Understanding Drivers and Barriers Affecting Merchants' Adoption of Mobile Payments

2020 ◽  
pp. 48-70
Author(s):  
Francisco J. Liébana-Cabanillas ◽  
Luis-Alberto Casado-Aranda ◽  
Diego Gómez-Carmona ◽  
Elena Higueras-Castillo
Keyword(s):  
Literature Review ◽  
Quantitative Study ◽  
Payment System ◽  
Mobile Payment ◽  
Adoption Process ◽  
Payment Systems ◽  
System Cost ◽  
Qualitative And Quantitative ◽  
Mobile Payments ◽  
Qualitative And Quantitative Study

The aim of this chapter is to explore the determinants of mobile payment from the merchants' perspective through a bibliographical review and a qualitative and quantitative study to determine the factors that encourage or obstruct the use of mobile payment tools by merchants. This chapter presents a qualitative and quantitative study on the adoption of mobile payment from the merchants' perspective based on a previous literature review. The results reveal the main barriers in the adoption of the new mobile payment systems (users' lack of knowledge, trust in the payment system, cost of the payment system adoption, and lack of security) as well as the main advantages perceived by merchants (convenience and speed, security, and higher turnover). According to these results, several proposals are put forward for each participant in the adoption process to promote the use of mobile payments as well as some future lines of research.

scholarly journals Addressing the Trust Factor in Mobile Payments through Enhanced Security Controls

2019 ◽  
Vol 8 (3) ◽  
pp. 6769-6773
Keyword(s):  
Mobile Technology ◽  
Mobile Networks ◽  
Payment System ◽  
Mobile Payment ◽  
Payment Systems ◽  
Security Issues ◽  
Mobile Payments ◽  
Security Controls ◽  
Fast Development ◽  
High Uncertainty

Trust plays a key role in the acceptance of a new payment system and is at the heart of any method of payment. Companies have been using mobile payments for over a decade. Because of the high uncertainty and security issues accompanying mobile payment, developing trust of users is critical to enable their adoption and use. Customers will use mobile payments as long as they have trust in this relatively new mode of payment together with dependence on its services and applications. In this context, recent studies indicate that trust in mobile payment systems (MPS) is not uniform among users despite the fast development of mobile technology and the new modes of payment. The aim of this paper is to provide a number of suggestions to assist developing greater trust in the mobile networks and provide customers with a secure and befitting experience that will influence mobile payment adoption in turn

Analysis of a Mobile Payment Scenario

2021 ◽  
pp. 452-477
Author(s):  
Iviane Ramos de Luna ◽  
Francisco Montoro-Ríos ◽  
Myriam Martínez-Fiestas ◽  
Luis-Alberto Casado-Aranda
Keyword(s):  
Scientific Literature ◽  
Payment System ◽  
Mobile Payment ◽  
Payment Systems ◽  
Consumer Adoption ◽  
Mobile Payments ◽  
History Of

The objective of this chapter is to evaluate the scenario in which mobile payments are currently inserted to offer those interested in developing research in this area a broader understanding of the mobile payment ecosystem and its evolution. A study by Dahlberg, Guo, and Ondrus revealed that researchers are focusing on the same topics (especially consumer adoption and technological aspects) with a limited accumulation of foreground. Therefore, it is believed that the limited scientific literature regarding the history of mobile payment and its development in recent years surely makes it difficult to generate research on other perspectives. In this way, this chapter presents the general scenario of financial technologies, explaining how these changes completely changed the global economic scenario and gave rise to innovations in financial solutions for companies and consumers. The authors conclude the article by giving some recommendations for the diffusion of this payment system and for future investigations of mobile payment systems.

Analysis of a Mobile Payment Scenario

2020 ◽  
pp. 22-47 ◽  
Author(s):  
Iviane Ramos de Luna ◽  
Francisco Montoro-Ríos ◽  
Myriam Martínez-Fiestas ◽  
Luis-Alberto Casado-Aranda
Keyword(s):  
Scientific Literature ◽  
Payment System ◽  
Mobile Payment ◽  
Payment Systems ◽  
Consumer Adoption ◽  
Mobile Payments ◽  
History Of

The objective of this chapter is to evaluate the scenario in which mobile payments are currently inserted to offer those interested in developing research in this area a broader understanding of the mobile payment ecosystem and its evolution. A study by Dahlberg, Guo, and Ondrus revealed that researchers are focusing on the same topics (especially consumer adoption and technological aspects) with a limited accumulation of foreground. Therefore, it is believed that the limited scientific literature regarding the history of mobile payment and its development in recent years surely makes it difficult to generate research on other perspectives. In this way, this chapter presents the general scenario of financial technologies, explaining how these changes completely changed the global economic scenario and gave rise to innovations in financial solutions for companies and consumers. The authors conclude the article by giving some recommendations for the diffusion of this payment system and for future investigations of mobile payment systems.

The use of statistical methods in the analysis of mobile payment market in Poland

2020 ◽  
Vol 3 (2) ◽  
pp. 45-50
Author(s):  
Artur Borcuch
Keyword(s):  
Economic Growth ◽  
Economic Activity ◽  
Initial Phase ◽  
Positive Impact ◽  
Ease Of Use ◽  
Mobile Payment ◽  
Human History ◽  
Payment Systems ◽  
Mobile Payments ◽  
Payment Instruments

Payments are an inherent element of economic activity (León and Ortega 2018). However, the evolution of payment instruments and the way individuals and businesses make daily payments has undergone enormous change in human history, particularly due to main innovations in payment systems in last decades (Gandhi 2016). The last innovation in payment system concerns mobile payment. The development of mobile payments market can have a positive impact on economic growth (Leon and Rodriguez 2012). Although the Polish market of mobile payments is in the initial phase of development, it is one of the pioneering and leading in Europe and globally. The main purpose of this article is to analyze, which feature (convenience, speed, availability, ease of use, safety) of mobile payments could be the most important for users from Poland.

Qualitative and Quantitative Study of Verbal Behavior Style in Interviews with Patient's Companion in Family Medicine: Understanding and Measuring

2017 ◽  
Vol 1 (1) ◽  
Author(s):  
Turabian Jose Luis ◽  
Minier-Rodriguez Luis Enoc ◽  
Moreno-Ruiz Sandra ◽  
Rodriguez-Almonte Francis Eliant ◽  
Cucho-Jove Raul ◽  
...  
Keyword(s):  
Family Medicine ◽  
Verbal Behavior ◽  
Quantitative Study ◽  
Qualitative And Quantitative ◽  
Qualitative And Quantitative Study

A Qualitative and Quantitative Study of the Innervation of the Human Non Pregnant Uterus

2016 ◽  
Vol 18 (2) ◽  
pp. 140-148 ◽  
Author(s):  
Silvia Tommaso ◽  
Carlo Cavallotti ◽  
Antonio Malvasi ◽  
Daniele Vergara ◽  
Antonio Rizzello ◽  
...  
Keyword(s):  
Quantitative Study ◽  
Pregnant Uterus ◽  
Qualitative And Quantitative ◽  
Qualitative And Quantitative Study
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