Total Quality Management and Teamwork in the Public Sector: The Wisconsin Department of Revenue Study

Author(s):  
Peter Hoonakker ◽  
Mary McEniry ◽  
Pascale Carayon ◽  
Christian Korunka ◽  
Francois Sainfort
1996 ◽  
Vol 62 (3) ◽  
pp. 369-382 ◽  
Author(s):  
Tahib Younis ◽  
Stephen J. Bailey ◽  
Carolyn Davidson

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