Analyzing User-IT Artifact Interaction and Technology Implementation Using Mobile Social   Capital

The implementation of large-scale technology projects is still fraught with failures resulting in tremendous costs to organizations. One of the factors that is widely recognized as critical for achieving technology implementation success (and, for that matter, projects in general) is top management commitment. The actual mechanisms by which top management impacts project success, however, have not received much attention in the project management literature. We use a case study approach here to illustrate how social capital theory provides a useful lens for understanding how top management's actions impact project success and show how project success is strengthened by the enhancement of social capital through top management commitment. We employ causal maps to clarify, illustrate, and visualize the complex interactions between top management commitment and social capital in facilitating project success. This study contributes to the literature and theory on the mechanisms by which top management commitment influences project success by offering propositions for future research.

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The Role of Social Capital and Disaster Recovery in Indonesia

ETIKONOMI ◽

10.15408/etk.v17i2.7174 ◽

2018 ◽

Vol 17 (2) ◽

Author(s):

Wahyu Stiawan

Keyword(s):

Social Capital ◽

Technology Implementation ◽

Disaster Recovery ◽

Recovery Process ◽

Disaster Mitigation ◽

Main Concern ◽

Financial Issue ◽

Religion And Ethnicity ◽

Housing Reconstruction

This research examined the role of social capital in the disaster recovery process in Indonesia using two outcome proxies i.e. the days that the victims spend in the temporary housing and the housing reconstruction that households has done. The author refers to previous studies that capture the significant effect of social capital to the recovery process. OLS and 2SLS model have been utilized for estimating the outcome, which include the uniformity of religion and ethnicity as control variables. The estimation results show us that participation in head of village voting has a positive significant relationship to the days that the victims spends in temporary shelter. Meanwhile, social capital has no significant impact to housing reconstruction option since households still take financial issue as their main concern. Further research that include households’ pre-disaster mitigation like insurance and technology implementation need to be conducted, to obtain a more comprehensive insight in this field.

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A Fluid Metaphor to Theorize IT Artifacts

Advances in Human and Social Aspects of Technology - Technological Advancements and the Impact of Actor-Network Theory ◽

10.4018/978-1-4666-6126-4.ch004 ◽

2014 ◽

pp. 61-86

Author(s):

Rennie Naidoo ◽

Awie Leonard

Keyword(s):

Technology Implementation ◽

Actor Network Theory ◽

Longitudinal Case Study ◽

Usage Patterns ◽

Self Service ◽

Self Service Technology ◽

Advance Theory ◽

It Artifact ◽

Empirical Material

This chapter extends existing metaphors used to conceptualise the unique features of contemporary IT artifacts. Some of these artifacts are innately complex, and current conceptualisations dominated by a “black box” metaphor seem to be too limited to further advance theory and offer practical design prescriptions. Using empirical material drawn from a longitudinal case study of an Internet-based self-service technology implementation, this chapter analyses various aspects of an artifact's fluidity. Post-actor network theory concepts are used to analyse the artifact's varying identities, its vague boundaries, its unexpected usage patterns, and its resourceful designers. The successes and failures of the artifact, its complex and elusive relations, and the unintended ways user practices emerged, are also analysed. This chapter contributes by extending orthodox metaphors that overemphasise a stable and enduring IT artifact—metaphors that conceal the increasingly unpredictable and transitory nature of IT artifacts—with the distinctive characteristics of fluidity. Several prescriptions for the design and management of fluid IT artifacts are offered.

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