Volunteer management

Author(s):  
Randall Griffiths
Keyword(s):  
HortScience ◽  
1998 ◽  
Vol 33 (3) ◽  
pp. 503a-503
Author(s):  
Sheri T. Dorn ◽  
Paula Diane Relf

Virginia Cooperative Extension's (VCE) Master Gardener volunteer program is available in 72 unit offices. The unit programs are managed by MG coordinators who currently include 10 locally funded agents, eight locally funded technicians, and 28 volunteers. The VCE Master Gardener Coordinator Manual, a 12-unit resource book, was developed cooperatively with teams of MGs, coordinators, and agents to enhance coordinators' skills for managing the local VCE MG program. The manual includes chapters on VCE MG components such as risk management; job descriptions; recruitment and screening; and volunteer review, recognition, and retention. Additional resources within the manual include a synopsis of educational program planning, implementation, and evaluation, as well as a copy of the current VCE Master Gardener Program Policies and the volunteer section of the Virginia Master Gardener Handbook, which serves as program orientation for new or prospective trainees. The VCE Master Gardener Coordinator Manual is the basis of three local MG coordinator training sessions in 1998. Additional resources available to coordinators for enhancing the local MG program include a MG newsletter focused on the role of Master Gardeners as community leaders and educators; program policies and guidelines for the management of MG training and operation; VCE publication 426-699 Welcome to Virginia Master Gardenering! Guide to Educational Programming and Resource and Reference Guide; and the VCE Master Gardener Internet website at http://www.ext.vt.edu/vce/specialty/envirohort/mastergard/master.html.


Author(s):  
Christopher Garcia ◽  
Ghaith Rabadi ◽  
Femida Handy

Purpose Every year volunteers play a crucial role in disaster responses around the world. Volunteer management is known to be more complex than managing a paid workforce, and this is only made worse by the uncertainty of rapidly changing conditions of crisis scenarios. The purpose of this paper is to address the critical problem of assigning tasks to volunteers and other renewable and non-renewable resources simultaneously, particularly under high-load conditions. These conditions are described by a significant mismatch between available volunteer resources and demands or by frequent changes in requirements. Design/methodology/approach Through a combination of literature reviews and interviews with managers from several major volunteer organizations, six key characteristics of crisis volunteer resource allocation problems are identified. These characteristics are then used to develop a general mixed integer programming framework for modeling these problems. Rather than relying on probabilistic resource or demand characterizations, this framework addresses the constantly changing conditions inherent to this class of problems through a dynamic resource reallocation-based approach that minimizes the undesirable impacts of changes while meeting the desired and changing objectives. The viability of this approach for solving problems of realistic size and scale is demonstrated through a large set of computational experiments. Findings Using a common commercial solver, optimal solutions to the allocation and reallocation problems were consistently obtained in short timespans for a wide variety of problems that have realistic sizes and characteristics. Originality/value The proposed approach has not been previously addressed in the literature and represents a computationally tractable method to allocate volunteer, renewable and non-renewable resources to tasks in highly volatile crisis scenarios without requiring probabilistic resource or demand characterizations.


2012 ◽  
pp. R.1-R.19
Author(s):  
Marilyn K. Lesmeister ◽  
Pamela Rose ◽  
Erin Barnhart

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Liliana Ávila ◽  
Marlene Amorim

Purpose This paper aims to describe an exploratory study aiming to identify the mechanisms adopted by social enterprises for effective operations based on volunteer work. Design/methodology/approach An inductive multiple case study method was used addressing three social enterprises whose operations rely on a volunteer workforce. Findings Volunteer-based operations benefit from the establishment of a formal structure, involving different levels of volunteering complemented with other mechanisms, namely, educate and train, empower and connect. Special attention must be given to first-level volunteers, reinforcing the range of practices to motivate and engage them, as they serve as intermediaries between the paid employees and lower-level volunteers. Practical implications The study provides valuable insights for managers for the implementation of effective operations, building on volunteer work, aiming at the generation of social and economic value. Social implications Due to their innovative character, social enterprises are well-positioned to mobilize more and more qualified volunteers for a significant change in their communities. Adopting a more strategic and structured approach to volunteer management can enable these organizations to take advantage of it. Originality/value This study contributes to the literature on social enterprise by identifying a set of mechanisms adopted for effective volunteer-based operations. It also contributes to the literature on volunteer management by addressing an underexplored context.


2017 ◽  
pp. 193-216
Author(s):  
Tracey J Dickson ◽  
F. Anne Terwiel ◽  
Fiona Buick

Sign in / Sign up

Export Citation Format

Share Document