A Study on Customer Awareness, Perception and Satisfaction towards Retail Banking Services with special reference to Coimbatore District

2017 ◽  
Vol 7 (4) ◽  
pp. 119
Author(s):  
V. Dhanavel Pandi ◽  
Revathi Murali
Keyword(s):  
Special Reference ◽  
Retail Banking ◽  
Banking Services ◽  
Coimbatore District

RETAIL BANKING SERVICES AND PROSPECTS FOR ITS DEVELOPMENT IN THE REPUBLIC OF UZBEKISTAN

2020 ◽  
Vol 3 (3) ◽  
pp. 26-31
Author(s):  
Zafar Umarov ◽  
◽  
Shahnoza Pardayeva
Keyword(s):  
Retail Banking ◽  
Practical Significance ◽  
Banking Services ◽  
Current State ◽  
The Republic

This article is about a market of retail banking services in Uzbekistan and development of this market. It covered the practical significance of retail banking services, analyzes the current state and ways to improve it. The article analyzes past and current years,identifies problems and provides recommendations for addressing them.

scholarly journals Can Corporate Fairness towards Public Authorities Enhance Customer Loyalty? A Multi-Sectorial Investigation in a Developing Country

2019 ◽  
Vol 12 (1) ◽  
pp. 187 ◽  
Author(s):  
Ovidiu I. Moisescu ◽  
Oana A. Gică ◽  
Victor O. Müller ◽  
Camelia Ancuța Müller
Keyword(s):  
Developing Country ◽  
Customer Loyalty ◽  
Structural Equation ◽  
Positive Impact ◽  
Retail Banking ◽  
Equation Modeling ◽  
Public Authorities ◽  
Banking Services ◽  
Mediating Role ◽  
Company Identification

This paper investigates how customer loyalty can be enhanced by improving customers’ perceptions of corporate fairness towards public authorities, taking into account the mediating role of customer-company identification, in a multi-sectorial context, in a developing country in Central and Eastern Europe. The investigation is conducted comparatively within four main industries (telecom services, retail banking services, dairy products and personal care products) and depicts the particular impact these perceptions have on customer loyalty in each domain, with practical implications concerning corporate social responsibility (CSR) communications. A consumer survey was designed and implemented among a sample of 1464 customers from Romania. The collected data was analyzed by means of partial least squares structural equation modeling (PLS-SEM). We found that customers’ perception of corporate fairness towards public authorities has a significant and positive impact on customer loyalty in all investigated industries, both directly and indirectly via customer-company identification, with a higher impact for services, especially for retail banking services.

scholarly journals SOCIO-ECONOMIC DEVELOPMENT OF RETAIL BANKING SERVICES// Actual Problems of Applied Sciences Journal World, 3(13), 2019/ Chief Editor Markus Hemmer: Open European Academy of Public Sciences (OEAPS Inc.). Barcelona, Spain, 2019. PP.19-23.

2019 ◽  
Author(s):  
Dilshod Khudayberganov ◽  
Maxsud Bazarboev ◽  
Karimova Madina ◽  
Suhrobbek Sa’dullayev
Keyword(s):  
Applied Sciences ◽  
Economic Development ◽  
Chief Editor ◽  
Retail Banking ◽  
Banking Services ◽  
European Academy ◽  
Socio Economic Development

This article discusses retail banking services, their types, currentstatus, positive aspects of retail banking services and socioeconomicstatus.

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