Improving M-Commerce Services Effectiveness with the Use of User-Centric Content Delivery

2010 ◽  
pp. 151-166
Author(s):  
Panagiotis Germanakos ◽  
Nikos Tsianos ◽  
Zacharias Lekkas ◽  
Constantinos Mourlas ◽  
George Samaras
Keyword(s):  
Mobile Phones ◽  
Content Delivery ◽  
User Characteristics ◽  
Mobile Web ◽  
Wireless Applications ◽  
Front End ◽  
It Usage ◽  
User Centric ◽  
High Level ◽  
Services Effectiveness

Advances in wireless communications and information technology have made the Mobile Web a reality. The Mobile Web is the response to the need for anytime, anywhere access to information and services. Many wireless applications have already been deployed and are available to customers via their mobile phones and wirelessly-connected PDAs. However, as communications and other IT usage becomes an integral part of many people’s lives and the available products and services become more varied and capable, users expect to be able to personalize a service to meet their individual needs and preferences. The involved sectors have to meet these challenges by reengineering their front-end and back-end office. This article will examine the interaction requirements regarding a friendlier, personalized and more effective multi-channel services environment. It will present the mobility challenges and constraints implemented into the business sector, investigating the current m-commerce situation and the extended user characteristics presenting a high level user-centric m-commerce architecture.

Improving M-Commerce Services Effectiveness with the Use of User-Centric Content Delivery

2010 ◽  
pp. 735-750
Author(s):  
Panagiotis Germanakos ◽  
Nikos Tsianos ◽  
Zacharias Lekkas ◽  
Constantinos Mourlas ◽  
George Samaras
Keyword(s):  
Mobile Phones ◽  
Content Delivery ◽  
User Characteristics ◽  
Mobile Web ◽  
Wireless Applications ◽  
Front End ◽  
It Usage ◽  
User Centric ◽  
High Level ◽  
Services Effectiveness

Advances in wireless communications and information technology have made the Mobile Web a reality. The Mobile Web is the response to the need for anytime, anywhere access to information and services. Many wireless applications have already been deployed and are available to customers via their mobile phones and wirelessly-connected PDAs. However, as communications and other IT usage becomes an integral part of many people’s lives and the available products and services become more varied and capable, users expect to be able to personalize a service to meet their individual needs and preferences. The involved sectors have to meet these challenges by reengineering their front-end and back-end office. This article will examine the interaction requirements regarding a friendlier, personalized and more effective multi-channel services environment. It will present the mobility challenges and constraints implemented into the business sector, investigating the current m-commerce situation and the extended user characteristics presenting a high level user-centric m-commerce architecture.

Improving M-Commerce Services Effectiveness with the Use of User-Centric Content Delivery

2009 ◽  
pp. 484-500
Author(s):  
Panagiotis Germanakos ◽  
Nikos Tsianos ◽  
Zacharias Lekkas ◽  
Constantinos Mourlas
Keyword(s):  
Mobile Phones ◽  
Content Delivery ◽  
User Characteristics ◽  
Mobile Web ◽  
Wireless Applications ◽  
Front End ◽  
It Usage ◽  
User Centric ◽  
High Level ◽  
Services Effectiveness

Advances in wireless communications and information technology have made the Mobile Web a reality. The Mobile Web is the response to the need for anytime, anywhere access to information and services. Many wireless applications have already been deployed and are available to customers via their mobile phones and wirelesslyconnected PDAs. However, as communications and other IT usage becomes an integral part of many people’s lives and the available products and services become more varied and capable, users expect to be able to personalize a service to meet their individual needs and preferences. The involved sectors have to meet these challenges by reengineering their front-end and back-end office. This article will examine the interaction requirements regarding a friendlier, personalized and more effective multi-channel services environment. It will present the mobility challenges and constraints implemented into the business sector, investigating the current m-commerce situation and the extended user characteristics presenting a high level user-centric m-commerce architecture.

Improving M-Commerce Services Effectiveness with the Use of User-Centric Content Delivery

2008 ◽  
Vol 6 (1) ◽  
pp. 1-18 ◽  
Author(s):  
Panagiotis Germanakos ◽  
Nikos Tsianos ◽  
Zacharias Lekkas ◽  
Constantinos Mourlas ◽  
George Samaras
Keyword(s):  
Content Delivery ◽  
User Centric ◽  
Services Effectiveness

Countering Threats

2014 ◽  
Vol 4 (2) ◽  
pp. 35-45
Author(s):  
Margarita Jaitner
Keyword(s):  
Social Media ◽  
Law Enforcement ◽  
Ad Hoc ◽  
Physical Violence ◽  
Deep Understanding ◽  
Current Status ◽  
Mobile Web ◽  
Use Of Social Media ◽  
Legal Frameworks ◽  
High Level

