The Effect of Leader-Member Exchange on Burnout and Counterproductive Work Behavior

2021 ◽  
Vol 24 (1) ◽  
pp. 257-277
Author(s):  
GI-Bok Ahn ◽  
Young-Joong Kim
2021 ◽  
pp. 003329412198929
Author(s):  
Chad Newton ◽  
Richard Perlow

Although researchers have documented relations between abusive supervision and subordinate counterproductive work behavior (CWB), might CWB result from non-abusive treatment? We address the question by examining the relation between leader-member relations (LMX) and CWB as well as potential mediators and moderators of that relation. One hundred and eighty subordinates completed surveys assessing their LMX quality, entitlement, negative emotions, self-control, and CWB. Twenty-six supervisors also provided CWB data on 88 of those subordinates. We found that subordinates reporting lower quality relations with their supervisors were more likely to experience CWB than other subordinates and that anger mediated that relation. There was some support for the moderating effect of self-control on the negative emotion – CWB relation. Entitlement did not moderate the LMX – anger relation as hypothesized. One implication is that supervisors do not have to treat their subordinates poorly for the subordinates to react negatively and engage in behavior detrimental to their organization.


2020 ◽  
Vol 76 ◽  
pp. 01001
Author(s):  
Adrie Oktavio

Counterproductive work behavior (CWB) is a form of behavioral and unethical deviation that can threaten the existence of companies including the hotel industries that uphold the values of hospitality in their services. This study analyzes how CWB can be anticipated or minimized its appearance through the improvement of leader-member exchange (LMX) and psychological safety quality relationships as its mediation. The results of the study using the SmartPLS analysis tool on 124 hotel employees showed that LMX directly had a negative influence on CWB. On the other hand, LMX had a positive effect on psychological safety. However, psychological safety did not have an influence on CWB, so psychological safety is also unable to act as mediation in this research model.


2020 ◽  
Vol 55 (4) ◽  
Author(s):  
Yuni Siswanti ◽  
Heru Kurnianto Tjahjono ◽  
Arif Hartono ◽  
Wisnu Prajogo

This cross-level study (individual level) examines the influence of interpersonal justice climate and informational justice climate (unit level) on counterproductive work behavior (individual level). The study also examines the role of leader–member exchange (individual level) in mediating the influence of these climates on counterproductive work behavior. The study was carried out by distributing a questionnaire to non-civil-servant lecturers in three new state universities in Indonesia. Of the questionnaires distributed, 399 were returned completely filled out and were then processed using hierarchical linear modeling. Hierarchical linear modeling is the appropriate analysis tool for examining cross-level models in which there is variance at both the individual level and the group level, with individual-level outcomes. The hierarchical linear modeling method still considers variance both within and between units and the role of both individuals and units simultaneously. The instruments were tested using confirmatory factor analysis, and reliability tests were carried out by looking at the coefficient of Cronbach’s alpha. The results of the hypothesis test show that while interpersonal and informational justice climates do not have an influence on counterproductive work behavior (H1 and H2 not accepted), they do have a significant influence on leader–member exchange (H3 and H4 accepted), which itself has a positive influence on counterproductive work behavior (H5 accepted). The test results for H6 and H7 show leader–member exchange fully mediates the influence of interpersonal and informational justice climate on counterproductive work behavior. The results of this study encourage further discussion and open opportunities for cross-level research with different variables and objects.


2018 ◽  
Vol 14 (3) ◽  
pp. 217-227
Author(s):  
Nurdjanah Hamid

Penelitian ini bertujuan untuk mengetahui pengaruh langsung dan tidak langsung leader member exchange (LMX), organizational citizenship behavior (OCB) dan innovative work behavior (IWB) terhadap kinerja organisasi pada PT. Persero Angkasa Pura I Bandar Udara Internasional Sultan Hasanuddin Makassar. Penelitian ini menggunakan pendekatan kuantitatif dan analisis jalur dengan bantuan Amos ver. 21. Data diperoleh melalui penyebaran kuesioner dan wawancara langsung kepada responden dengan menggunakan metode pemilihan sampel probability sampling dengan jumlah sampel sebanyak 146 orang. Hasil Penelitian menunjukkan bahwa LMX berpengaruh positif dan signifikan terhadap IWB dan OCB berpengaruh positif dan signifikan terhadap IWB. LMX memiliki pengaruh terhadap Kinerja organisasi. OCB memiliki pengaruh positif dan signifikan terhadap kinerja organisasi. IWB memiliki pengaruh positif dan signifikan terhadap kinerja organisasi. LMX berpengaruh positif dan signifikan kinerja organisasi melalui IWB. OCB memiliki pengaruh positif dan signifikan terhadap kinerja organisasi melalui IWB.


2017 ◽  
Vol 12 (6) ◽  
pp. 189 ◽  
Author(s):  
Abdulrahman Alsughayir

This study investigated whether a relationship exists between leader–Member exchange (LMX) and innovative work behavior (IWB) of hotel sector employees in the territory of Riyadh. LMX’s overall effect on innovative employee work behavior can be seen in the values of R2 = 0.655 and adjusted R2 =0.423. Overall, the results explain 65 percent of the variation in innovative employee behavior, which represents a satisfactory and positive result for the study and supported the study’s hypotheses. One aim of the study was to improve our understanding of the effect that LMX has on IWB among the hospitality sector in Riyadh. LMX was found to be an important antecedent of IWB, and a high level of quality of LMX between employees and supervisors will inspire employees to be increasingly innovative while working.


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