Curriculum, Culture, and Community

This paper will explore the ways one school library can be positioned to effectively support and extend the general capabilities section of the new Australian Curriculum. In particular, the general capabilities of: Literacy, ICT, Critical and creative thinking, Personal and social capability, Ethical behaviour and Intercultural understanding. These general capabilities are overarching and are intended to feature in all areas of learning across the Australian curriculum. In considering how a school library can work with each of these capabilities, this paper will explore concrete programs, activities and approaches that support and extend the various capabilities. This paper will also recognise aspects of the school library’s role in community and culture that, though important, are often overlooked. This role is an important one for school libraries now and into the future as we rework our role in light of changing technologies and documents such as Australia’s new curriculum.

Analisis Human Capability dan Social Capability Pada Panti Sosial di Kalimantan Selatan

Penelitian ini menggali tentang usaha-usaha peningkatan kesejahteraan sosial yang ada di Kalimanan Selatan. Peneliti menganalisis usaha-usaha peningkatan kesejahteraan sosial yang juga meningkatkan peningkatan kemampuan manusia dan kemampuan sosial khususnya pada Panti sosial yang ada di Kalimantan Selatan. Kemampuan manusia dilihat dari aspek pendidikan, keterampilan dan kesehatan. Segi kemampuan sosial dilihat dari adanya aspek kepemimpinan, relasi-relasi yang dilandasi kepercayaan, nilai-nilai yang dipegang teguh, dan mengembangkan jaringan sosial. Penelitian ini menggunakan metode penelitian kualitatif dengan metode pengumpulan data berupa wawancara, observasi dan dokumentasi. Lokus penelitian ini adalah 5 Panti Sosial yang ada di Kalimantan Selatan, yaitu Panti Panti Sosial Bina Laras (PSBL) Budi Luhur, Panti Sosial Bina Wanita (PSBW) Melati, Panti Sosial Bina Netra (PSBN) Fajar Harapan, Panti Sosial Tresna Werdha (PSTW) Budi Sejahtera, dan Panti Sosial Bina Remaja (PSBR) Budi Sejahtera. Hasil dari penelitian ini adalah bahwa kemampuan sosial berupa pendidikan, keterampilan dan kesehatan memang menjadi progam panti. Tetapi, pendidikan yang dimaksud adalah pendidikan formal. Tujuan dari program adalah meningkatkan kemandirian serta produktifitas penerima manfaat, meskipun ada panti yang memberikan program tersebut sekedar untuk mengisi waktu luang selama di panti. Sedangkan kemampuan sosial dalam hal aspek pengembangan jaringan sosial belum menjadi program utama di panti. Sehingga klien keluar dari panti belum memiliki jaringan sosial yang bisa dimanfaatkan.

The stem cell transcription factor SOX2 is essential for astrocyte maturation and controls animal hyperactive behavior

Children with SOX2-deficiency develop anophthalmia/microphthalmia and display neurological impairment. Here we report an essential role for astroglial SOX2 in brain anomalies and neurological defects. Sox2-deficiency inhibited postnatal astrocyte maturation without affecting astroglial proliferation and population expansion. Mechanistically, we found that SOX2 directly bound to a cohort of astrocytic signature genes such as those involving in glutamate transport and that Sox2-deficiency remarkably reduced glutamate transporter expression and compromised astrocyte function of glutamate uptake. Behaviorally, astroglial Sox2-deficient mice developed hyperactivity in locomotion while their motor skills, social capability, and learning abilities were unaffected. We found that astroglial Sox2-deficiency results in elevated glutamatergic synapse formation and elevated excitability of striatal medium spiny neurons, which has been shown to trigger hyperactive locomotion. Our study provides new insights into the biological mechanisms underlying brain defects in children with SOX2 mutations and unveils a novel connection between astrocyte SOX2 and brain development and behavior.

Mobile chat servitization in the customer journey: from social capability to social suitability

PurposeMobile instant messaging (MIM) is changing how we communicate with customers transforming what we used to buy as products into services. Servitization is the strategy by which the services offered in combination with a product become a central part of the offer and the value. This paper aims to focus on a new way to do business by means of mobile conversational commerce identified as a unique touchpoint for customers who wish to experience the product/service.Design/methodology/approachThis research uses the case study method and mobile content analysis of WhatsApp conversations between customer and manufacturing firm to illustrate how an artisan company succeeded with customers using MIM to track the customer journey and engage the customer during the conversation. The customer journey theory and customer engagement cycle were used to detecting the main themesFindingsThe results demonstrate that by channeling a mix between engagement and service practices into one direct touchpoint, it is possible to follow the customers throughout their journey and detect their satisfaction. Nevertheless, the research finds that new skills are needed: two-way communication skills, suitability and social CRM skills.Practical implicationsThe results provide guidance for services providers on how to improve customer experience management by allocating investment to conversational commerce as a new way of promoting the customer experience for the digital transformation of manufacturing firms.Originality/valueThis research investigates the importance of human interaction in the digital servitization as a pillar of commerce in this type of service. The paper analyzes the results from the perspective of the supplier of the service and from the perspective of customer experience.

Ambidextrous Relationships and Social Capability as Employee Well-Being: The Secret Sauce for Research and Development and Sustainable Innovation Performance

This study examines the effects that ambidextrous relationships, i.e., oriented relationships within a firm towards the development of exploitation activities and oriented relationships towards the development of exploration activities, have on employee performance in terms of creativity, research and development (R&D), and sustainable innovation performance. We contend that informal relationships affect employee creativity and R&D. However, formal relationships affect employee creativity and sustainable innovation performance. The purpose of this study is to inject new positive relationships into firms by examining ambidextrous relationships and the moderating role of social capability in the relationships–innovation effect. We empirically tested our hypotheses by using multisource data collected from 245 Spanish firms across 14 industries. Our structural equation models suggest that these two types of relationship predict employee creativity, which in turn increases sustainable innovation performance and R&D. The results reveal that the effects between informal relationships and creativity are stronger, as are the effects between formal relationships and sustainable innovation performance. A multigroup structural analysis also reveals that effects between informal and formal relationships, employee creativity, R&D, and sustainable innovation performance are stronger within firms that have employees with high social capability. The efforts and investments made in employee social capital support the development of new ideas, R&D, and innovation success. Support is provided for an ambidextrous Human Resource Management (HRM) approach which is relevant for innovation, and several practical recommendations and implementation guidelines for Small and Medium Enterprises (SMEs) are provided. This study provides a plausible explanation of two important management mechanisms for enhancing creativity—R&D and sustainable innovation performance. Relationships are malleable, and this study suggests that fostering formal and informal relationships might hold the key to sustainable innovation performance and unlocking desirable employee behavior.

COMPETITIVE ADVANTAGE THROUGH NEW PRODUCT DEVELOPMENT CAPABILITIES

Why are some businesses exceptional in development of new products? In this study, we will discuss various factors which contribute the success of new product development. New product development is the backbone of an innovative organization, the process is built on the solid foundations of capabilities such as network, technology, innovation, and strategic orientation and social capability are the success drivers in the development of new product. The main purpose is to understand the customer need and develop the product by using these capabilities to innovate something which can give value to the customers and achieve competitive edge over competitors. This article discusses about how successful firms use these new product development process capabilities to achieve competitive advantage in the conduct of business.