) ◽  
pp. 77-101 ◽  
Author(s):  
Holli McCall ◽  
Vicky Arnold ◽  
Steve G. Sutton
Keyword(s):  
Knowledge Management ◽  
Problem Solving ◽  
Knowledge Acquisition ◽  
Reference Materials ◽  
Explicit Knowledge ◽  
Experimental Methodology ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Use Of Knowledge ◽  
The Impact

ABSTRACT: In an era where knowledge is increasingly seen as an organization's most valuable asset, many firms have implemented knowledge-management systems (KMS) in an effort to capture, store, and disseminate knowledge across the firm. Concerns have been raised, however, about the potential dependency of users on KMS and the related potential for decreases in knowledge acquisition and expertise development (Cole 1998; Alavi and Leidner 2001b; O'Leary 2002a). The purpose of this study, which is exploratory in nature, is to investigate whether using KMS embedded with explicit knowledge impacts novice decision makers' judgment performance and knowledge acquisition differently than using traditional reference materials (e.g., manuals, textbooks) to research and solve a problem. An experimental methodology is used to study the relative performance and explicit knowledge acquisition of 188 participants partitioned into two groups using either a KMS or traditional reference materials in problem solving. The study finds that KMS users outperform users of traditional reference materials when they have access to their respective systems/materials, but the users of traditional reference materials outperform KMS users when respective systems/materials are removed. While all users improve interpretive problem solving and encoding of definitions and rules, there are significant differences in knowledge acquisition between the two groups.

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