The increased adoption of social media has presented security and law enforcement authorities with significant new challenges. For example, the Swedish Security Service (SÄPO) asserts that a large proportion of radicalization takes place in open fora online. Still, approaches to contain social media-driven challenges to security, particularly in democratic societies, remain little explored. Nonetheless, this type of knowledge may become relevant in European countries in the near future: Amongst other factors, the challenging economic situation has resulted in increased public discontent leading to emergence or manifestation of groups that seek to challenge the existing policies by almost any means. Use of social media multiplies the number of vectors that need law enforcement attention. First, a high level of social media adaption allows groups to reach and attract a wider audience. Unlike previously, many groups today consist of a large but very loosely connected network. This lack of cohesion can present a challenge for authorities, to identify emerging key actors and assess threat levels. Second, a high level of mobile web penetration has allowed groups to ad-hoc organize, amend plans and redirect physical activities. Third, the tool social media is as not exclusive to potential perpetrators of unlawful action, but is as well available to law enforcement authorities. Yet, efficient utilization of social media requires a deep understanding of its nature and a well-crafted, comprehensive approach. Acknowledging the broad functionality of social media, as well as its current status in the society, this article describes a model process for security authorities and law enforcement work with social media in general and security services work in particular. The process is cyclic and largely modular. It provides a set of goals and tasks for each stage of a potential event, rather than fixed activities. This allows authorities to adapt the process to individual legal frameworks and organization setups. The approach behind the process is holistic where social media is regarded as both source and destination of information. Ultimately, the process aims at efficiently and effectively mitigating the risk of virtual and physical violence.

scholarly journals A User-Centric Communication Model for Mobile Web

2012 ◽  
Vol 10 ◽  
pp. 680-687
Author(s):  
Houssein Wehbe ◽  
Ahmed Bouabdallah
Keyword(s):  
Communication Model ◽  
Mobile Web ◽  
User Centric

scholarly journals Design opportunity conception using the total technology space map

2018 ◽  
Vol 32 (4) ◽  
pp. 449-461 ◽  
Author(s):  
Jianxi Luo ◽  
Binyang Song ◽  
Lucienne Blessing ◽  
Kristin Wood
Keyword(s):  
Marketing Research ◽  
User Studies ◽  
Patent Data ◽  
Patent Retrieval ◽  
Fuzzy Front End ◽  
Domain Specific ◽  
Front End ◽  
Level Design ◽  
Interactive Map ◽  
High Level

AbstractTraditionally, design opportunities and directions are conceived based on expertise, intuition, or time-consuming user studies and marketing research at the fuzzy front end of the design process. Herein, we propose the use of the total technology space map (TSM) as a visual ideation aid for rapidly conceiving high-level design opportunities. The map is comprised of various technology domains positioned according to knowledge proximity, which is measured based on a large quantity of patent data. It provides a systematic picture of the total technology space to enable stimulated ideation beyond the designer's knowledge. Designers can browse the map and navigate various technologies to conceive new design opportunities that relate different technologies across the space. We demonstrate the process of using TSM as a rapid ideation aid and then analyze its applications in two experiments to show its effectiveness and limitations. Furthermore, we have developed a cloud-based system for computer-aided ideation, that is, InnoGPS, to integrate interactive map browsing for conceiving high-level design opportunities with domain-specific patent retrieval for stimulating concrete technical concepts, and to potentially embed machine-learning and artificial intelligence in the map-aided ideation process.

Annotation and Auto-Scrolling for Web Page Overview in Mobile Web Browsing

2012 ◽  
pp. 324-340
Author(s):  
Yuki Arase ◽  
Takahiro Hara ◽  
Toshiaki Uemukai ◽  
Shojiro Nishio
Keyword(s):  
Mobile Phones ◽  
Web Pages ◽  
Web Browsing ◽  
Web Page ◽  
Effective Technique ◽  
Mobile Web ◽  
User Experiment

Due to advances in mobile phones, mobile Web browsing has become increasingly popular. In this regard, small screens and poor input capabilities of mobile phones prevent users from comfortably browsing Web pages that are designed for desktop PCs. One of the serious problems of mobile Web browsing is that users often get lost in a Web page and can only view a small portion of a Web page at a time, not able to grasp the entire page’s structure to decide which direction their information of interest is located. To solve this problem, an effective technique is to present an overview of the page. Although prior studies adopted the conventional style of overview, that is, a scaled-down image of the page, this is not sufficient because users cannot see details of the contents. Therefore, in this paper, the authors present annotations on a Web page that provides a functionality which automatically scrolls the page. Results of a user experiment show that annotations are informative for users who want to find contents from a large Web page.

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