Participatory Governance of Smart Cities: Insights from e-Participation of Putrajaya and Petaling Jaya, Malaysia

Participatory governance is widely viewed as an essential element of realizing planned smart cities. Nonetheless, the implementation of e-participation platforms, such as the websites and mobile applications of civic authorities, often offer ambiguous information on how public voices may influence e-decision-making. This study aims to examine the status of participatory governance from the angle of e-participation platforms and from the broader scope of linking e-platforms to a smart city blueprint. In order to achieve this aim, the study focuses on shedding light on the e-governance space given to smart city realization in a developing country context—i.e., Malaysia. The Putrajaya and Petaling Jaya smart cities of Malaysia were selected as the testbeds of the study, which used the multiple case study methodology and multiple data collection designs. The analyses were done through the qualitative observations and quantitative descriptive statistics. The results revealed that both of the investigated smart city cases remained limited in their provision of e-decision-making space. The inefficiency of implementing planned initiatives to link the city blueprints to e-platforms was also evidenced. The study evidenced that the political culture of e-decision-making is undersized in Malaysia, which hinders the achievement of e-democracy in the smart cities’ development. This study has contributed a case report on a developing country’s smart cities, covering the participatory issues from the angle of e-participation and e-platforms.

Health Committees as Vehicles for Democratic Governance in Health Systems: Lessons from Selected Health Unit Management Committees in Uganda

Introduction: For over forty years, community participation has been a central component of a well-functioning health system. Despite its important role there are many difficulties in defining and understanding community participation as part of governance. Through a case study of selected health unit management committees in Uganda, this paper demonstrates that these committees can be structures for community participation and vehicles for democratic governance in health systems that advance health equity. Guided by the theoretical underpinnings of deliberative democracy the paper evaluates the performance of health unit management committees as a mechanism for citizen participation in health systems. Methods: This paper uses a qualitative, case-study methodology. Through an in-depth look at the health unit management committees of Kiboga and Kyankwanzi in Uganda, the study considered these as examples of structures for democratic community participation in health system. The study undertook literature review on the theories of deliberative democracy and human rights principles, and this provided the theoretical underpinnings of the study. Findings: Our findings underscore that community participation in health systems through health unit management committees ought to be grounded in the principles of deliberative democracy. The core of deliberative democracy is considered to be authentic deliberation and consensus decision-making, which can happen in both direct and representative democracies, giving rise to the notions of populist and elitist deliberative democracy, respectively. As such, a balance needs to be struck between the competitive notions of democracy and the public health requirements of inclusive and direct participation of communities in decision making processes on matters that affect their health. Conclusions: Community participation in the health sector in Uganda hinges on health unit management committees at the lower service provision points. These HUMCs are also perceived as vehicles to strengthen health governance through realizing the right to health of the communities. However, these have been established without attention to investing in capacity building needed to enable them to exercise community voice in the health system.

RESEARCH OF PECULIARITIES OF THE POWER SUPPLY SYSTEM OF THE SHOPPING CENTER

Structuring of the undergraduate program block related to the practical training traversed by students at electric power enterprises in the light of a new vision for the training of a modern engineer using the Moodle distance learning system and modern case study methodology is considered.

Network Strategy for Entrepreneurs

Networks are an emerging area within the literature related to how entrepreneurs transfer knowledge, seek partnerships, and ultimately interact with others. Some terms with which this area has been defined are Business Networks, Knowledge Networks & Collaboration Networks. It is a cross-cutting phenomenon in various areas of knowledge, such as open innovation and entrepreneurship. However, the relevance of the use of networks for entrepreneurs and the development of global start-ups leads us to the need to propose a conceptual framework for the planning and administration of these business networks. It is an analytical investigation with a case study methodology. They are cases of the cities of Sao Paulo (Brazil) and Santiago (Chile) mainly of consulting and software services. From the models usually used in entrepreneurship, those with integrated tools and methodologies for the development of business networks by founders or administrators of start-ups.

Higher Teacher Education: Raising Awareness toward Constructing Teaching Philosophy Statements

This article focuses on exploring whether teacher educators and teacher students at higher teacher education programs have constructed their teaching philosophy statements, how they implement such philosophy statements, and how they develop and evaluate the contents of the teaching materials related to the courses they are instructing. By following the qualitative case study methodology, the author employed semi-structured interviews with twenty teacher educators and fifteen teacher students from one state higher education institution in Yemen. With the employment of thematic network analysis techniques, the findings report on the lack of awareness concerning the teaching philosophy statements construction, the random process of designing and evaluating teaching materials, and the lack of teaching aids for realizing the teaching philosophies of those with developed teaching statements. For practical implementation, university leaders and administrators are recommended to establish a program that focuses on the professional development of the teaching faculty with a focus on highlighting and providing useful knowledge on the ‘teaching philosophy statements’ construction and ‘materials design and evaluation’ processes. Keywords: teaching philosophy, teacher education, higher education, curriculum design, Yemen

