A critical incident technique approach to entrepreneurship research using phenomenological explicative data collection

2015 ◽  
pp. 251-268
Author(s):  
Richard T. Harrison
Keyword(s):  
Data Collection ◽  
Critical Incident ◽  
Critical Incident Technique ◽  
Entrepreneurship Research

The Critical Incident Technique: Method or Methodology?

2019 ◽  
Vol 29 (7) ◽  
pp. 1065-1079 ◽  
Author(s):  
Roderik F. Viergever
Keyword(s):  
Data Collection ◽  
Critical Incident ◽  
Quality Care ◽  
Critical Incident Technique ◽  
Satisfaction With Care ◽  
Care Provision ◽  
Services Research ◽  
Data Collection And Analysis ◽  
Or Methodology ◽  
Good Quality Care

The critical incident technique (CIT) is a qualitative research tool that is frequently used in health services research to explore what helps or hinders in providing good quality care or achieving satisfaction with care provision. However, confusion currently exists on the nature of the CIT: Is it a method for data collection and analysis or a methodology? In this article, I explain why this distinction is important and I argue that the CIT is a methodology (and not a method) for the following reasons: Key methodological dimensions are described for the CIT; it has a clear focus; studies that apply this technique make use of various methods for data collection and analysis; it describes, explains, evaluates, and justifies the use of a specific format for those methods; it implies philosophical and practical assumptions; and studies that use the CIT cannot easily make use of additional methodologies simultaneously.

Contemporaneous versus Retrospective User-Reported Critical Incidents in Usability Evaluation

2002 ◽  
Vol 46 (24) ◽  
pp. 1973-1977 ◽  
Author(s):  
Miranda G. Capra
Keyword(s):  
Data Collection ◽  
Critical Incident ◽  
Critical Incidents ◽  
Qualitative Data ◽  
Critical Incident Technique ◽  
End Users ◽  
Usability Evaluation ◽  
Task Execution ◽  
Retrospective Reporting ◽  
Qualitative Data Collection

The user-reported critical incident technique involves end-users directly in qualitative data collection during formative usability evaluations. An augmented retrospective variation was developed where participants reported incidents while watching a recording of their usability session, rather than reporting incidents contemporaneous to their occurrence during task execution. Retrospective reporting enables controlled comparisons of user-reported and expert-reported methods, since session recordings can be shown to multiple reviewers. It also allows for the collection of incidents without disrupting traditional usability measures, such as time to complete task. A within-subject study with 24 participants found retrospective reporting to be similarly effective to contemporaneous reporting. The study is described and guidelines are provided for the use of both the contemporaneous and augmented retrospective techniques.

The patient’s dignity from the nurse’s perspective

2010 ◽  
Vol 17 (3) ◽  
pp. 313-324 ◽  
Author(s):  
Katarina Bredenhof Heijkenskjöld ◽  
Mirjam Ekstedt ◽  
Lillemor Lindwall
Keyword(s):  
Data Collection ◽  
Critical Incident ◽  
Critical Incident Technique ◽  
Human Beings ◽  
Text Interpretation ◽  
Professional Nursing ◽  
Hermeneutic Approach ◽  
Swedish Medical ◽  
Medical Wards ◽  
The Right

The aim of this study was to understand how nurses experience patients’ dignity in Swedish medical wards. A hermeneutic approach and Flanagan’s critical incident technique were used for data collection. Twelve nurses took part in the study. The data were analysed using hermeneutic text interpretation. The findings show that the nurses who wanted to preserve patients’ dignity by seeing them as fellow beings protected the patients by stopping other nurses from performing unethical acts. They regard patients as fellow human beings, friends, and unique persons with their own history, and have the courage to see when patients’ dignity is violated, although this is something they do not wish to see because it makes them feel bad. Nurses do not have the right to deny patients their dignity or value as human beings. The new understanding arrived at by the hermeneutic interpretation is that care in professional nursing must be focused on taking responsibility for and protecting patients’ dignity.

An Introduction to Project End Theory in Project Management

2017 ◽  
Vol 8 (3) ◽  
pp. 69-81 ◽  
Author(s):  
Umar A. Altahtooh ◽  
Margaret W. Emsley
Keyword(s):  
Project Management ◽  
Mixed Method ◽  
Critical Incident ◽  
Critical Incident Technique ◽  
Time Error ◽  
Management Software ◽  
Project Duration ◽  
Project Outcomes ◽  
Execution Phase ◽  
Almost All

Almost all project management software has lack of displaying the outcomes of projects as a feature. This is because there is no recognized way of calculating the actual project duration compared to the authorized project duration. Data were collected through a mixed method using a Critical Incident Technique (CIT) and a survey. The study finds that time error can occur throughout the project execution phase. Findings suggest that challenged projects could be successful or failed projects using a model of IT Project Outcomes Testing (MITPOT). Thus, this model establishes a foundation of Project End Theory (PET).

scholarly journals Ties That Bind: Academic Advisors as Agents of Student Relationship Management

2016 ◽  
Vol 36 (1) ◽  
pp. 19-29 ◽  
Author(s):  
Jörg Vianden
Keyword(s):  
College Students ◽  
Academic Advising ◽  
Critical Incident ◽  
Relationship Management ◽  
Critical Incident Technique ◽  
College Retention ◽  
Management Theory ◽  
Academic Advisors ◽  
Relationship Management Theory ◽  
Student Relationship

To affect college retention, academic advisors should act as agents of student relationship management by strengthening the connection between students and their institutions. Satisfaction and dissatisfaction with academic advising as perceived by 29 college students at 3 midwestern comprehensive institutions are described. Discussion is framed in the context of student relationship management theory and the critical incident technique. Recommendations for academic advising practice are offered.

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