The Influence of Organizational Commitment, Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) and Employees Performance

2020 ◽  
Vol 12 (01-Special Issue) ◽  
pp. 812-824
Author(s):  
Putu Puput Dirgahayu
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Life ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Quality Of Work

scholarly journals Increasing Organizational Citizenship Behavior Through Quality of Work Life and Organizational Commitment

2021 ◽  
Vol 6 (1) ◽  
pp. 45
Author(s):  
Endang Susilawati ◽  
Shofia Amin ◽  
Musnaini Musnaini
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Life ◽  
Partial Least Square ◽  
Least Square ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Quality Of Work

<p>This study aims to examine the effect of Quality of Work Life on Organizational Citizenship Behavior through Organizational Commitment as a mediating variable. The population in this study were all permanent employees of PT. Petro China International Jabung Ltd with a sample of 120 respondents. The data collection method uses questionnaire method which is measured using Likert scale and the hypotheses was tested by  using the PLS (Partial Least Square) program. The results showed that the quality of work life has positive and significant effect on Organizational Citizenship Behavior, the quality of work life is proven to have positive and significant effect on organizational commitment, organizational commitment has positive and significant effect on Organizational Citizenship Behavior, and organizational commitment partially mediates the relationship between the quality of work life and Organizational Citizenship Behavior. The implication of this research is that the increasing quality of work life will increase organizational commitment so that it can improve Organizational Citizenship Behavior. The company must continuously improve the quality of work life program to increase the employee performance with objective and systematic procedures.</p><p><strong><em> </em></strong></p>

Quality of Work Life and Employee Outcomes: A Survey of Employees in Hotel Business

2010 ◽  
Vol 171-172 ◽  
pp. 433-436 ◽  
Author(s):  
Yan Ma ◽  
Qin Hai Ma ◽  
Hao Yu ◽  
Jin Jin Hao
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Reliability And Validity ◽  
Work Life ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Employee Outcomes ◽  
Quality Of Work

In this paper, we discussed the relationship between Quality of Work Life and employee outcomes in China. We used organizational commitment and organizational citizenship behavior (OCB) to reflect employee outcomes. By employing several statistics techniques, such as factor analysis, reliability and validity analysis, the data of questionnaires has been analyzed. The results show that there is a significant positive relationship between QWL and all the indicators of employee outcomes (Organizational Commitment and OCB).

scholarly journals PENGARUH QUALITY OF WORK LIFE (QWL) DAN KEPERCAYAAN PADA PIMPINAN TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) MELALUI KOMITMEN ORGANISASIONAL (STUDI PADA BALAI LATIHAN KERJA PEMERINTAH SEPULAU LOMBOK)

2015 ◽  
Vol 4 (3) ◽  
Author(s):  
Diana Fitrijayanti
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Life ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Quality Of Work ◽  
Trust In Leaders ◽  
Relationship Study

This study aims to reveal the influence of Quality of work life and trust in leaderson the organizational commitment; and to examine the influence of trust in leaders andorganizational co0mmitment on organizational citizenship behavior. This study wasconducted at the goverment-owned training centres throughout Lombok island.This is an associative causal relationship study involving 86 employees of thecentres as respondents of the study. For data analysis, the researcher employed PathAnalysis Research Design of SPSS Amos program.Result of the study show that the Quality of work life positively and significantlyinfluenced the organizational commitment. Also trust in leaders influenced theorganizational commitment. Quality of work life positively and significantly influenced theorganizational citizenship behavior. However, the trust in leaders negatively andinsignificantly influenced the organizational citizenship behavior. Finaly, it was found thatorganizational commitment positively but not significantly influenced the organizationalcitizenship behavior of the employees of the goverment-owned training centres throughoutLombok island.Keywords: organizational citizenship behavior, Quality of work life, trust in leaders,organizational commitment.

scholarly journals Pengaruh Quality of Work Life (QWL) dan Organizational Commitment (OC) Terhadap Organizational Citizenship Behavior (OCB) pada Perawat Tetap

PSIMPHONI ◽  
2020 ◽  
Vol 1 (1) ◽  
pp. 1
Author(s):  
Nadia Tri Hastuti ◽  
Ugung Dwi Ario Wibowo
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Life ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Quality Of Work

