Employment information needs and information behaviour of North Korean refugees

Introduction. The employment-related information needs and behaviour of North Korean refugees during their settlement in South Korea were analysed, and provisions that public libraries should consider when providing employment-related information to North Korean refugees were suggested. Method. Semi-structured group interviews were conducted with twenty-one North Korean refugees who had job-seeking experience or who wanted to be employed. Also, five public and NGO workers that aid the employment seeking process for employment support services to North Korean refugees provided field data on the services provided and characteristics of North Korean refugees’ information behaviour. Analysis. The results were examined using content analysis according to the factors of Dervin’s sense-making theory—situation, gap, and use. We used NVIVO 12 to extract codes from interview parts according to the factors. Results. The employment situation of North Korean refugees in South Korea can largely be categorised into two types: employment-related and education-related. The frequent subjects of employment information needs were job posting, vocational education, and career. Participants suffered from a lack of intellectual, psychological, and social accessibility. North Korean refugees were most likely to get information from interpersonal sources, the Internet, and public institutions. Conclusion. We developed a model of North Korean refugees’ information behaviour based on the findings and provided guidance for public libraries on serving job-seeking North Korean refugees.

The effect of social identity on integration of social minorities: The case of North Korean refugees in South Korea

This paper investigates the effect of a shared social identity on social behaviors of a marginalized population by focusing on North Korean refugees in South Korea. The findings of a behavioral experiment with North Korean refugees show that the common Korean identity can promote their integration in South Korea, despite considerable differences caused by seven-decade long separation between the two countries. Perceiving ethnic unity shared with South Koreans stimulates North Koreans’ socially desirable behaviors and attitudes such as trust, cooperation, confidence, and life satisfaction in South Korea, as well as their self-confidence about North Korean origin. In addition, the effect of the shared identity is greater for women and better educated persons – the finding that stresses the importance of education and gender-specific policy to accelerate social integration of North Korean refugees.

The Effect of Postmigration Factors on Quality of Life among North Korean Refugees Living in South Korea

North Korean refugees have not only endured traumatic experiences in North Korea and during defection but have also undergone an adaptation process after arrival in South Korea. Their quality of life (QoL) is likely to be affected by these traumatic life events, leading to subsequent posttraumatic stress disorder (PTSD), or postmigration adaptation-related stress, which involves a sense of dislocation with the culture, language, and people in South Korea. We investigated which aspects predicted the QoL of refugees from North Korea. Fifty-five participants currently living in South Korea completed a checklist about personal characteristics and traumatic experiences before, during and after migration. Diagnosis and symptom severity of PTSD, depressive mood, anxiety, and QoL were also assessed. A multiple regression analysis was performed to evaluate associations between QoL and other variables of interest. Overall, QoL was associated with previous economic status in North Korea, present occupation in South Korea, difficulty interacting with South Koreans, depressed mood, and state–trait anxiety. Finally, QoL was explained by having difficulty interacting with South Koreans, depressed mood, and state anxiety, with the model accounting for 51.3% of the variance. Our findings suggest that QoL among North Korean refugees in South Korea is influenced by the current level of their anxiety and depressed mood, and post-migration adaptation-related stress resulting from trying to integrate with South Koreans after settlement.