The Proverbs of Total Quality Management: Recharting the Path to Quality Improvement in the Public Sector

1992 ◽  
Vol 16 (1) ◽  
pp. 25 ◽  
Author(s):  
Albert C. Hyde
Keyword(s):  
Quality Improvement ◽  
Public Sector ◽  
Quality Management ◽  
Total Quality Management ◽  
Total Quality ◽  
The Public

The application of total quality management to the public sector

1996 ◽  
Vol 62 (3) ◽  
pp. 369-382 ◽  
Author(s):  
Tahib Younis ◽  
Stephen J. Bailey ◽  
Carolyn Davidson
Keyword(s):  
Public Sector ◽  
Quality Management ◽  
Total Quality Management ◽  
Total Quality ◽  
The Public
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