Lessons Learned from Enterprise Resource Planning (ERP) Implementations in an Australian Company

2017 ◽  
Vol 13 (3) ◽  
pp. 23-35 ◽  
Author(s):  
Ritesh Chugh ◽  
Subhash C. Sharma ◽  
Andrés Cabrera
Keyword(s):  
Enterprise Resource Planning ◽  
Single Case ◽  
Resource Planning ◽  
Lessons Learned ◽  
Single Case Study ◽  
Erp System ◽  
Key Participants ◽  
Implementation Data ◽  
Australian Company

Successful Enterprise Resource Planning (ERP) implementations are a boon for organisations. However, there have been many instances of failed ERP implementations globally resulting in millions of wasted dollars. It is vital to learn from past ERP implementations so that such expensive mistakes are not recurrent. This qualitative exploratory case study aims to explore and document the lessons learned from ERP implementations in an Australian global natural resources company to mitigate such problems in the future. A single case study was conducted with the aim to understand experiences from different sites of the company that have already undergone proprietary ERP system implementation. Data was collected through interviews of key participants who were involved in the implementation. Analysis of the interviews has resulted in comprehensive lessons learned around the project focus areas. Finally, ten tips, divided in 4 categories i.e. People, Strategy, Technology and Management have been identified, to guide future ERP implementations and increase chances of success.

Theory versus Application

2013 ◽  
Vol 5 (4) ◽  
pp. 47-62 ◽  
Author(s):  
Francisco Chia Cua ◽  
Steve Reames
Keyword(s):  
Diffusion Of Innovation ◽  
Enterprise Resource Planning ◽  
Single Case ◽  
Innovation Process ◽  
Resource Planning ◽  
Lessons Learned ◽  
Erp System ◽  
System A ◽  
Case System ◽  
Theory Versus

This paper discusses the critical use and lessons learned from the single case model while implementing an Enterprise Resource Planning (ERP) system at a leading university. The researcher examined one university’s business ERP in the deployment of a new enterprise system, a complex phenomenon which took place over several stages and involved different players at each stage. The paper discusses the case system inclusive of the grounded case theory, diffusion of innovation theory, innovation-process theory and their application during the ERP system implementation.

From Silos to Sharing

2013 ◽  
pp. 901-913
Author(s):  
Dana L. Dalton
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Lessons Learned ◽  
Cultural Shift ◽  
Erp System ◽  
Campus Leaders ◽  
Decision Making Processes ◽  
Student Information ◽  
To Come

This case study describes the events from 2003 to the present surrounding the implementation of a relational student information Enterprise Resource Planning (ERP) system. The introduction and implementation of an ERP to a campus that previously engaged separate stand-alone administrative computer components is indeed a cultural and philosophical shift. Campus leaders must not discount the importance and to some degree, acceptance, of these shifts. Multiple factors have to come together to make the ERP a successful venture. We found that continuous communication and a sense of ownership aided the cultural shift. At the beginning of any institution-wide project, all the stakeholders should have a seat at the table and a role in the decision-making processes. As in any undertaking, best practices and the lessons learned served as both formative and summative types of evaluation in this experience. This case is not meant to serve as a “how to” guide, but a narrative of prominent issues that other institutions may find helpful if a conversion is in their future.

From Silos to Sharing

2011 ◽  
pp. 39-51
Author(s):  
Dana L. Dalton
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Lessons Learned ◽  
Cultural Shift ◽  
Erp System ◽  
Campus Leaders ◽  
Decision Making Processes ◽  
Student Information ◽  
To Come

This case study describes the events from 2003 to the present surrounding the implementation of a relational student information Enterprise Resource Planning (ERP) system. The introduction and implementation of an ERP to a campus that previously engaged separate stand-alone administrative computer components is indeed a cultural and philosophical shift. Campus leaders must not discount the importance and to some degree, acceptance, of these shifts. Multiple factors have to come together to make the ERP a successful venture. We found that continuous communication and a sense of ownership aided the cultural shift. At the beginning of any institution-wide project, all the stakeholders should have a seat at the table and a role in the decision-making processes. As in any undertaking, best practices and the lessons learned served as both formative and summative types of evaluation in this experience. This case is not meant to serve as a “how to” guide, but a narrative of prominent issues that other institutions may find helpful if a conversion is in their future.

