Total Quality Management in the Public Sector. Colin Morgan and Stephen Murgatroyd. Open University Press, 1994. No. of pages: 212, ISBN 0-335-19102-9

1994 ◽  
Vol 3 (4) ◽  
pp. 294-295
Author(s):  
David Taylor
Keyword(s):  
Public Sector ◽  
Quality Management ◽  
Total Quality Management ◽  
Open University ◽  
Total Quality ◽  
The Public

Total Quality Management and Teamwork in the Public Sector: The Wisconsin Department of Revenue Study

2000 ◽  
Vol 44 (10) ◽  
pp. 257-260 ◽  
Author(s):  
Peter Hoonakker ◽  
Mary McEniry ◽  
Pascale Carayon ◽  
Christian Korunka ◽  
Francois Sainfort
Keyword(s):  
Public Sector ◽  
Quality Management ◽  
Total Quality Management ◽  
Total Quality ◽  
The Public ◽  
Wisconsin Department

The application of total quality management to the public sector

1996 ◽  
Vol 62 (3) ◽  
pp. 369-382 ◽  
Author(s):  
Tahib Younis ◽  
Stephen J. Bailey ◽  
Carolyn Davidson
Keyword(s):  
Public Sector ◽  
Quality Management ◽  
Total Quality Management ◽  
Total Quality ◽  
The Public
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