scholarly journals Analysis of Student Perception on the Quality of Service Provided by a Private Higher Education Institution in East Indonesia

2020 ◽  
Vol 10 (4) ◽  
Author(s):  
Melinda Lydia Nelwan
Keyword(s):  
Higher Education ◽  
Quality Of Service ◽  
Student Perception ◽  
Education Institution ◽  
Private Higher Education ◽  
Higher Education Institution

scholarly journals THE IMPORTANCE AND CHALLENGES OF OUTCOME-BASED EDUCATION – A CASE STUDY IN A PRIVATE HIGHER EDUCATION INSTITUTION

2020 ◽  
Vol 17 (Number 2) ◽  
pp. 253-278
Author(s):  
Poi Hun Sun ◽  
Sek Yan Lee
Keyword(s):  
Higher Education ◽  
Business School ◽  
Education Institution ◽  
Private Higher Education ◽  
Higher Education Institution ◽  
Policy Makers ◽  
Continuous Quality ◽  
Outcome Based Education

Purpose – Given the importance of quality assurance and enhancement of curriculum in a higher education institution, it is vital to have a systematic process to measure students’ performance objectively and effectively for continuous improvement in the programme/curriculum. The purpose of this study is to analyse the process of setting up an Outcome-Based Education (OBE) system in a business school of a private higher education institution in Malaysia. The importance and challenges of the OBE system are discussed, while some recommendations for common issues are suggested. Methodology – Document analyses and observations were conducted on ten undergraduate programmes in the business school of a private higher education institution, from 2015 to 2019. These mechanisms are to assess and discuss the processes needed in implementing OBE; while the importance and challenges of having an OBE system in the business school are included. Findings – To have a smooth-running process of implementing an OBE system, proper planning needs to be in place. Data from the OBE system and its utilisation are essential to ensure continuous quality improvement to the curriculum and to give assurance to relevant stakeholders about the quality of graduates. There are several steps that are discussed in this paper to give pointers and guidance to other education institutions in setting up of the OBE process. However, it is undeniable that investment of time and effort is needed to ensure the smooth-running of the OBE establishment and maintenance. Significance – This study is essential to provide a guideline to relevant parties in setting up an OBE system in education institutions. An OBE system is needed to measure students’ performance objectively and effectively while enriching students’ learning experiences. This study will give pointers to the management of the education institution, policy makers, accrediting bodies and academics on implementing an OBE system in the education institutions.

scholarly journals El clima organizacional y su correlación con la calidad en el servicio en una institución de educación de nivel medio superior / The organizational climate and its correlation with the quality of service in a higher education institution

2017 ◽  
Vol 8 (15) ◽  
pp. 582-609 ◽  
Author(s):  
Jesús Guillermo Sotelo Asef ◽  
Ernesto Geovani Figueroa González
Keyword(s):  
Higher Education ◽  
Quality Of Service ◽  
Organizational Climate ◽  
Education Institution ◽  
Higher Education Institution

El propósito de este trabajo es determinar la relación que existe entre clima organizacional y calidad en el servicio percibido por los trabajadores de una institución de nivel medio superior, particularmente dos colegios de bachilleres del estado de Durango, México. Para la recopilación de la información se utilizó la técnica de la encuesta. El cuestionario “Medición del clima organizacional gubernamental utilizando calidad en el servicio como parámetro” se aplicó en el segundo semestre del año 2014 a los docentes y administrativos. Se utilizó la técnica de análisis estadístico de regresión lineal simple; se revisó la validez y ajuste del modelo; se propuso una ecuación de regresión y se realizó el análisis de supuestos. Se concluye que la correlación entre ambas variables es positiva y el modelo de regresión lineal cumple con los supuestos para estudios de las ciencias sociales.

scholarly journals Higher Education Transformation: To what direction? (A Look at the transformation of Ar-Raniry State Islamic University)

2018 ◽  
Vol 6 (3) ◽  
pp. 447
Author(s):  
Safrul Muluk ◽  
Habiburrahim Habiburrahim
Keyword(s):  
Higher Education ◽  
Quality Of Service ◽  
Service Delivery ◽  
Education Institution ◽  
Public Institution ◽  
Higher Education Institution ◽  
Higher Education Transformation ◽  
Education Transformation