scholarly journals Blockchain, Enterprise Resource Planning (ERP) and Accounting Information Systems (AIS): Research on e-Procurement and System Integration

2021 ◽  
Vol 11 (15) ◽  
pp. 6792
Author(s):  
Alessio Faccia ◽  
Pythagoras Petratos
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
System Integration ◽  
Case Study Research ◽  
Accounting Information ◽  
Resource Planning ◽  
Security And Privacy ◽  
Accounting Information Systems ◽  
Erp System

Accounting information systems (AISs), the core module of any enterprise resource planning (ERP) system, are usually designed as centralised systems. Nowadays, the continuous development and applications of blockchain, or more broadly—distributed ledger technology (DLT), can change the architecture, overcome and improve some limitations of centralised systems, most notably security and privacy. An increasing number of authors are suggesting the application of blockchain technologies in management, accounting and ERPs. This paper aims to examine the emerging literature on this field, and an immediate result is that blockchain applications can have significant benefits. The paper’s innovative contribution and considerable objective are to examine if blockchain can be successfully integrated with AIS and ERPs. We find that blockchain can facilitate integration at multiple levels and better serve various purposes as auditing compliance. To demonstrate that, we analyse e-procurement systems and operations using case study research methodology. The findings suggest that DLT, decentralised finance (DeFI), and financial technology (FinTech) applications can facilitate integrating AISs and ERP systems and yield significant benefits for efficiency, productivity and security.

A Hybrid MCDM Approach for Solving the ERP System Selection Problem with Application to Steel Industry

2012 ◽  
Vol 8 (3) ◽  
pp. 54-73 ◽  
Author(s):  
Ahmad Jafarnejad ◽  
Manoucher Ansari ◽  
Hossein Rahmany Youshanlouei ◽  
Mohammad Mood
Keyword(s):  
Enterprise Resource Planning ◽  
Fuzzy Ahp ◽  
Multiple Criteria Decision Making ◽  
Resource Planning ◽  
Erp System ◽  
Or Organization ◽  
Entropy Technique ◽  
System Selection ◽  
Selection Of

Selecting a proper system of Enterprise Resource Planning (ERP) is a major challenge for enterprise managers. Heavy expenses of incorrect decisions in selection of ERP systems have made academics and managers consider this phase as highly important. Several research studies proposed different approaches to selecting the ERP and many case studies of organizational experiences have been published. However, there has been less regard for simultaneous use of the findings of academic studies and judgments of industrial experts or organization mangers for making the most appropriate choice. This study proposes a combined multiple-criteria decision-making (MCDM) approach through which both previous studies and judgments of industrial experts or organization managers would be integrated in order to select the proper ERP system. Having studied the literature comprehensively and conducted interviews with experts and managers, this approach will determine the most important criteria in ERP selection using Shannon entropy technique. Then, based on the judgments obtained from experts and using DEMATEL technique, these criteria will be classified into the two groups of “Cause” and “Effect” and the most appropriate choice will be selected using Fuzzy AHP technique. Finally, a case study is conducted to demonstrate and prove the applicability of the proposed approach.

scholarly journals COMPARATIVE STUDY OF ERP IMPLEMENTATION METHODOLOGY CASE STUDY: ACCELERATED SAP VS DANTES & HASIBUAN METHODOLOGY

2013 ◽  
Vol 8 (1) ◽  
pp. 8
Author(s):  
Muhammad Hafizhuddin Hilman ◽  
Farisya Setiadi ◽  
Ika Sarika ◽  
Jarot Budiasto ◽  
Rakhmat Alfian
Keyword(s):  
Enterprise Resource Planning ◽  
System Development ◽  
Resource Planning ◽  
Application Development ◽  
Erp Implementation ◽  
Erp System ◽  
Whole Process ◽  
Implementation Methodology ◽  
Development Paradigm

Enterprise Resource Planning (ERP) system is a concept of enterprise system that describe the integration of the whole process in the organization. Study in this field mostly about external development paradigm on information system development. So, issue in ERP is all about how to adopt it in the organization, not about the application development. This paper reviews two methodology on ERP system implementation, one is vendor perspective methodology and new generic perspective methodology. Comparation of both methodology is done in this study by using Roger Sessions’ metric. Result is the vendor perspective slightly superior than the new generic perspective methodology.

