The Effect of Emotional Intelligence and Psychological Capital on Knowledge, Service and Leadership Excellence: Knowledge Sharing and Trust as Moderators

The purpose of this study is to examine the effect of emotional intelligence (EI) and psychological capital (PsyCap) on knowledge–service–leadership (KSL) excellence. A conceptual model is developed to explore knowledge sharing as the moderator in EI and PsyCap. Further, the study explores trust as a moderator in the relationship between PsyCap and KSL excellence. Using a structured survey instrument, this article gathered data from 963 faculty members working in various colleges and universities in three cosmopolitan cities (Chennai, Coimbatore and Tiruchirappalli) in the southern part of India. The hierarchical regression results reveal that (a) EI is positively and significantly related to PsyCap, (b) knowledge sharing moderates the relationship between EI and PsyCap, (c) PsyCap is positively related to KSL excellence, (d) trust moderates the relationship between PsyCap and KSL excellence and (e) PsyCap as a mediator in the relationship between EI and knowledge and leadership excellence. The findings underscore the importance of EI, PsyCap, knowledge sharing and trust in achieving excellence in educational institutions. The implications for theory and practice are discussed.

The Influence of Leadership Style, Work Discipline, and Organization Commitment on Employee Performance: Case Study on Indonesian Public Service

If an organization or business wants to progress or develop, it must have qualified employees. This study uses quantitative techniques combined with descriptive analysis. Primary and secondary data are offered in this study. Preliminary data were collected in the field. The primary data source is a questionnaire distributed to respondents, while the secondary data source is information on the profile of the Indonesian Public Service. Probability sampling is used in this study. The technique used is the random sampling technique. The sample size for this study was 120 respondents. The test used to analyze the results of this research data is SEM analysis. In the Indonesian Public Service, leadership style, work discipline, and organizational Commitment all have a positive and significant effect on job satisfaction. In the Indonesian Public Service, leadership style, work discipline, and job satisfaction all have a positive and significant effect on employee performance, but organizational Commitment does not have a positive and significant effect on employee performance. In the Indonesian Public Service, leadership style, work discipline, and organizational Commitment positively and significantly affect employee performance as measured by job satisfaction.

What do senior genitourinary medicine physicians think of the future of the speciality? A national survey

Genitourinary Medicine (GUM) is a specialty that has undergone significant change over the past decade. Multiple factors have contributed to this including changes in service models and commissioning landscapes, health service leadership, medical education and changes in the spectrum of our clinical work. The Joint Specialist Committee for GUM at the Royal College of Physicians (RCP) conducted a national survey in December 2019 – January 2020 to understand the changing scope of work for GUM consultants. The survey indicated an increase in clinical complexity alongside a decline in registrar recruitment, staff shortages and service fragmentation. Funding cuts have impacted many services and the majority of consultants feel a return to an NHS commissioning model would be preferable. Despite the many challenges, GUM physicians consider the specialty ‘unique, dynamic, friendly and open-minded’. It is clear that senior doctors value the wider clinical, academic and educational opportunities within the specialty.

Promoting Service Leadership Qualities and Well-Being among University Students through an Online Course during COVID-19 Pandemic

The COVID-19 pandemic is a great challenge to leadership education in universities. Although previous findings provide support for the effectiveness of online learning, the impact of online leadership course on students’ learning outcomes and well-being has not been well documented. Using objective outcome and subjective outcome evaluation strategies, the present study examined students’ perceived qualities and effectiveness of an online credit-bearing service leadership course adopting asynchronous mode (primarily online learning) and synchronous mode under COVID-19. Regardless of teaching modes, the subject yielded positive impacts. Specifically, pretest-posttest (N = 228) showed that there were positive changes in students’ service leadership qualities, life satisfaction and psychological well-being. For students’ perception of the course (N = 219), results indicated that most students were positive in their learning experience and satisfied with course design, lecturer quality and the benefits of the course to their development. Students’ changes and subjective perceptions were positively correlated, but with a low effect size. The findings reflected that online service leadership course adopting asynchronous or synchronous mode was effective, and students were positive about their learning experience.