Service delivery in public institution has been one of the most important areas of management. Is it so important that an institution is often valued for its service delivery. Ar-Raniry State Islamic University was transformed from an Institute into University status in 2013. This transformation comes with an array of requirement and responsibilities that must be undertaken by its leaderhips. This article examines several crucial areas of management that often influence the quality of service delivery, especially at the Higher Education institution. Factors that often lead to either a success or a failure of an institutions, such as governance, leadership, and administration will also be discussed.

scholarly journals Satisfaction level of the quality of working life: a research with professors of the administration course of a private higher education institution in Juiz De Fora (Brazil)

2020 ◽  
Vol 6 (1) ◽  
pp. 638-656
Author(s):  
Daysi Lucidi Gomes Farias ◽  
Paulo Lourenço Domingues Júnior ◽  
Maria Cristina Drumond Castro ◽  
Jorge Alberto Veloso Saldanha ◽  
Victor Miranda Oliveira
Keyword(s):  
Higher Education ◽  
Education Institution ◽  
Working Life ◽  
Private Higher Education ◽  
Satisfaction Level ◽  
Higher Education Institution ◽  
Quality Of Working Life

scholarly journals Promotion of the quality of life of workers in a higher education institution: a scope review

2020 ◽  
Vol 8 (9) ◽  
pp. 254-264
Author(s):  
Isaura Sousa ◽  
Márcia Gouveia ◽  
Tatyanne Rodrigues ◽  
Fernando Lopes Silva Júnior ◽  
Ana Maria Ribeiro dos Santos ◽  
...  
Keyword(s):  
Quality Of Life ◽  
Higher Education ◽  
Scoping Review ◽  
Higher Education Institutions ◽  
Education Institution ◽  
Public Higher Education ◽  
Qualitative Synthesis ◽  
Higher Education Institution ◽  
Worker Health

The present study aimed to map the evidence to provide an overview of actions implemented/executed and scales used in public higher education institutions to promote worker health. A scoping review based on the PCC (Population, Concept, and Context) mnemonic was conducted in PubMed, CINAHL, Scopus and Virtual Health Library (VHL). Population included workers from a higher education institution, the concept referred to studies focusing on the assessment of quality of life and health promotion actions and the context to higher education institutions. Electronic searches were held on December 2019. A qualitative synthesis of the data extracted from included studies (i.e. author, year, study design, sample, country, aims, action implemented/performed, thematic focus, evaluation) was performed. Electronic searches retrieved 3,330 articles that were screened by tittles and abstracts. Of these, 34 studies were fully appraised, of which four reported that actions implemented/executed related to sedentariness, posture and stress. The studies show 49 scales were identified to measuring at least one quality of life item. Through this scoping review the available evidence to provide an overview of actions implemented/executed and scales used in public higher education institutions to promote worker health. Future studies should consider more rigorous designs and objective measures to measure the quality of life of these professionals, and develop target interventions based on factors associated with the work. It is also necessary to evaluate whether the strategies work.

scholarly journals Implementation of a Mental Health internship in a higher education institution

2019 ◽  
Vol 23 (suppl 1) ◽  
Author(s):  
Felipe Pinheiro de Figueiredo ◽  
Marcelo Picinin Bernuci ◽  
Raquel Gusmão de Oliveira ◽  
Nilce Marzolla Ideriha ◽  
Ely Mitie Massuda ◽  
...  
Keyword(s):  
Mental Health ◽  
Higher Education ◽  
Professional Education ◽  
Education Institution ◽  
Private Higher Education ◽  
Higher Education Institution ◽  
Family Approach ◽  
Learning Conditions ◽  
Teaching Learning ◽  
Different Levels

ABSTRACT The approval of the More Doctors Program has triggered a number of readjustments of the National Curricular Guidelines (DCNs) for Medical Education, like the creation of a mental health internship integrated into the health service and community. Due to this demand, the higher education institutions have been encouraged to innovate in their teaching-learning methodologies in order to guarantee a generalist, humanistic and critical professional education. We report the experience of a private higher education institution in the implementation of a mental health internship in consonance with the new DCNs. We present all the steps of the implementation, reporting the participation of students, supervisors, preceptors and managers. We show that a mental health internship linked to different levels of healthcare promotes learning conditions capable of favoring the decentralization of care and application of the community/family approach.

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