The Australian Catholic University and DePaul University (Chicago) service-learning partnership

In this paper, we report on the service-learning partnership between Australian Catholic University and DePaul University (Chicago) and how this partnership has enriched the scholarship of service-learning for both institutions. Using a case study methodology, we explore how two large Catholic Higher Education Institutions (CHEIs) with similar, yet distinct missions have partnered to learn about each other’s approaches and contexts. Since 2018, the SteansCenter for Community-Based Service-learning and Community Service Studies (DePaul) and ACU Engagement, the central agency responsible for supporting the extensive service-learning program at ACU, have met to discuss their programs and explore opportunities for collaboration. These discussions have led to new understandings and translations in the pedagogical terminology across Australian and US contexts and the identification of how mission coherence can inform partnerships between CHEIs. The partnership has also led to ongoing collaborations that have furthered the service-learning mission and institutionalisation of both universities. The paper concludes by reflecting upon the value of partnerships between CHEIs across national boundaries and the value of mutually exploring mission, principles, and practice as the field seeks further institutionalisation of service-learning. That is, service-learning for the mutual benefit and transformation of the community and university.

Using Action Research to Transform a Traditional Reading Practicum

This chapter describes how faculty from the University of Central Florida collaboratively worked to transform an undergraduate reading practicum course utilizing action research and case study methodology. Seeking to develop preservice educators as teacher researchers, the reading faculty responded by developing and implementing the Action Research Case Study Project. This semester-long project required faculty to redesign the course to reflect this emphasis. This chapter includes the modifications made to the course content, the creation of rubrics for evaluating the project, and feedback mechanisms employed to facilitate student success. The project has been implemented for two semesters; various data sources are shared to document the effectiveness of the project including faculty input, survey data, student work examples, and student reflections.

Introduction to Computational Thinking With MI-GO

The present study is part of a research about computational thinking and tangible robotics. A robot in development in Portugal, MI-GO robot, is part of the basis of this research. The objective is to determine the attitude of young students concerning tangible robots and to observe in what measure they contribute to the development of their STEM skills. On the other hand, it also aims to know what are the opinions of educators, teachers, and researchers concerning MI-GO's characteristics and what is their value, adequacy and suitability for the educational grades of young learners (from 5 to 10). The study consists on a qualitative approach based in a case study methodology, using the techniques of questionnaire and observation. At first the data reveal a clear adhesion to the robot and tangible programming by learners, and the researchers that analyzed the device consider it was a very adequate one and presented several suggestions to improve it.

The Types of Case Studies in Research and Career-Based Endeavors

This chapter focuses on the overarching components of the case study methodology in the context of research and career-based teaching and organizational learning settings. More specifically, this chapter, presented in several distinct sections, provides a description of the various types of case studies that can be selected for research purposes as well as for use as a teaching tool for career professionals, higher education faculty, and others interested in employing this type methodology. This chapter is intended to serve as a foundation to the subsequent text in this book pertaining to the detailed descriptions and elements of the case study serving as either a research design or a function of the teaching and learning process in academic and career-based settings. Providing a rich initial presentation of the types and qualities of the case study research design, this chapter will launch additional structure for the later chapters to offer a deeper understanding for the reader.

Digital Transformation in Marketing through a Customer Knowledge Management Approach for Startups and SMEs: An EdTech Startup Case Study

Technologies are transforming marketing organizations; and exploiting the full potential of this transformation is one of the key challenges for startups and Small and Medium Enterprises (SMEs) requiring a holistic management approach towards Knowledge Management (KM) in the digital context. This paper addresses a central question from a resource-based perspective: how startups and SMEs with inadequate capabilities and limited resources drive digital transformation in marketing? Customer Knowledge Management (CKM) which integrates approaches from Knowledge Management and Customer Relationship Management (CRM) can play an important role towards this goal. This paper examines the evolving role of data sciences in relation to marketing for effective Customer Knowledge Management in startups and SMEs. Adopting a case study methodology in EdTech startup based in Egypt, this paper suggests technological tools that help startups and SMEs with limited resources and capabilities take advantage of data sciences in relation to marketing and extract valuable customer knowledge to improve CRM effectiveness. The case study also sheds some light on the relevant organizational factors that could help such organizations align the CRM business processes with IT infrastructure. This research provides some guidance, from an organizational perspective, to startups and SMEs in their digital transformation in marketing.