Insuring a Successful ERP Implementation

2011 ◽  
pp. 110-125
Author(s):  
Kimberly Furumo
Keyword(s):  
Enterprise Resource Planning ◽  
Resource Planning ◽  
Erp Implementation ◽  
Erp System ◽  
Roles And Responsibilities ◽  
Case Study Analysis ◽  
Governmental Agencies ◽  
Governmental Organizations ◽  
It Implementation

This chapter provides a case study of a failed enterprise resource planning (ERP) implementation at a public university. Public universities, like other governmental agencies, may have more dif?culty implementing information technology (IT) because of limited resources, increased organizational bureaucracy, and extensive statutory reporting requirements. This chapter begins by identifying what an ERP system is, the dif?culties of implementing ERP systems, and the added dif?culties related to implementing technology in governmental organizations. In this case study analysis, upper managers, IT staff, and functional department end users were asked to identify why the project failed. Several lessons were learned including the importance of allocating adequate ?nancial resources to IT projects and managing the change process. As organizations move from the centralized legacy system environment which was prevalent in the last half of the 20th century, to the new distributed ERP environment, roles and responsibilities are changing. Readers are provided with practical suggestions that will help improve IT implementation success in governmental agencies.

A Post-Implementation Case Study and Review of Enterprise Resource Planning (ERP) Implementations

2010 ◽  
pp. 1-20 ◽  
Author(s):  
Joseph R. Muscatello ◽  
Diane H. Parente
Keyword(s):  
Enterprise Resource Planning ◽  
Research Effort ◽  
Resource Planning ◽  
Research Review ◽  
Erp Systems ◽  
Case Study Methodology ◽  
Erp System ◽  
Qualitative Research Design ◽  
Study Methodology

Enterprise resource planning (ERP) systems, if implemented correctly, have shown that a firm can gain strategic and tactical advantages over their competition who do not implement such systems. However, with failure rates estimated to be as high as 50% of all ERP implementations, companies can be negatively impacted by a poorly performing ERP system. The research on ERP has focused on events leading to the selection, evaluation, and implementation of the ERP system. The intent of this updated research effort is to capture new theories that can help practitioners successfully manage ERP systems by performing a post-ERP implementation examination of eight corporations and a pertinent research review. This chapter is based on a qualitative research design involving case-study methodology. The propositions derived from the case study form a broad set of considerations that influence the success of an ERP system.

The Myth of Integration

2011 ◽  
pp. 17-42
Author(s):  
Rosio Alvarez
Keyword(s):  
Enterprise Resource Planning ◽  
Nonprofit Organization ◽  
Implementation Process ◽  
Resource Planning ◽  
Organizational Values ◽  
Integrated System ◽  
Erp System ◽  
Time Served ◽  
Organizational Reality

This research examines the implementation process of an enterprise resource planning (ERP) system and shows that implementation cannot be viewed solely in instrumental terms–that is, organizations do not simply select systems based on information requirements so that proper “fit” can be achieved. Instead, this research suggests that the activities of selecting and implementing a new ERP become the medium for (re-)constructing or (re-)constituting the organization’s values. Theorists have described such activities as a “mythmaking” process. A case study of an implementation at a large nonprofit organization is presented to demonstrate how myth-making served to construct an ERP system as an “integrated” system and at the same time served to elaborate existing organizational values. The myth functioned as a vehicle of consensual organizational reality, serving to align the acquisition of an ERP system with the organizational values, thereby garnering widespread support for a complex, expensive and relatively unknown technology.

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