An Empirical Study on the Innovation Strategy of User Experience by Utilizing Digital Technology

There is growing recognition of the importance of Last Mile Connectivity (LMC) to mass transit systems. In the context of Delhi, albeit a shift can be seen in the provisioning of LMC, and despite previous studies indicating that more than 50% of metro rail users walk to and/or from metro stations, yet the seriousness with which pedestrian environment is woven into transit planning is lacking. The paper is based on an empirical study conducted by the author, of approximately 800 samples of metro users surveyed across seven stations of Delhi Metro, representing different station typologies, ridership and locational contexts. The paper focuses on the “walk” choice of users across a variety of factors related to their socio-economic strata, trip characteristics and station context. A parallel study is conducted to audit the pedestrian environment within one kilometre distance around each station. The paper further attempts to investigate whether pedestrian environment affects user choice of opting for “walk” as the last mile choice. It also ranks the performance of the case stations in terms of various attributes of walkability. In conclusion, the paper contends that overall walkability environment offered to transit commuters is crucial in the share of walk trips for last mile commute and the distance commuters are willing to walk. It recommends that walking as LMC choice needs to be promoted through enhanced user experience in absence of which a significant amount of last mile travel will happen through unsustainable mechanised modes.

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The Potential of Integrating User Experience (UX) and Aesthetic Experience (AX) in Augmented Reality Comic (AR Comic)

International Journal of e-Education e-Business e-Management and e-Learning ◽

10.17706/ijeeee.2021.11.1.34-41 ◽

2021 ◽

Vol 11 (1) ◽

pp. 34-41

Author(s):

Mohd Ekram AlHafis Bin Hashim ◽

◽

Muhammad Zaffwan Bin Idris ◽

Che Soh Bin Said

Keyword(s):

Augmented Reality ◽

Human Computer Interaction ◽

User Experience ◽

Digital Technology ◽

Aesthetic Experience ◽

The Other ◽

Measurement Tool ◽

Aesthetic Object ◽

Art Object ◽

The Arts

The purpose of this paper is to explore the potential of synergising of two major theories that sprang from two entirely different disciplines, namely the human-computer interaction (HCI) and the arts. Indeed, there are vast and diverse gaps when two different theories, such as technology and art, are to be combined to develop a new element that complements to both disciplines. In this paper, the proposition is to measure the user experience when dealing with an art object that infuses with digital technology. Augmented reality (AR) derived from the HCI discipline and customarily to UX as a measurement tool. On the other hand, a comic is an aesthetic object that requires an aesthetic-friendly method as its measurement tool. Ultimately, this paper proposes an integration of the UX and AX theories to evaluate an AR comic.

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Digitalization of airport design and architecture

10.32920/ryerson.14665596.v1 ◽

2021 ◽

Author(s):

Naveed Khan

Keyword(s):

Artificial Intelligence ◽

User Experience ◽

Digital Technology ◽

Architectural Design ◽

Air Travel ◽

The Public ◽

Airport Design ◽

In Transit ◽

Increase Efficiency

Global adoption of digital technology is greatly informing the redesign of airports, aiming to increase efficiency, hospitality, and experience. Airports are transitioning away from traditional typologies of transit hubs and transforming into destinations that offer everything in one place, from retail to dining to entertainment [1]. By examining the socio-cultural, technological, and design shifts as presented by contemporary airports, the current applications of artificial intelligence, biometrics, and personalization and the impacts of digital technology and architectural design as it relates to the overall user experience and transformation of airport typologies is explored. The ways travelers maximize their time while in transit at airports in order to reduce stress and anxiety related to air travel and how operators can create a more sustainable and adaptable workflows are all considerations and strategies that can empower a partnership between architects, airport operators and the public in the planning and development of airport spaces.

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