Holistic Approach for Balanced Scorecard as Managerial Decision Making Tool

2016 ◽  
Vol 5 (1) ◽  
pp. 31-42 ◽  
Author(s):  
Neeta Baporikar
Keyword(s):  
Decision Making ◽  
Balanced Scorecard ◽  
Holistic Approach ◽  
Dynamic Decision Making ◽  
Theory Approach ◽  
Methodological Issues ◽  
Managerial Decision ◽  
The Balanced Scorecard ◽  
Grounded Theory Approach ◽  
Decision Making Tool

Recent times have seen the supply side of management knowledge be it consultants, management gurus, business schools and popular press invent and diffuse countless managerial tools at a rapid-fire rate. One such tool is the Balanced Scorecard (BSC) that has been glorified and hyped as a great innovation of nineties. Through exhaustive literature and grounded theory approach, this paper examines some theoretical and methodological issues of BSC to develop a holistic perspective when adopting BSC as a managerial tool. The main purpose hereto is not to question BSC but rather to create a more holistic and down to earth picture of the tool in the minds of actual and potential users especially when adopting it as managerial tool in dynamic decision making. In the process some of the debatable aspects of BSC, contrary to the mainstream BSC literature which enthusiastically consecrates the tool stand visible.

Dynamic Decision Making Using the Balanced Scorecard Framework

2015 ◽  
Vol 91 (5) ◽  
pp. 1441-1465 ◽  
Author(s):  
Kerry A. Humphreys ◽  
Michael Shayne Gary ◽  
Ken T. Trotman
Keyword(s):  
Decision Making ◽  
Balanced Scorecard ◽  
Data Availability ◽  
Dynamic Decision Making ◽  
Control Group ◽  
Strategic Objectives ◽  
The Balanced Scorecard ◽  
Impact Performance ◽  
Experiment Control

ABSTRACT This study examines the effects that two balanced scorecard framework (BSF) elements, causal linkages between strategic objectives (“causal linkages”) and time delay information (“delays”) in a strategy map, have on long-term profit performance in a dynamic decision-making environment. Using a computer-based simulation task, we conduct a 3 × (4) experiment (control group; causal linkages without delays; causal linkages with delays; four simulation rounds) and find that managers presented with causal linkages without delays generate greater long-term profit compared to a control group. For managers presented with causal linkages with delays, long-term profit generation is higher than the control group, but is not significantly different from the causal linkages without delays treatment. Those managers presented with causal linkages with delays, however, demonstrate learning across the four simulation rounds. In contrast, learning is found to plateau for the causal linkages without delays treatment and is not present for the control group. We also examine the cognitive mechanism through which these two BSF elements impact performance, by measuring the accuracy of two components of managers' mental models. Data Availability: Experimental materials are available upon request from the authors.

scholarly journals Technology Selection Assistance Tool for Positive Energy Districts

2021 ◽  
Vol 11 (1) ◽  
pp. 18
Author(s):  
Andrea Gabaldón Moreno ◽  
Beril Alpagut ◽  
Cecilia Sanz Montalvillo
Keyword(s):  
Decision Making ◽  
Renewable Energy ◽  
Selection Process ◽  
Holistic Approach ◽  
Technology Selection ◽  
Positive Energy ◽  
Innovative Technologies ◽  
Lack Of Information ◽  
Decision Making Tool ◽  
Assistance Tool

Positive energy districts (PEDs) consist of more than three interconnected buildings that annually produce more renewable energy than what is consumed within the district boundaries. To achieve the annual surplus of energy, implementation of renewable-driven and innovative technologies is needed. However, most cities struggle in deciding what technologies are more suitable for their environment due to the lack of information and experience in a holistic approach. A decision-making tool has been developed within MAKING-CITY, with the collaboration of ATELIER project, to assist in the PED technology selection process, empowering cities with information and recommendations, in line with their district context and city objectives.