Penelitian ini bertujuan untuk mengetahui apakah ada pengaruh quality of work life dan organizational commitment terhadap organizational citizenship behavior pada perawat tetap. Penelitian ini menggunakan metode kuantitatif dengan subjek penelitian sebanyak 50 perawat tetap. Metode pengumpulan data dengan menggunakan skala likert yang terdiri dari skala organizational citizenship behavior, skala quality of work life, dan skala organizational commitment. Skala organizational citizenship behavior memiliki reliabilitas 0,854, skala quality of work life memiliki reliabilitas 0,933 dan skala organizational commitment memiliki reliabilitas 0,901. Metode analisis menggunakan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa variabel quality of work life berpengaruh signifikan terhadap organizational citizenship behavior. Variabel organizational commitment berpengaruh signifikan terhadap organizational citizenship behavior. Sedangkan variabel quality of work life dan organizational commitment secara simultan berpengaruh signifikan terhadap organizational citizenship behavior.

scholarly journals PENGARUH KOMITMEN ORGANISASI, QUALITY OF WORK LIFE (QWL) TERHADAP ORGANIZATION CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA PEGAWAI PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BANGKALAN MADURA JAWA TIMUR

2018 ◽  
Vol 5 (01) ◽  
Author(s):  
Sumiati Sumiati ◽  
I Dewa Ketut Raka Ardiana ◽  
Auliya Ika Pratiwi
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Equation Model ◽  
Work Life ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Quality Of Work ◽  
City Population

The purpose of this research is to find the influence of commitment organization andquality of work life (qwl) of organizational citizenship behavior (ocb) and performanceemployees in city population civil Bangkalan Madura. The use of population and civil recorddistrict Bangkalan Madura as the study was based because of population and civil recordbangkalan the district madura as the public service known has employees who works lessmaximum.This research included in the kind of research quantitative the testing of hypotheses andquestionnaires as a technique of data collection. But as for an instrument it is anticipated thatanalysis in this research that is using structural equation model (sem). A population that inyou wherever you may be been disclosed in the research it is a whole employees of the citypopulation and civil registration kabupaten Bangkalan Madura a number of 109 civil servantsthat they employ .The results of the study based on the validity and reabilitas shows that data is valid andreliable. Based on the results of the hypothesis shows that; 1) a variable commitmentorganization significant on variables organizational citizenship behavior (ocb), 2) a variablecommitment organization significant on variables performance employees, 3) a variablequality of work life (qwl) significant on variables organizational citizenship behavior (ocb),4) a variable quality of work life (qwl) significant on variables performance employees, and5) a variable organizational citizenship behavior (ocb) significant on variables performanceemployees in city population civil district Bangkalan Madura .Keywords : Commitment organization, quality of work life (qwl), organizationalcitizenship behavior (OCB), and performance.

scholarly journals Peran Persepsi Gaya Kepemimpinan & Quality Of Work Life Terhadap Organizational Citizenship Behavior

2019 ◽  
Vol 9 (1) ◽  
pp. 5
Author(s):  
Ignatius Romouldus Shorinji Ganggut
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Life ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Purposive Sampling ◽  
Quality Of Work ◽  
Quality Of Worklife

Abstrak. Penelitan ini bertujuan untuk menguji secara empirik peran kepemimpinan dan quality of worklife terhadap Organizational citizenship behavior pada karyawan. Dewasa ini, agar mampu bersaing, setiap perusahaan harus beroperasi seefektif dan seefisien mungkin. Penelitian ini dilakukan pada 75 orang karyawan divisi HRD & GA PT. Dok Pantai Lamongan. Pemilihan sampel dilakukan dengan teknik purposive sampling dan pengujian hipotesis dilakukan dengan analisis regresi berganda. Berdasarkan hasil analisis yang telah dilakukan maka ditariklah kesimpulan bahwa hipotesis penelitian ini diterima, yang berarti persepsi gaya kepemimpinan dan Quality of Work Life berperan sigifikan terhadap Organizational Citizenship Behavior pada karyawan. Berdasarkan hasil analisis, diperoleh nilai F sebesar 37,620, dengan p<0,01 yang berarti bahwa persepsi gaya kepemimpinan dan Quality of Work Life secara simultan berperan positif signifikan terhadap OCB. Sumbangan efektif dari gaya  kepemimpinan  dan quality of work life (R2) secara bersamasama adalah 0,511 atau sebesar 51,1%. Sedangkan secara sendiri-sendiri, sumbangan efektif kepemimpinan terhadap OCB adalah sebesar 16,21%, dan sumbangan efektif  quality of worklife terhadap OCB adalah sebesar 34,88%. Sebanyak 48,9% adalah sumbangan dari faktor-faktor lain yang  masih harus diteliti lebih lanjut.Kata kunci: organizational citizenship behavior, kepemimpinan, teori kepemimpinan  path goal, quality of worklife

