scholarly journals Network Structure in Service Ecosystems: An Empirical Study in the Region of Campania

2019 ◽  
Vol 14 (10) ◽  
pp. 61
Author(s):  
Marco Ferretti ◽  
Eva Panetti ◽  
Adele Parmentola ◽  
Annamaria Sabetta

The objective of this study is that of exploring the relational dimension of service ecosystems with specific regard to the structure of their networks, by conducting a social network analysis. In particular, this work attempts to primarily unveil which types of network configurations (i.e., open, closed or small words) are typical of service ecosystems. Secondly, we explore the nature of the most central actors in these networks. To these purposes, we conduct an empirical study in the Region of Campania (Southern Italy) by analyzing six regional service ecosystems in different sectors. We gathered data from the PONREC platform (Programma Operativo Nazionale "Ricerca e Competitività" 2007-2013) in order to map links among the actors in all six ecosystems. Main results show that universities and research institutions occupy brokering positions within the service ecosystems’ networks. This, in turn, suggests the efficacy of public regional initiatives in favoring the establishment of forms of collaboration between organizations of different nature. Finally, our findings show that service ecosystems are characterized by open and small world network configurations. This paper contributes to the literature focused on service ecosystems’ networks by providing an empirical and quantitative approach to the analysis of their relational characteristics.

2015 ◽  
Vol 9 (1) ◽  
pp. 115-132 ◽  
Author(s):  
Dimitrios Kydros ◽  
Panagiotis Notopoulos ◽  
Georgios Exarchos

In this paper we provide some insights in Homer's Iliad from the perspective of social network analysis. We use the original text and other public available data to create a social network (i.e. a graph) that comprises of all actors in the Iliad together with their interactions. We present some visualizations of these data and discuss concepts like connectivity, connected components and groupings. Furthermore, we calculate some well-established metrics, coming from social network analysis in this social network and discuss the numerical results. These results indicate that the Iliadic network is a small-world network, rather dissasortative and relatively easy to disconnect.


Author(s):  
Vasiliki G. Vrana ◽  
Dimitrios A. Kydros ◽  
Evangelos C. Kehris ◽  
Anastasios-Ioannis T. Theocharidis ◽  
George I. Kavavasilis

Pictures speak louder than words. In this fast-moving world where people hardly have time to read anything, photo-sharing sites become more and more popular. Instagram is being used by millions of people and has created a “sharing ecosystem” that also encourages curation, expression, and produces feedback. Museums are moving quickly to integrate Instagram into their marketing strategies, provide information, engage with audience and connect to other museums Instagram accounts. Taking into consideration that people may not see museum accounts in the same way that the other museum accounts do, the article first describes accounts' performance of the top, most visited museums worldwide and next investigates their interconnection. The analysis uses techniques from social network analysis, including visualization algorithms and calculations of well-established metrics. The research reveals the most important modes of the network by calculating the appropriate centrality metrics and shows that the network formed by the museum Instagram accounts is a scale–free small world network.


2020 ◽  
Author(s):  
Annelies van der Ham ◽  
Frits Van Merode ◽  
Dirk Ruwaard ◽  
Arno Van Raak

Abstract Background Integration, the coordination and alignment of tasks, has been promoted widely in order to improve the performance of hospitals. Both organization theory and social network analysis offer perspectives on integration. This exploratory study research aims to understand how a hospital’s logistical system works, and in particular to what extent there is integration and differentiation. More specifically, it first describes how a hospital organizes logistical processes; second, it identifies the agents and the interactions for organizing logistical processes, and, third, it establishes the extent to which tasks are segmented into subsystems, which is referred to as differentiation, and whether these tasks are coordinated and aligned, thus achieving integration.Methods The study is based on case study research carried out in a hospital in the Netherlands. All logistical tasks that are executed for surgery patients were studied. Using a mixed method, data were collected from the Hospital Information System (HIS), documentation, observations and interviews. These data were used to perform a social network analysis and calculate the network metrics of the hospital network.Results This paper shows that 23 tasks are executed by 635 different agents who interact through 31,499 interaction links. The social network of the hospital demonstrates both integration and differentiation. The network appears to function differently from what is assumed in literature, as the network does not reflect the formal organizational structure of the hospital, and tasks are mainly executed across functional silos. Nurses and physicians perform integrative tasks and two agents who mainly coordinate the tasks in the network, have no hierarchical position towards other agents. The HIS does not seem to fulfill the interactional needs of agents. Conclusions This exploratory study reveals the network structure of a hospital. The cross-functional collaboration, the integration found, and position of managers, coordinators, nurses and doctors suggests a possible gap between organizational perspectives on hospitals and reality. This research sets a basis for further research that should focus on the relation between network structure and performance, on how integration is achieved and in what way organization theory concepts and social network analysis could be used in conjunction with one another.


2016 ◽  
Vol 78 (9-3) ◽  
Author(s):  
Abdus-samad Temitope Olanrewaju ◽  
Rahayu Ahmad ◽  
Kamarul Faizal Hashim

Information dissemination during disaster is very crucial, but inherits several complexities associated with the dynamic characteristics of the disaster. Social media evangelists (activists) play an important role in disseminating critical updates at on-site locations. However, there is limited understanding on the network structure formed and its evolution and the types of information shared. To address these questions, this study employs Social Network Analysis technique on a dataset containing 157 social media posts from an influential civilian fan page during Malaysia’s flood. The finding demonstrates three different network structures emerged during the flood period. The network structure evolves depending on the current state of the flood, the amount of information available and the need of information. Through content analysis, there were seven types of information exchanges discovered. These information exchanges evolved as the scale and magnitude of flood changes. In conclusion, this study shows the emergence of different network structures, density and identification of influential information brokers among civilians that use social media during disaster. Despite the low number of influential information brokers, they successfully manage their specific cluster in conveying information about the disaster and most importantly coordinating the rescue mission.


2016 ◽  
Vol 60 ◽  
pp. 312-321 ◽  
Author(s):  
Luis de-Marcos ◽  
Eva García-López ◽  
Antonio García-Cabot ◽  
José-Amelio Medina-Merodio ◽  
Adrián Domínguez ◽  
...  

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