An Empirical Study of the Balanced Scorecard Model

2017 ◽  
pp. 838-855
Author(s):  
Nabila Nisha
Keyword(s):  
Balanced Scorecard ◽  
Service Sector ◽  
Banking Sector ◽  
Holistic Approach ◽  
Financial Indicators ◽  
Traditional Use ◽  
The Balanced Scorecard ◽  
Bank Managers ◽  
Effective Use ◽  
Internal Business Process

Today, the effective use of the Balance Scorecard (BSC) model can bring in a holistic approach to performance measurement and break the traditional use of financial indicators alone to measure the performance of any service-sector organization. As such, the aim of this paper is to examine the underlying hypotheses of the BSC model and how they can be used for performance evaluation by focusing on the banking sector of Bangladesh. Results indicate a positive correlation among the BSC perspectives at a statistically significant level and in a sequential way for the selected banks. Findings of the study particularly highlights that banks which have experienced improvements in their selected financial indicators like ROA, ROE, etc had evidently increased their efforts towards the characteristics under the learning and growth, internal business process and customer perspectives. These findings thus clearly have a number of important implications for bank managers in the context of Bangladesh.

scholarly journals Where to Go From Here? Toward a Model of 2-Year College Students’ Postsecondary Pathway Selection

2019 ◽  
Vol 48 (2) ◽  
pp. 107-132 ◽  
Author(s):  
Kelly R. Wickersham
Keyword(s):  
College Students ◽  
Decision Making ◽  
Postsecondary Education ◽  
Student Mobility ◽  
Empirical Work ◽  
Decision Making Process ◽  
Theory Approach ◽  
Grounded Theory Approach ◽  
Postsecondary Pathways

Objective: Empirical work explaining student mobility, particularly postsecondary pathways among 2-year college students, remains limited. This study examines the underlying process that drives 2-year college students into one or more pathways as they navigate higher education. Method: Drawing upon survey, transcript, and interview data from one transfer-focused and two comprehensive community colleges in a Midwestern state, this study uses a grounded theory approach to develop a conceptual model to understand college students’ decision-making process when choosing among competing postsecondary pathways. Results: The resulting College Pathway (Re)Selection Model Among Beginning 2-Year College Students contained two categories—lifetime decision-making and short-term decision-making—that defined the purposes of students’ decisions as they navigate postsecondary education. Within the categories, 2-year college students described the role of payoff, fit, transferability, place, flexibility, and mobility in their decision-making process. Contributions: This study offers a new model that explains what shapes 2-year college students’ decisions and challenges notions of postsecondary pathways, student progress, success, and completion in the context of 2-year college students’ fluid lives and goals.

Drivers and differentiators: a grounded theory study of procurement in public and private organizations

2020 ◽  
Vol 20 (3) ◽  
pp. 265-285
Author(s):  
Dolores Kuchina-Musina ◽  
John Charles Morris ◽  
Joshua Steinfeld
Keyword(s):  
Decision Making ◽  
Grounded Theory ◽  
Decision Making Process ◽  
Theory Approach ◽  
Public And Private ◽  
Content Type ◽  
Private Organizations ◽  
Contracting Process ◽  
Federal Contracting ◽  
Grounded Theory Approach

Purpose The purpose of this study is to examine procurement professionals’ perceptions of public-private partnerships in contract arrangements and to explore decision-making that takes place in the contracting process. Design/methodology/approach A grounded theory approach is applied to Simon’s (1947) model of decision-making to better understand the perceptions of procurement professionals, especially because it pertains to public vs private sector contexts. The researchers collected data by conducting interviews and observing a compliance webinar of federal contracting employees. Findings The results show that in the decision-making process, Simon’s illustration of a means-end hierarchy is applicable for procurement decision-making because it is driven by activities that are evaluated using aims established by the organization. Practical implications The implications are that, in the procurement decision-making process, a means-end hierarchy is driven by the activities that are evaluated using aims established by the organization. Essentially, the activities are associated to a mean, a mean is associated to a sub-goal and the sub-goal supports the main aim of the organization. Social implications This study supports the notion that training, information and procedures are a way for organizations to control behaviors and promote consistent results from their subordinates. Originality/value This study contributes by examining the drivers of procurement decision-making. Despite previous literature that focuses on practitioner discretion or emphasizes on socio-economic factors, this study highlights the linkages between practitioner decision-making and organizational aims and objectives. As such, the paper serves to illustrate the vital connection between procurement activities and outputs.

Sign in / Sign up

Export Citation Format

Share Document