Knowledge Management Initiatives for Tackling the COVID-19 Pandemic in India

Even though India, with the second-largest population on the planet, had taken early careful steps through screening and activating the integrated disease surveillance program movement, the COVID-19 disease was yet spreading once the lockdown was lifted in 2020. Thus, not only India but the entire world is dreading the impact of the COVID-19 pandemic. The present work offers reporting and investigations of the current issues about COVID-19, particularly from March to November 2020 in India. The authors have done an exhaustive analysis of media reports, government briefings, social platforms and present five knowledge management initiatives through a framework to improve the current state of response.

Knowledge-Based Malaysian GLC: Are They More Innovative and Performing Much Better?

In the Knowledge-Age, knowledge and innovation is becoming the main driver of competitive advantage, especially for large organisations to create value and achieve prosperity. Subsequent to this, a quantitative study was conducted whereby data were collected using a mail survey sent to employees of listed Government-Linked Companies (GLCs). A total of 690 questionnaires were mailed out and 273 were returned and usable, representing a response rate of 39.5%. Using a disproportionately stratified sampling, the data collected was subject to structural equation modelling analysis. The objective was to develop and test a model of knowledge management initiatives, innovation, and performance for Malaysian GLCs. Confirmatory factor analysis was conducted to examine the validity of the measurement model and the structural model was also analysed to test the associations hypothesised in the research model. The actual findings showed that the proposed model fits the data well. Employees perceived knowledge management initiatives as important antecedents of innovation, and innovation in turn, result in better organisational performance.

Conceptualisation of the Three-Dimensional Matrix of Collaborative Knowledge Barriers

Nowadays, collaborative knowledge management (CKM) is well accepted as a decisive asset in the field of networked enterprises and supply chains. However, few knowledge management initiatives have been performed successfully because, in most cases, the barriers that hinder the CKM process are unknown and misunderstood. Currently, the research reveals different uni- and bi-dimensional barriers’ classifications, however multi-dimensional approaches provide a better view of the complexity in the area of CKM. Therefore, this paper proposes the three-dimensional matrix of collaborative knowledge barriers taking into account: (i) perspectives; (ii) levels and (iii) barriers blocks to provide a reference way to audit the CKM barriers, and thus, in further research, focus on the corrections and adjustments to guarantee the success while implementing a CKM project.

Techniques for the identification of organizational knowledge management requirements

Purpose This paper aims to explore the requirements of organizational knowledge management initiatives using requirements engineering techniques, identifying the optimal techniques configuration and serving as a management tool for knowledge engineers. Design/methodology/approach The method is selection attributes. Knowledge management enablers are characterized and mapped with the coverage capabilities of requirements engineering techniques, using the attributes of the elicited object and a box-plot analysis. The information is gathered from 280 references, 32 companies and 16 experts in requirements engineering. Findings Requirements of organizational knowledge management initiatives are got optimally by combining interviews, use cases, scenarios, laddering and focus group techniques. The requirements of structure and processes are more complex to identify, while culture requirements are the best covered. Research limitations/implications Knowledge management enablers are analyzed according to the current studies and comprehension of engineering techniques. Practical implications Knowledge engineers need to consider the coverage capabilities of engineering techniques to design an optimal requirement identification and meet the objectives of organizational knowledge acquisition initiatives. Requirement engineers can improve the requirements identification by a staged selection process. Social implications The requirements of knowledge management initiatives that impact the community can be identified and traced to ensure the knowledge objectives. Requirements related to culture and people, like shared values, beliefs, and behaviors, are also considered. Originality/value To the best of the authors’ knowledge, this is the first study about formal requirement identification of knowledge management initiatives in the organizational context, providing the optimal configuration. A novel staged process is proposed for requirements engineering techniques selection, analyzing the enablers at component level and identifying the attributes associated with the elicited object.