Qualitative Analysis of Semantically Enabled Knowledge Management Systems in Agile Software Engineering

2010 ◽  
Vol 6 (2) ◽  
pp. 66-85 ◽  
Author(s):  
Jörg Rech ◽  
Christian Bogner
Keyword(s):  
Knowledge Management ◽  
Software Engineering ◽  
Qualitative Analysis ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Engineering Project ◽  
Two Phase ◽  
Complex Processes ◽  
Agile Software Engineering ◽  
Agile Software

In many agile software engineering organizations there is not enough time to follow knowledge management processes, to retrieve knowledge in complex processes, or to systematically elicit knowledge. This chapter gives an overview about the human-centered design of semantically-enabled knowledge management systems based on Wikis used in agile software engineering environments. The methodology – developed in the RISE (Reuse in Software Engineering) project – enables and supports the design of human-centered knowledge sharing platforms, such as Wikis. Furthermore, the paper specifies requirements one should keep in mind when building human-centered systems to support knowledge management. A two-phase qualitative analysis showed that the knowledge management system acts as a flexible and customizable view on the information needed during working-time which strongly relieves software engineers from time-consuming retrieval activities. Furthermore, the observations gave some hints about how the software system supports the collection of vital working experiences and how it could be subsequently formed and refined.

Qualitative Analysis of Semantically Enabled Knowledge Management Systems in Agile Software Engineering

2012 ◽  
pp. 144-164
Author(s):  
Jörg Rech ◽  
Christian Bogner
Keyword(s):  
Knowledge Management ◽  
Software Engineering ◽  
Qualitative Analysis ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Two Phase ◽  
Complex Processes ◽  
Management Processes ◽  
Agile Software Engineering ◽  
Agile Software

In many agile software engineering organizations there is not enough time to follow knowledge management processes, to retrieve knowledge in complex processes, or to systematically elicit knowledge. This chapter gives an overview about the human-centered design of semantically-enabled knowledge management systems based on Wikis used in agile software engineering environments. The methodology – developed in the RISE (Reuse in Software Engineering) project – enables and supports the design of human-centered knowledge sharing platforms, such as Wikis. Furthermore, the paper specifies requirements one should keep in mind when building human-centered systems to support knowledge management. A two-phase qualitative analysis showed that the knowledge management system acts as a flexible and customizable view on the information needed during working-time which strongly relieves software engineers from time-consuming retrieval activities. Furthermore, the observations gave some hints about how the software system supports the collection of vital working experiences and how it could be subsequently formed and refined.

Knowledge Patterns and Knowledge Refactorings for Increasing the Quality of Knowledge

2011 ◽  
pp. 281-328 ◽  
Author(s):  
Jörg Rech ◽  
Raimund L. Feldmann ◽  
Eric Ras
Keyword(s):  
Knowledge Management ◽  
Software Engineering ◽  
Management Systems ◽  
Technical Knowledge ◽  
Knowledge Management Systems ◽  
Body Of Knowledge ◽  
Management Knowledge ◽  
Knowledge Industry ◽  
Industry Standards

Knowledge management is a relatively young discipline. It has accumulated a valuable body-of-knowledge on how to structure and represent knowledge, or how to design socio-technical knowledge management systems. A wide variety of approaches and systems exist that are often not interoperable, and hence, prevent an easy exchange of the gathered knowledge. Industry standards, which have been accepted and are in widespread use are missing, as well as general concepts to describe common, recurring patterns of how to describe, structure, interrelate, group, or manage knowledge elements. In this chapter, we introduce the concepts “knowledge pattern” and “knowledge anti-pattern” to describe best and worst practices in knowledge management, “knowledge refactoring” to improve or change knowledge antipatterns, and “quality of knowledge” to describe desirable characteristics of knowledge in knowledge management systems. The concepts are transferred from software engineering to the field of knowledge management based on our experience from several knowledge management projects.

Social Influence and Knowledge Management Systems Use: Evidence from Panel Data

MIS Quarterly ◽  
2013 ◽  
Vol 37 (1) ◽  
pp. 299-313 ◽  
Author(s):  
Yinglei Wang ◽  
◽  
Darren B. Meister ◽  
Peter H. Gray ◽  
◽  
...  
Keyword(s):  
Knowledge Management ◽  
Panel Data ◽  
Social Influence ◽  
Management Systems ◽  
Knowledge Management Systems

Utilizing a systematic literature review to develop an integrated framework for information and knowledge management systems

2017 ◽  
Vol 47 (2) ◽  
pp. 250-264 ◽  
Author(s):  
Chulatep Senivongse ◽  
Alex Bennet ◽  
Stefania Mariano
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Value Added ◽  
Specific Area ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Content Type ◽  
Integrated Framework ◽  
Information And Knowledge Management

Purpose The purpose of this paper is to demonstrate the value of using a systematic literature review to develop an integrated framework for information and knowledge management systems. Design/methodology/approach First, the systematic literature review method is introduced, differentiating it from traditional literature reviews in terms of value-added and limitations. Second, this methodology is used in a research application focused on absorptive capacity internal capabilities with regard to the processes of acquisition, assimilation, transformation and exploitation. Third, an integrated framework for information and knowledge management systems is developed from this application. Findings The systematic literature review approach provides a rigor that can assist in reducing researcher bias while simultaneously enabling the definition of a precise scope of review, with a clear explanation of selection criteria with the objective to find and review all the studies that are relevant to the search definitions. As a research method, it effectively supports a qualitative, quantitative or mixed methodology. Research limitations/implications This methodology was applied to one specific area of research. Specific limitations include the availability of articles in subscribed databases and the analytical capabilities of the tools used for text mining and analytics. Originality/value This paper demonstrates the usefulness of the systematic literature review methodology in developing an integrated framework for analysis.

Sign in / Sign up

Export Citation Format

Share Document