Online Communities of Practice and Professional Change: a Three-Tier View of the Knowledge Embedding Process

<p>This interpretivist study, in the field of information Systems, investigates the process of transformative professional change using a knowledge management lens. The goal of the research was to understand how online communities of practice (CoPs) facilitate the transfer and embedding of professional knowledge. It was guided by the question: How do online CoPs facilitate the transfer and embedding of professional knowledge? This topic was of contemporary and strategic significance in New Zealand: The government had embarked on a strategy to transform teaching in NZ schools, aiming to leverage a major investment in IT infrastructure, using online CoPs to help embed a new paradigm of studentcentred, ICT-enriched learning at system level. There was, however, no research to suggest how this might occur. Despite the increasing use of online CoPs by organisations, and an expansion in the number of tools available for this purpose, there is little understanding of how online CoPs can facilitate knowledge transfer. The way in which knowledge embedding (deep transfer) occurs, and the role online CoPs may play in supporting this process, is particularly poorly understood. This is significant issue in this internet-rich era, when developing nations are aiming to cultivate knowledge economies. I conducted the research using a case research strategy, qualitative methods and an inductive process of theory generation. The research case was a national professional development programme for schools, with five CoP subunits: Four were regionally based school cluster CoPs and one was a distributed blogging community. (Membership of this community overlapped with three of the cluster CoPs.) Based on my analysis of data, and on feedback from participants, I found that three complementary mechanisms were operating simultaneously, facilitating the embedding of knowledge at meso, micro and macro levels. The result of my study is a threelevel explanatory theory. At the meso (school) level, knowledge embedding followed a six-stage cycle, with different activities and issues characterising each stage. Online CoPs played a different role at each stage. At the micro (individual) level, knowledge embedding was driven by teachers' crossings of multiple engagement spaces (communication contexts) in a polycontextual environment. Crossings drove personalisation and facilitated the linking of theory and practice, leading to deep individual understanding. At the macro level, the embedding of knowledge was driven by the brokering function of a middle layer community in a system of overlapping, tiered CoPs. Key roles were played by two kinds of knowledge brokers: connector-leaders and follower-feeders. All three embedding-facilitating mechanisms promoted five fundamental knowledge embedding processes: focusing, persuading, aligning, adapting, and owning (developing ownership).</p>

Online Communities of Practice and Professional Change: a Three-Tier View of the Knowledge Embedding Process

<p>This interpretivist study, in the field of information Systems, investigates the process of transformative professional change using a knowledge management lens. The goal of the research was to understand how online communities of practice (CoPs) facilitate the transfer and embedding of professional knowledge. It was guided by the question: How do online CoPs facilitate the transfer and embedding of professional knowledge? This topic was of contemporary and strategic significance in New Zealand: The government had embarked on a strategy to transform teaching in NZ schools, aiming to leverage a major investment in IT infrastructure, using online CoPs to help embed a new paradigm of studentcentred, ICT-enriched learning at system level. There was, however, no research to suggest how this might occur. Despite the increasing use of online CoPs by organisations, and an expansion in the number of tools available for this purpose, there is little understanding of how online CoPs can facilitate knowledge transfer. The way in which knowledge embedding (deep transfer) occurs, and the role online CoPs may play in supporting this process, is particularly poorly understood. This is significant issue in this internet-rich era, when developing nations are aiming to cultivate knowledge economies. I conducted the research using a case research strategy, qualitative methods and an inductive process of theory generation. The research case was a national professional development programme for schools, with five CoP subunits: Four were regionally based school cluster CoPs and one was a distributed blogging community. (Membership of this community overlapped with three of the cluster CoPs.) Based on my analysis of data, and on feedback from participants, I found that three complementary mechanisms were operating simultaneously, facilitating the embedding of knowledge at meso, micro and macro levels. The result of my study is a threelevel explanatory theory. At the meso (school) level, knowledge embedding followed a six-stage cycle, with different activities and issues characterising each stage. Online CoPs played a different role at each stage. At the micro (individual) level, knowledge embedding was driven by teachers' crossings of multiple engagement spaces (communication contexts) in a polycontextual environment. Crossings drove personalisation and facilitated the linking of theory and practice, leading to deep individual understanding. At the macro level, the embedding of knowledge was driven by the brokering function of a middle layer community in a system of overlapping, tiered CoPs. Key roles were played by two kinds of knowledge brokers: connector-leaders and follower-feeders. All three embedding-facilitating mechanisms promoted five fundamental knowledge embedding processes: focusing, persuading, aligning, adapting, and owning (developing ownership).</p>

Critical Factors that Enhance the Effectiveness of Online Communities of Practice: EFL Coordinators’ Patterns of Involvement - The Greek EL Teachers Cops Professional Development Paradigm

The paper examines Greek EFL Coordinators’ involvement in online Communities of Practice (CoPs) in terms of its impact on participating teachers’ professional development. The study focuses on four online CoPs hosting 49 Greek EFL teachers as participants and four Greek EFL Coordinators, using an online platform named 2gather developed by the National and Kapodistrian University of Athens in the context of a national in-service professional development project in Greece. The study involves investigating the Coordinators’ patterns of involvement and their trainees’ response using a mixed-methods approach which combines quantitative and qualitative research as collective case studies of the four groups. Differentiations between the four Coordinators’ reported patterns of involvement and teachers’ reported effectiveness of their CoP training experience enables us to identify critical factors that contribute to the enhancement of effectiveness. A comparison of the Coordinators’ and their trainees’ responses per online CoP highlights the factors that have supported teachers’ reported reconstruction of knowledge and practices and the reported effectiveness of the CoP training experience regarding their everyday teaching practice. The findings contribute to furthering our understanding of effective online CoPs implementation in the context of continuing professional development.

Pedagogy by proxy: teachers’ digital competence with crowd-sourced lesson resources

This study explores how teachers of Information and Communications Technology (ICT) faced with a major National Curriculum change were able to teach the new elements of the programmes of study. A multiple case study involving nine experienced teachers was carried out, using thematic analysis to explore audio-visual and documentary data from lesson planning sessions captured mostly via video calling and desktop sharing. The process captured the various ways that teachers located, modified and re-used digital materials and accessed online communities of practice to develop crowd-sourced curricula. The results reveal that the alignment of teachers’ digital competence with their need to assimilate unfamiliar but necessary concepts into the pedagogical reasoning process facilitated the teachers in developing sufficient subject knowledge and pedagogical content knowledge (PCK). Knowledge deficits slowed down the fluency of teachers’ lesson-planning processes, but the location and use of crowd-sourced resources helped them to develop PCK. The teachers’ digital competences in sourcing suitable teaching resources from their communities of practice allowed the development of pedagogy by proxy.

Teachers Learning to Teach English Learners in an Online Community of Practice in an Urban District

This chapter reports on a study that investigated the knowledge and skills for teaching English learners (ELs) that in-service teachers displayed during their participation in an online community of practice. Teachers' conversations were analyzed using a priory and inductive codes. Findings showed that teachers demonstrated an understanding of practices that support ELs in overcoming language demands that disciplinary content standards in the U.S. pose, including promoting ELs' participation, teaching language within content and in the four modes, assessing ELs' progress during instruction, and offering differentiated language scaffolds. The online community of practice offered in-service teachers an environment in which they engaged in learning tasks related to theories that they had learned and to their practice. Online communities of practice can facilitate information flow, peer collaboration, and content application in teacher preparation programs. However, tasks need to leverage technology tools affordances and to establish equitable participation expectations.