CHALLENGES FOR DEMOCRACY IN DIGITAL AGE: STRATEGIC COMMUNICATION AS A TOOL FOR BETTER GOVERNANCE

Author(s):  
Martins Daugulis
Author(s):  
Nicholas Nicoli ◽  
Marcos Komodromos

The purpose of this chapter is to explore, describe, and offer new directions on corporate social responsibility (CSR) communication in the digital age. CSR communication is in a state of flux as organizations adapt to technological transformations and new communication approaches conducive to the digital age. The chapter draws on current strategic communication trends and CSR communication literature to underline new theoretical and practical implications. The chapter explicates the relationship between CSR, strategic communication, and more recent forms of CSR communication via digital platforms. The Bank of Cyprus is considered as a case study to illustrate how one largely structured organization applies current approaches of CSR communication.


2021 ◽  
pp. 47-64
Author(s):  
Annelise Russell

Senators are “going public” with their rhetorical agenda, communicating a style of representation that will resonate with their individual constituencies. Senators’ tweets tell us what kind of representative they want to present themselves as, using the platform to develop a reputation as a policy wonk, a constituent servant, or a partisan warrior. This chapter explores the role of strategic communication in the Senate through the lens of Twitter and explains why these short and not-so-sweet messages have become an integral part of senators’ political communication. Twitter, unlike alternative media options, offers senators outsized discretion with minimal costs over the information a networked, digital constituency receives on a daily basis. Senators are systematically presenting themselves to voters through their rhetorical agendas, using the unconstrained and low-cost advantages of Twitter to signal their priorities in ways that resonate with a senator’s preferred constituency.


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