Evaluating Collective and Creative Problem-Solving Approaches and Tools for Wicked Problems

Author(s):  
Ziska Fields

Societies and businesses are faced with problems that contain too many new, unknown, and unintended consequences and even more so as humans have to face and deal with more complexity created by the Fourth Industrial Revolution. These problems have become ‘wicked problems'. Creativity is needed to solve problems as it allows people to create new ideas by using their mental toolkit, creative characteristics and behaviours. It is possible to solve wicked problems using collective and creative problem-solving approaches and tools. This means that people need to work together to generate creative ideas to find novel and breakthrough solutions. To try and find a “silver bullet” to solve wicked problems, various problem-solving approaches and tools were evaluated and it became evident that a combination of approaches supported by various tools might lead to solving wicked problems collectively and creatively.

1989 ◽  
Vol 12 (5) ◽  
pp. 44-47 ◽  
Author(s):  
Roger L. Firestien ◽  
Donald J. Treffinger

The first article in this series provided an overview of the concepts and processes of CPS (Creative Problem Solving) with a detailed discussion of the logistics of a CPS session (resources, materials, setup, and facilitation techniques). Each of the six phases of CPS — Mess-Finding (MF), Data-Finding (DF), Problem-Finding (PF), Idea-Finding (IF), Solution-Finding (SF), and Acceptance-Finding (AF) — involves a divergent (creative thought) phase, which focuses on generating new ideas and possibilities, and a convergent (critical thought) phase, which selects, synthesizes, and refines ideas.


2011 ◽  
Author(s):  
Benjamin C. Storm ◽  
Genna Angello ◽  
Elizabeth Ligon Bjork

Author(s):  
Hüseyin YILMAZ

The aim of this study is the creative problem-solving capacity of the organization with leadership behaviors of human resources managers and employees to examine the relationship between career satisfaction and is tested empirically. Research within the scope of the required data structured questionnaire method, operating in the province of Aydin was obtained from 130 employees working in five star hotels. Democratic leadership style according to the factor analysis, easygoing, participants converter, and releasing autocratic leadership dimensions were determined. According to the analysis, the dependent variable with a significant level of research and positive leadership style has been determined that no relationships. Regression analysis revealed that the leadership of the relationship with the creative problem-solving capacity of democratic leadership in style when found to be stronger than other leadership styles, while the variable describing the career of the employee satisfaction level of the maximum it was concluded that the creative problem-solving capacity of the organization. Research in the context of human resources on the very important for organizations, leadership behavior, creative problem-solving capacity and career satisfaction studies analyzing the relationships between variables it seems to be quite limited. The discovery by analyzing the relationship between the aforementioned variables, can make significant contributions to knowledge in the literature and are expected to form the basis for future research.


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