scholarly journals Karakteristik Pekerjaan, Quality Of Work Life Dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior (Ocb) Pada Pt Djasa Bahari Di Surabaya

2021 ◽  
Author(s):  
Titin Titin ◽  
◽  
Yunni Rusmawati DJ ◽  
Luluk Nur Azizah ◽  
◽  
...  
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Life ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Quality Of Work

Sumber daya manusia merupakan aspek penting dalam kemajuan pada suatu organisasi yang tidak dapat terpisahkan dari sebuah manajemen perusahaan. Pengetahuan dan skill dari sumber daya manusia sebagai pelaksana yang handal dalam fungsi-fungsi organisasi. Keberhasilan perusahaan bergantung pada sumber daya manusia sebagi aset yang harus dikembangkan dengan baik. Keyakinan bahwa karyawan yang dapat merasakan kepuasan dalam bekerja akan membawa dampak yang baik bagi perusahaan sehingga kepuasan kerja merupakan faktor penting yang harus diperhatikan oleh sebuah perusahaan. Perusahaan mengharapkan perilaku yang diciptakan oleh karyawan menjadi tuntutan organisasi tidak hanya perilaku in role tetapi juga perilaku estra role yang disebut Organizational Citizenship Behavior (OCB). Metode pengumpulan data menggunakan kuesioner yang diisi secara lengsung oleh responden. Alat analisis data yang digunakan dalam penelitian ini adalah regresi linier berganda. Hipotesis pada penelitian ini menunjukkan bahwa karakteristik pekerjaan berpengaruh positif terhadap organizational citizenship behavior, adapun hipotesis kedua yaitu kepuasan kerja berpengaruh positif terhadap organizational citizenship behavior dan hipotesis yang ketiga yaitu Quality of Work Life berpengaruh positif terhadap organizational citizenship bevavior. Obyek penelitian pada PT Djasa Bahari di Surabaya yang bergerak di Ekspedisi Ekspor Import.

scholarly journals PENGARUH QUALITY OF WORK LIFE (QWL) DAN ORGANIZATIONAL CLIMATE TERHADAP KEPUASAN KERJA YANG BERIMPLIKASI PADA ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) KARYAWAN DI POLITEKNIK LP3I JAKARTA

2018 ◽  
Vol 7 (1) ◽  
pp. 111
Author(s):  
Wahyu Ardila ◽  
Hulmansyah Hulmansyah ◽  
Nurul Huda
Keyword(s):  
Job Satisfaction ◽  
Organizational Climate ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Work Life ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Quality Of Work

<p>ABSTRACT</p><p>This research has a purpose to find out: the effect of Quality of Work Life (QWL) on Job Satisfaction in LP3I Polytechnic Jakarta; the effect of Organizational Climate on Job Satisfaction in LP3I Polytechnic Jakarta; the effect of Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; the effect of Organizational Climate on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; the effect Job Satisfaction on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta. Data analysis method used is Structural Equation Model (SEM) by using Amos software. Respondents in this study were employees of the Polytechnic LP3I Jakarta totaling 201 samples using the technique of making samplel Probability sampling.The results of this study indicate that there is a positive and significant effect of Quality of Work Life (QWL) on Job Satisfaction in LP3I Polytechnic Jakarta; there is a positive and significant effect Organizational Climate on Job Satisfaction in LP3I Polytechnic Jakarta; there is a positive and significant effect of Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; there is a positive and significant effect Organizational Climate on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; there is a positive and significant effect Job Satisfaction on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta.</p><p>Keywords: Quality Of Work Life, Organizational Climate, Job Satisfaction and OCB</p>

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