Digital Transformation in Family-owned Mittelstand Firms: a Dynamic Capabilities Perspective

PurposeAlthough Social Media use has become all-pervasive, previous research has failed to explain how to use Social Media tools strategically to create business value in today's increasingly digital landscapes. Adopting a dynamic capabilities perspective, this paper empirically examines the specific process through which Social Media use translates into better performance and the capabilities involved in this process.Design/methodology/approachA research model is proposed that includes both antecedents and consequences of Social Media use. Existing research was examined to derive the research hypotheses, which were tested using SEM methodology on a sample of 212 hotels.FindingsThe results show that Social Media use does not exert significant direct impact on organizational performance. Rather, the findings confirm the mediating role played by Social CRM and Customer Engagement capabilities in the value creation process.Practical implicationsThe results demonstrate how Social Media tools should be implemented and managed to generate business value in hotels. Implications yield interesting insights for hotel managersOriginality/valueThis study is a first attempt to analyze empirically the real impact of digital media technologies, particularly Social Media use, drawing on the dynamic capabilities perspective and focusing on service firms (hotels). Including the variable “Organizational Readiness” as a basic prerequisite to benefit from Social Media use enhances the study's novelty and contribution.

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Digital strategy aligning in SMEs: A dynamic capabilities perspective

The Journal of Strategic Information Systems ◽

10.1016/j.jsis.2021.101682 ◽

2021 ◽

Vol 30 (3) ◽

pp. 101682

Author(s):

Ana Isabel Canhoto ◽

Sarah Quinton ◽

Rebecca Pera ◽

Sebastián Molinillo ◽

Lyndon Simkin

Keyword(s):

Dynamic Capabilities ◽

Digital Strategy ◽

Dynamic Capabilities Perspective

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Bifurcating the dynamic dominant logic: technical and evolutionary patterns of action

Management Decision ◽

10.1108/md-02-2021-0207 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Chandra Dwipayana ◽

Ruslan Prijadi ◽

Mohammad Hamsal

Keyword(s):

Structural Equation ◽

Dynamic Capabilities ◽

Digital Transformation ◽

Superior Performance ◽

Integrative Model ◽

Equation Modeling ◽

Content Type ◽

Dominant Logic ◽

Term Performance ◽

Evolutionary Fitness

PurposeThis study proposed the integrative model of dynamic dominant logic (DL) with exploitation (EP) and exploration (ER) as a pattern of actions in endeavoring firm performance (FP). This study also intended to explain the multiple patterns of DL in creating technical and evolutionary fitness simultaneously.Design/methodology/approachThis study used a cross-sectional quantitative analysis of the Indonesian commercial banking population facing digital transformation and was analyzed using covariance-based structural equation modeling through parceling.FindingsThe model confirmed that DL positively affects EP and ER. It also revealed that DL indirectly impacts FP through EP, indicating changes in the traditional banking business through the strong acceptance of “new realities” in adapting to the rapid growth of technology. Hence, this study discovered that during the recent banking digital transformation, the beneficial inertia of the technical pattern of action might lose effectiveness in creating superior performance.Practical implicationsDL is vital in locking short-term performance while maintaining long-term performance opportunities through EP and ER to promote digital transformation. Accordingly, it induced banks to adopt new technology for value creation and fortifying competitive advantage.Originality/valueThis study provided a theory about how DL links the firm's decision-making process by promoting multiple patterns of action in achieving technical and evolutionary fitness. It highlighted the DL as a resource conceptualization that promotes resource development through EP and ER as microfoundation of dynamic capabilities during the tension of institutionalization and digital transformation.

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Passing the Valley of Death: An Agile and Dynamic Capabilities Perspective Approach

The Korean Academic Association of Business Administration ◽

10.18032/kaaba.2021.34.7.1183 ◽

2021 ◽

Vol 34 (7) ◽

pp. 1183-1206

Author(s):

Hyun Kim ◽

Jaeseung Moon

Keyword(s):

Dynamic Capabilities ◽

Valley Of Death ◽

Dynamic Capabilities Perspective

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Does Product Platform Strategy Mediate the Effects of Supply Chain Integration on Performance? A Dynamic Capabilities Perspective

IEEE Transactions on Engineering Management ◽

10.1109/tem.2013.2266301 ◽

2013 ◽

Vol 60 (4) ◽

pp. 750-762 ◽

Cited By ~ 22

Author(s):

Shawnee K. Vickery ◽

Xenophon Koufteros ◽

Cornelia Droge

Keyword(s):

Supply Chain ◽

Dynamic Capabilities ◽

Supply Chain Integration ◽

Product Platform ◽

Dynamic Capabilities Perspective

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COVID-19 AND THE DIGITAL TRANSFORMATION OF EDUCATION: THE CASE OF LATVIA AND LITHUANIA

SOCIETY INTEGRATION EDUCATION Proceedings of the International Scientific Conference ◽

10.17770/sie2021vol5.6429 ◽

2021 ◽

Vol 5 ◽

pp. 221-231

Author(s):

Sandra Trinkūnienė ◽

Loreta Juskaite

Keyword(s):

Educational Outcomes ◽

Dynamic Capabilities ◽

Digital Transformation ◽

Added Value ◽

Digital Competence ◽

Education Outcomes ◽

Rapid Changes ◽

Digital Skills ◽

Learning Institutions ◽

Positive Effect

Educational ecosystem is facing rapid changes due emerging technologies and their rapid penetration to daily use. When the COVID-19 pandemic emerged, it only accelerated many of these trends. Nevertheless, some education systems have been able to adapt to the changing situation and digital transformation more easily than others. Digital competence is essential for learning, work and active participation in society in digital transformation context. Given the pressure of change on existing learning institutions and learning models, ICT offers broad opportunities for developing a different view. In order for digital education actors to adapt to the digital transformation in the education sector, they also need to have the skills needed to use technology effectively. However, there is a lack of computer and technological literacy. In Latvia and Lithuania, about one in three workers has limited or no digital skills, and most STEM vacancies remain unfilled because workers do not have the necessary competencies and are not inclined to study or retrain. The aim of the study is to assess the effect of dynamic capabilities for added value educational outcomes during COVID-19 recession. The results of the study revealed that dynamic capabilities have a direct positive eﬀect on value based education outcomes.

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