scholarly journals What Brings about the Success of MOOCs in the Perspective of Education Service?

2021 ◽  
Author(s):  
Sung-Wan Kim
Keyword(s):  
Learning Experience ◽  
Educational Innovation ◽  
Service Innovation ◽  
Service Science ◽  
Optimal Learning ◽  
Dominant Logic ◽  
Hype Cycle ◽  
Service System Design ◽  
Education Service ◽  
New Perspective

MOOCs passed through ‘inflated expectation stage of Garner’s hype cycle in 2012 and has gone ‘through of disillusionment’ stage. For jumping to the slope of enlightenment, MOOCs should be considered as education service focusing on service dominant logic and co-creation of value. This chapter aims to suggest a new perspective, education service science, to cope with the crisis of MOOCs. It focuses mainly on this suggestion: the principles of education service science could be applied in order for learners with MOOCs to take optimal learning experience. Themes of this paper are service science in education and MOOCs, education service innovation in MOOCs, education service system design for educational innovation in MOOCs, and quality management of MOOCs in the perspective of education service.

Service Innovation: A Service-Dominant Logic Perspective

MIS Quarterly ◽  
2015 ◽  
Vol 39 (1) ◽  
pp. 155-175 ◽  
Author(s):  
Robert F. Lusch ◽  
◽  
Satish Nambisan ◽  
Keyword(s):  
Service Innovation ◽  
Service Dominant Logic ◽  
Dominant Logic

scholarly journals Lifelong Inclusive Education Service System in the Context of the 2030 Agenda for Sustainable Development

2020 ◽  
Vol 7 (2) ◽  
pp. p120
Author(s):  
Feng -Xia ◽  
Yongfen -Gu ◽  
Meixian -Huang
Keyword(s):  
Sustainable Development ◽  
Inclusive Education ◽  
Learning Opportunities ◽  
Macroscopic System ◽  
2030 Agenda ◽  
The People ◽  
Education Service ◽  
Output Efficiency ◽  
New Perspective ◽  
Future Education

Transforming our World: The 2030 Agenda for Sustainable Development, which is issued by the United Nations in 2015, put forward 17 goals for sustainable development to promote worldwide peace and freedom. Among the 17 goals, one goes to the education vision, stating that “Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all”. This goal further and clearly describes the features of the future education: lifelong, inclusive, fair and high-quality. To make the dream true, every country should rethink the present education service and make reforms based on the national situation. In this context, this paper discusses the direction, construction, objects and layout of a lifelong inclusive education service suitable for present China’s national conditions, in hope of contributing Chinese wisdom to the “Community of shared future for mankind”. It is suggested in this paper that we should give priority to the construction and perfection of the macroscopic system and operating mechanisms for the lifelong inclusive education service in consideration of input and output efficiency; that we should update our mind and think of the education from a new perspective, that is, regard the lifelong inclusive education service as part of public service for all the people; that we should provide suitable education service for all students, regardless of age, race, disability, gender and wealth; that we should design and implement the educational projects reasonably and scientifically in order to better realize the goal.

Wikipedia as a Tool for Active Learning. Experience Gained within the Framework of the Wikifabricación Project

2013 ◽  
Vol 759 ◽  
pp. 73-82
Author(s):  
J.V. Abellán-Nebot ◽  
G.M. Bruscas ◽  
J. Serrano ◽  
F. Romero
Keyword(s):  
Active Learning ◽  
Technical Writing ◽  
Learning Experience ◽  
Educational Innovation ◽  
The Internet ◽  
Learning Approach ◽  
Undergraduate Engineering ◽  
Teachers And Students ◽  
Innovation Project ◽  
Second Year

Wikipedia, the Free Encyclopedia, is one of the most visited websites on the Internet and it is a tool which students often use in their assignments, although they do not usually understand the basics underlying it. To overcome this limitation and promote the active learning approach in our courses, last year an educational innovation project was carried out that was aimed mainly at improving students skills in technical writing as well as their ability to review the technical contents of the Wikipedias. Additionally, it sought to explore new opportunities that these tools can offer both teachers and students. This paper describes the experiment carried out in a second-year undergraduate engineering course, the results of which show that introducing activities such as edition and revision within Wikipedia is an interesting way to enhance transversal competencies as well as others related to the main contents of the course.

New Trends in Service Science and Education for Service Innovation

2014 ◽  
pp. 1-21
Author(s):  
Michitaka Kosaka ◽  
Kunio Shirahada
Keyword(s):  
21St Century ◽  
Service Innovation ◽  
Service Industries ◽  
Service Science ◽  
Manufacturing Industries ◽  
System Science ◽  
Service Value ◽  
New Directions ◽  
Traditional Service ◽  
Science And Education

Service science is a new trans-disciplinary science and technology in the 21st century. In this chapter, firstly, new definitions of service and new directions for service are described for innovations in various industries. Service science should cover not only traditional service industries but also important basic industries such as information or manufacturing industries. Then, the importance of a system’s approach to creating service values is emphasized. In particular, system science and knowledge science are important from the viewpoint of maximizing service value. Finally, education for service innovation considering such trends is proposed and evaluated by implementing it as a management course for professionals in business.

Customers as Innovators in Senior Service Markets

2011 ◽  
Vol 2 (1) ◽  
pp. 30-51 ◽  
Author(s):  
Lea Hennala ◽  
Helinä Melkas ◽  
Satu Pekkarinen
Keyword(s):  
Service Innovation ◽  
Well Being ◽  
Service Science ◽  
Service Development ◽  
Rehabilitation Services ◽  
Customer Involvement ◽  
Innovation Potential ◽  
Innovation Activities ◽  
Aging People ◽  
Service Markets

This study investigates aging customers as innovators in senior service markets by their innovation potential and characteristics as innovators in development of well-being services. The study focuses on an initiative to develop the service concept of a foundation providing homes for aging people in Finland. The participants generated ideas on housing and rehabilitation services. Organizations would benefit from engaging users in the improvement of their services. This study provides an example of how that could be put in to practice. The study complements the managerial discussion concerning customer involvement and combines research on user-driven innovation as well as business and service development. It is of interest to managers and other actors in various organizations’ service innovation activities, innovation researchers, and researchers in service science and various aspects of aging.

Innovative Business Models in Digital Firms

2020 ◽  
pp. 79-98
Author(s):  
Patrizia Accordino ◽  
Tindara Abbate ◽  
Daniela Rupo ◽  
Raffaella Coppolino ◽  
Elvira Tiziana La Rocca
Keyword(s):  
Sustainable Development ◽  
Business Models ◽  
Service Innovation ◽  
Future Research ◽  
Great Opportunity ◽  
Use Of Services ◽  
Development Goals ◽  
New Perspective

The 17 Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda for Sustainable Development intends to improve efforts of governments, societies, and companies to deal with major social and environmental problems affecting contemporary societies. From a business perspective, companies can find a propulsive boost of innovation looking at different models of production and use of services/products. This new perspective is radically changing the ways companies and consumers interact, and the role of companies in supporting the achievement of SDGs through service innovation is becoming pervasive. In addition, the emerging digital economy represents a great opportunity opening up to sustainability-oriented service innovation and firms are developing their competitive advantage based on the introduction of new digital business models. This chapter explores this issue through an explorative case study based on the MyTaxi business model. Implications for managers and researchers and opportunities for future research are highlighted.

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