AbstractThis study evaluated a training program in conflict resolution based on the Conflict Resolution Model (Littlefield, Love, Peck, & Wertheim, 1993). Forty-eight participants were recruited from a secondary school in Hobart and allocated to a trained or untrained condition. Trained participants received twelve hours of conflict resolution training over a 3-week period. During the assessment phase, participants were tested in one of three dyad types (trained-trained, trained-untrained, or untrained-untrained) and interacted to make a joint recommendation on an issue about which they held opposing views. The interactions were audiotaped and rated by two raters on four process measures and an outcome measure. Skills of porticipants were also assessed with a questionnaire. Significant increases were found for the trained participants on all measures. These results support the use of the Conflict Resolution Model for training programs.
Vital Conversations: An Interactive Conflict Resolution Training Session for Fourth-Year Medical Students