Support services for distance learners

2009 ◽  
Vol 12 (5) ◽  
pp. 35-42
Author(s):  
Kshema Prakash

The chapter discusses library support services in a distance education system and their value and importance in the overall development of a learner in general and a distance learner in particular. The chapter also traces how emerging digital technologies allow libraries to offer efficient support services to distance learners. This case of Distance Library Services at a university in India describes the evolution, experiences and challenges of offering distance library services through the university. The chapter focuses on information literacy and use of social networking tools. Development of information literacy is critical for distance learners, and social networking tools based on Web 2.0 technologies may provide library services and impart information literacy to distance learners. The chapter concludes with some suggestions pertaining to opportunities and future propositions.


Author(s):  
Musediq Tunji Bashorun ◽  
AbdulHakeem Olayemi Raji ◽  
Omotayo Atoke Aboderin ◽  
Yusuf Ayodeji Ajani ◽  
Esther Kehinde Idogun-Omogbai

2020 ◽  
Author(s):  
PRAVAT KUMAR JENA

Academic counselling is an important activity of learner support services offered by Open and Distance Learning (ODL) system. It is the key to the learners' success in ODL system. The geographical separation of the teachers and learners along with socio-psychological constraints i.e. language, culture, motivation, inadequate skill, anxiety etc., affects the distance learners in completing the courses successfully. The counselling sessions also offer the students an opportunity to interact with their peers. The counsellors perform various roles, such as facilitating learners about the subject matter content, assessing assignments, providing motivation and encouragement and supervising research papers/project works. Since counselling is an important component of distance education, it is necessary to understand the concept. The Indira Gandhi National Open University (IGNOU) provides highly integrated learner support services through the network of study centers, regional centers and the headquarters. One of the major objectives of IGNOU has been to provide opportunities of higher education to a large segment of population and to develop new programme for adult learners for whom formal education system was quite difficult or impossible.


Author(s):  
Josephine Sam-Tagoe ◽  
Clara Akuamoah-Boateng

Abstract The study was titled Supporting Distance Learners’ for Success at the University of Cape Coast, Ghana: Learners Perspective. One hundred and seventy DE learners were used from nine out ten study centers in the Greater Accra region of Ghana. The proportional, purposive, stratified and simple random sampling techniques were used to select the sample. The instrument was a structured questionnaire of six sections based on various support services. The survey research design was used for the study. Frequencies, percentages, logistic regression analysis, Software Package for Social Sciences (SPSS) IBM version 21 and Excel were used in the analysis. Findings revealed that majority of the students are aware of some of the support services put in place by CoDE for them while others are not aware of some of the services. It also came out that most of the support services are appropriate and that students are satisfied with services such as Face-to-Face, modules or learning materials whereas they are not satisfied with the administrative support, guidance and Counselling as well as library services given to them. It was again revealed that the support services bring about success in the programme. Based on the findings the study recommends that professional guidance and counselling coordinators be employed in all the regional capitals. Library facilities, particularly E-Learning libraries should be provided for students to access.


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